Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2016
Easy to use website. Very detailed products
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/05/2016
quite complete and easy to use. But there are some dysfunctions during the payment. We don't always know if the order has been taken into account during the payment.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 29/04/2016
Delivery times were not respected at all even though my order was urgent and despite my reminders, I was very disappointed.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/05/2016
large selection. Fast delivery. We would like free delivery from a certain amount
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/05/2016
very good site, very fast, however there are problems of delivery, my mother lives in a senior residence and the deliveryman did not want to take the package in his apartment, a person in a wheelchair can not carry a huge box!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/04/2016
good order
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/04/2016
I do not share with anyone, sorry, but for a long time I could not enter my account, I will try in 1 month 1 / 2 if with my new access code!! if it does not work I will be very disappointed ... very quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2016
Correct but I had read that there was a 5€ discount for a 1st order. But it was impossible to charge this discount at the end of the order. I had to call to be guided through the procedure.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/04/2016
This is the second time I order from this site. The first time everything went well. This time, not so much. The order took a long time to be delivered (more than 10 days). I made a mistake on the address of the relay parcel and I discovered a despicable, unpleasant and rude trader. Bad brand image for Sen'up!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/04/2016
R A S
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2016
no comments. Package shipped quickly, received impeccable.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/04/2016
The site is great, however for this order I had trouble getting delivery because once the order was placed, some items were out of stock! This postponed the delivery until the item was back in stock! So I had to do something else while waiting!!! Not cool!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/04/2016
Efficient and fast
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/04/2016
The quality of the protections is superior to what I had found in stores until now and the price is very interesting for the quality
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2016
Good site except the delivery and not arrived at my home in a relay so it was necessary to go get it otherwise very good product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2016
impeccable
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/04/2016
delivery a little long but correct
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/04/2016
The site is correct, but very little discount on orders renewed each month.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2016
Almost a week for delivery... Really not satisfied at all on this one... I had heard a lot of good things about Senup, I am disappointed...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/04/2016
well
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/04/2016
Problem of size between two products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/04/2016
delivery to the kiala relay a bit long.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/04/2016
I never get a discount even though I order every month.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/04/2016
Satisfactory order and pick-up near your home.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/04/2016
the order arrived as announced and the deliveryman warned of his passage what is a plus the products are always of quality and give me whole satisfaction
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/04/2016
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/04/2016
A very good panel of brands for both adults and children. On the other hand 4 days of delivery in relay point asks to be improved.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/04/2016
The order arrived a week late. The products were available and sent within 48 hours. IT IS ONLY A LIE. They sell products necessary to severe incontinents having a real need, and in my case I can not move me being able to move,
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/04/2016
I fell badly period of strike no commercial gesture it was necessary that I raise myself to know for my order was not there
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/04/2016
Sometimes complicated navigation
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/04/2016
Very good but all sizes are not always available in some games
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/04/2016
Delivery received with a little delay
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/04/2016
Very fast, not much reduction
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/04/2016
good but I order every month for my father never a discount.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/04/2016
Disappointed with the delivery time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/04/2016
very well, it's a pity that there was a transport strike
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/04/2016
nothing to report
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/04/2016
The site is easy to use, the products are of good quality, the quality-price ratio is good and the after-sales service is reactive and pleasant, but there are regular delivery problems (notably delays), which is a problem because these products are essential... It's a shame.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/04/2016
Not bad, fast
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/04/2016
it's a pity that from time to time you don't offer a commercial gesture when every month I place an order to follow
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