Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 1, 3 and 4 stars

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F
François J.
Rating: 3 out of 5
following a purchase from 12/07/2024
SMALL DELAY TO THE DEPARD
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P
Pierre S.
Rating: 4 out of 5
following a purchase from 02/07/2024
At the top
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N
Nadine D.
Rating: 4 out of 5
following a purchase from 28/06/2024
Satisfied with products and follow-up
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F
Françoise N.
Rating: 4 out of 5
following a purchase from 10/06/2024
I am very satisfied.
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J
JEAN-PIERRE B.
Rating: 4 out of 5
following a purchase from 12/06/2024
Satisfied with the product.
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M
Marie Claude F.
Rating: 4 out of 5
following a purchase from 03/06/2024
A few little leaks.
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G
Georgette O.
Rating: 4 out of 5
following a purchase from 02/06/2024
Good products
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L
Lina C.
Rating: 4 out of 5
following a purchase from 30/05/2024
Very satisfied with your site
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D
Dominique M.
Rating: 3 out of 5
following a purchase from 06/05/2024
Fast delivery after payment.
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J
jean claude M.
Rating: 4 out of 5
following a purchase from 14/05/2024
Always on time
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P
Pasquier I.
Rating: 4 out of 5
following a purchase from 11/05/2024
Fast order, on time delivery and mom appreciates the brand
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C
Clément B.
Rating: 4 out of 5
following a purchase from 29/04/2024
Good service
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Y
Yvette M.
Rating: 4 out of 5
following a purchase from 23/04/2024
Correct delivery
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H
Henri P.
Rating: 4 out of 5
following a purchase from 06/04/2024
Perfect
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G
GERARD N.
Rating: 4 out of 5
following a purchase from 07/04/2024
all's well
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Isabel B.
Rating: 4 out of 5
following a purchase from 12/03/2024
I have received my order and I am satisfied with it. However, I am not satisfied with the shipping and/or delivery service. The box containing my parcel was completely crushed and not closed properly. Fortunately, what was inside was not fragile.
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G
Ginette L.
Rating: 4 out of 5
following a purchase from 04/03/2024
These protections would benefit from a little waterproofing.
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J
jean-marc B.
Rating: 4 out of 5
following a purchase from 03/03/2024
OKI
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C
celine K.
Rating: 4 out of 5
following a purchase from 22/02/2024
Fast, accurate delivery
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J
Jean-Claude L.
Rating: 4 out of 5
following a purchase from 21/02/2024
R A S
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M
Micheline S.
Rating: 4 out of 5
following a purchase from 16/02/2024
I would have preferred the parcel to have been sent by post as colisimo parcels are easier to track.
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Sébastien M.
Rating: 4 out of 5
following a purchase from 25/01/2024
Replenishment of a product that took some time but otherwise satisfied. Would recommend
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Liliane Raymonde Jeanne L.
Rating: 4 out of 5
following a purchase from 25/01/2024
The site is a bit complicated, but if you keep at it you'll get the hang of it.
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Younousse L.
Rating: 3 out of 5
following a purchase from 08/12/2023
Satisfied with the quality
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C
Christophe B.
Rating: 3 out of 5
following a purchase from 15/01/2024
I changed my delivery method Before Gls order on Monday delivery on Thursday Now DPD a little more expensive and fast in theory: order on Monday delivery the following Monday 2 times in a row For me DPD does not meet its commitment of 1 to 3 days.
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E
Ernest V.
Rating: 4 out of 5
following a purchase from 14/01/2024
Correct service
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R
Renée V.
Rating: 4 out of 5
following a purchase from 13/01/2024
On-time delivery and order tracking
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G
Georges P.
Rating: 4 out of 5
following a purchase from 11/01/2024
Perfect
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L
Louis V.
Rating: 4 out of 5
following a purchase from 30/12/2023
Good experience Compliant delivery High prices without loyalty reward
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G
Gaetan M.
Rating: 4 out of 5
following a purchase from 31/12/2023
Interesting product prices, but it's a pity that shipping costs are high, cheaper delivery ratio on other sites.
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Beatrice L.
Rating: 4 out of 5
following a purchase from 26/12/2023
Very good delivery time and perfect packaging
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G
Gilles A.
Rating: 4 out of 5
following a purchase from 26/12/2023
Package totally correct to my order. Just a little long in delivery. Thank you
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Lina C.
Rating: 4 out of 5
following a purchase from 27/12/2023
Satisfied with products and fast delivery
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Jocelyne C.
Rating: 4 out of 5
following a purchase from 21/12/2023
panties too large the perfect diapers
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M
Marius P.
Rating: 4 out of 5
following a purchase from 19/12/2023
Impeccable relay point
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Ginette L.
Rating: 4 out of 5
following a purchase from 18/12/2023
Ongoing quality that would benefit from a little more waterproofing
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Serge G.
Rating: 4 out of 5
following a purchase from 14/12/2023
Good products.
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A
Alain B.
Rating: 3 out of 5
following a purchase from 07/12/2023
The increase in shipping costs to Corsica, even when delivery is offered to France, leads to a 25% increase in cost for the customer. No alternative is offered to delivery by the Chronopost carrier, which is undoubtedly overcharging. If I can't find an alternative by the time I place my next order, I'll turn to another supplier with better rates, which offers free delivery to Corsica for orders of €69 or more via Mondial Relay's point relais service. Offering only DPD as an option for Corsica will lead your potential customers to imitate me by turning to other service providers.
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N
Najib H.
Rating: 4 out of 5
following a purchase from 25/10/2023
fast and efficient service, but the price is high.
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P
Pierre S.
Rating: 4 out of 5
following a purchase from 12/12/2023
Perfect
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