Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
well ok
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
XXXXX
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
very good service and very good free transport by DPD AND VERY SATISFIED WITH THE MATERIAL
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/09/2019
Excellent service. Very good surprise for the product that I did not know.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/09/2019
VERY GOOD!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/09/2019
Excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/09/2019
Always efficient Fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/09/2019
excellent contacts, availability of the salesmen, competence and kindness, desire to make service as well as possible, very neat packing, fast routing, products of excellent quality, all is perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
Simply 5 stars Service, quality, choice, delivery Thanks smart lifetime.com
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Order in accordance with the request. Delivery in time. I am satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
Very good after sales service; good business attitude.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
I am satisfied with the products delivered. Very fast delivery. For this last order I needed to communicate by email. Very friendly and competent staff. Very accommodating. Quick response. Congratulations!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
delivery just a little long otherwise very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/09/2019
Delivered quickly. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
delivery on time, perfect service except for the delivery man (heavy and bulky package)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2019
Good quality products at very interesting prices and the delivery is fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/09/2019
Regularly delivered
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/09/2019
Smartlifetime must change shipper: undelivered packages, notices of passage never left, schedule not respected, deliveries systematically late by ten days or more.
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Response from Senup
Hello Madam, I would like to apologize for the poor service provided by DPD. We have sent the information to the appropriate department. I would like to inform you that we also offer other carriers such as GLS, Colissimo and UPS. I remain at your disposal for any further information. Sincerely, Frédéric. The Smartlifetime team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
fast, efficient and reliable service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
no problem
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/08/2019
very satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/09/2019
The sample offer for the new product was a great idea... as I changed my habits to the new product.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/08/2019
Really very very good Wide range competitive price And ultra fast delivery ordered Saturday delivered Wednesday What more could you ask for ...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/08/2019
Always very satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/08/2019
Perfect nothing to say
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
large selection competitive prices fast shipping
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/08/2019
Excellent site of sale! Rapidity, discretion, big choice. To recommend!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/08/2019
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
Delivery in time. Good products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
Quality and speed always at the top of the list
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/08/2019
Always served on time and less expensive Thank you very much
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/08/2019
Delivery made according to the information given.
Very good service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/08/2019
I have no problem with the site except once but quickly resolved with your staff. I have never had a problem with the site except once, but it was quickly solved with your staff.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/08/2019
Just as advertised.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2019
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
Excellent product and excellent service
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/08/2019
As far as the site and shipping are concerned, everything is ok and I recommend this site and the products sold and the speed of shipping. However, the transit by the carriers leaves something to be desired. My package arrived several days later and the box had suffered damage. The very nice delivery man asked me to check if everything was present, it was the case...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/08/2019
fast and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/08/2019
Top delivery and perfect customer service
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