Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 026 published reviews
5 6 706 84% 4 971 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2015
Problem-free site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2015
classic
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/08/2015
Too long a delay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2015
Products delivered quickly and pleasant and easy to contact people if needed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2015
very good. Serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2015
three times a molicar mobil tore at a weld while threading
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2015
Good value for money
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2015
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2015
A satisfying experience! The delivery was a little slower than expected, but the customer service is super responsive, responds very quickly to messages! So satisfied customer! :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2015
clear site, correct prices, delivery times also.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2015
Well Sen up , is it necessary to separate from collissimo for large packages?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2015
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2015
Well
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/10/2015
Insufficient information on the product and on the deadlines Lack of choice: models, colors ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2015
I would have preferred Tena silhouette to be narrower. But I'm glad I received my order very quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2015
very good, but not always easy to order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2015
.....
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/09/2015
the DPD transport site is not recommended as it does not warn of the delivery day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2015
effective
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/08/2015
Pleasant site but: - When the ordered material, although indicated available, is not, it would be necessary to warn the customer by email or sms so that it possibly modifies its order - On the other hand very good reactivity of the service which received my emails (Benjamin LARDINOIS) - The customer must be informed if possible by sms as of the delivery of the parcel to the point relay (mine was available at the point relay as of Friday evening but to know it it is necessary to go on kle site of follow-up of the orders and that was indicated only on Monday Cordially
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2015
It is a site that gives an idea of serious and professional. I will certainly recommend it to my acquaintances.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2015
Fast and efficient ... Very good reactivity in the answers to the mails
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2015
I do not know this site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2015
The delivery was fast and in good condition.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/07/2015
The site is very well designed. Good ergonomics, easy to use. However, I am very disappointed because the product delivered does not correspond to the product ordered. Delivered in white while the product was proposed in bluish gray. I reported this color error on the photo.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2015
easy to use, fast delivery, not enough promotional offers for regular buyers
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2015
works well fast deliveries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2015
Just a delivery problem on one order (with the GLS delivery man... to be banned!) but the rest is perfect.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/07/2015
The link to be informed of the delivery did not work! Really a pity.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2015
delivery time too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2015
Well
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/07/2015
I was not able to enter the discount code (SLT51020E) valid until 2/08 during my order of 1/08.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/05/2015
I can never find my account by entering my email address?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2015
Simple
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/07/2015
good functional site but not very readable on the follow-up of the orders and the time of preparation of or an average opinion damage
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2015
no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2015
well
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Acheteur Vérifié
Rating: 3 out of 5
the store being out of stock the reception of the order (diapers for premature) was too late, the baby having grown!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2015
okay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2015
Availability of products, attractive prices, promos or products offered regularly.
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