Customer reviews of Senup

9,5 /10

Based on 7 978 published reviews

5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 1, 3 and 5 stars

Reset filters

Jean Claude B.

Published on 09/09/2022 à 16h29 following a purchase from 29/08/2022

Very pleased

Translated reviews

Marie Thérèse G.

Published on 08/09/2022 à 22h23 following a purchase from 23/08/2022

Perfect service

Translated reviews

Apamon A.

Published on 08/09/2022 à 19h21 following a purchase from 18/08/2022

I had a hard time at the beginning on the site, I was afraid to make a mistake but I managed to do it and I am delighted. Fast delivery in addition.

Translated reviews

ROBERT B.

Published on 08/09/2022 à 05h42 following a purchase from 11/08/2022

Fast order and timely delivery. I recommend it.

Translated reviews

Chiara D.

Published on 07/09/2022 à 19h03 following a purchase from 23/08/2022

I had confirmation, even if there was a need for it, of the reliability I expected.

Translated reviews

Jacqueline P.

Published on 07/09/2022 à 14h20 following a purchase from 16/08/2022

easy and fast

Translated reviews

Samira A.

Published on 06/09/2022 à 21h19 following a purchase from 19/08/2022

I am satisfied with my purchase Thank you

Translated reviews

joelle G.

Published on 06/09/2022 à 18h27 following a purchase from 19/08/2022

Very good choice, clear and easy Products very good I highly recommend

Translated reviews

Valérie C.

Published on 06/09/2022 à 15h40 following a purchase from 18/08/2022

well done site, no worries.

Translated reviews

jean michel M.

Published on 06/09/2022 à 15h39 following a purchase from 16/08/2022

This can be summed up in one word IMPECCABLE!

Translated reviews

joelle G.

Published on 06/09/2022 à 13h16 following a purchase from 23/08/2022

Yes very satisfied, very clear and precise on the site Fast delivery Very good products I recommend.

Translated reviews

Najib H.

Published on 05/09/2022 à 08h19 following a purchase from 13/08/2022

fast management and very good follow-up

Translated reviews

GODELEINE F.

Published on 04/09/2022 à 22h26 following a purchase from 19/08/2022

perfect!

Translated reviews

Inma M.

Published on 04/09/2022 à 15h27 following a purchase from 05/08/2022

very good, easy to look and find things

Translated reviews

Michel D.

Published on 04/09/2022 à 09h48 following a purchase from 06/08/2022

Delivery according to the order. Fast delivery.

Translated reviews

Marie-Claude S.

Published on 03/09/2022 à 19h41 following a purchase from 05/08/2022

The products are of good quality and the company reliable.

Translated reviews

Marie-Claude B.

Published on 03/09/2022 à 18h20 following a purchase from 04/08/2022

Perfect in every way.

Translated reviews

david L.

Published on 03/09/2022 à 17h02 following a purchase from 05/08/2022

Super at the top fast delivery and discreet package

Translated reviews

Jacques H.

Published on 03/09/2022 à 16h24 following a purchase from 11/08/2022

Always served quickly and according to my order. Ras

Translated reviews

Jacques L.

Published on 03/09/2022 à 15h22 following a purchase from 14/08/2022

IMPECCABLE? HOWEVER, IT WOULD BE EASIER TO LET US KNOW THE DATE AND A RANGE FOR THE DELIVERY TIME

Translated reviews

GERARD B.

Published on 03/09/2022 à 13h10 following a purchase from 08/08/2022

Clear response and smooth order tracking

Translated reviews

Edouardo D.

Published on 03/09/2022 à 13h08 following a purchase from 05/08/2022

Perfect ..fast ..serious.

Translated reviews

Chantal B.

Published on 02/09/2022 à 15h44 following a purchase from 31/07/2022

Fast and flawless delivery of packages

Translated reviews

mireille T.

Published on 02/09/2022 à 13h17 following a purchase from 18/08/2022

Delivery as ordered. I recommend

Translated reviews

YVETTE G.

Published on 02/09/2022 à 09h27 following a purchase from 14/08/2022

perfect

Translated reviews

Michel R.

Published on 01/09/2022 à 19h57 following a purchase from 01/08/2022

Excellent customer service. Very competent.

Translated reviews

Simon L.

Published on 01/09/2022 à 15h46 following a purchase from 05/08/2022

Always a very good site. Good value for money. Fast and discreet delivery.

Translated reviews

Olga F.

Published on 01/09/2022 à 14h42 following a purchase from 17/08/2022

Quality products, fast delivery, well-packaged, we've been ordering from smartlifetime for years and the service is always impeccable.

Translated reviews

Huu N.

Published on 01/09/2022 à 14h15 following a purchase from 01/08/2022

Pleasant contact.
Fast delivery within a few days.
Everything is perfect.

Translated reviews

Emmanuel C.

Published on 01/09/2022 à 13h26 following a purchase from 29/07/2022

Very good site with many references of products. Fast delivery. Small downside on the carrier chronopost for which, the drivers lack professionalism because they do not call the customer when they are lost and prefer to say anything.

Translated reviews

jean-claude N.

Published on 24/08/2022 à 17h40 following a purchase from 09/08/2022

Fast delivery and easy to find on your site

Translated reviews

Gérard B.

Published on 23/08/2022 à 15h50 following a purchase from 08/08/2022

SPEED AND HELPFULNESS

Translated reviews

Marguerite L.

Published on 20/08/2022 à 11h39 following a purchase from 05/08/2022

RAS Perfect

Translated reviews

Solange L.

Published on 19/08/2022 à 13h05 following a purchase from 27/07/2022

Respect for orders and delivery times

Translated reviews

Linda B.

Published on 18/08/2022 à 16h30 following a purchase from 26/07/2022

The site is easy to use and the products are in accordance with what we received

Translated reviews

Olivier R.

Published on 18/08/2022 à 13h59 following a purchase from 28/07/2022

Not being able to move, I chose and paid for the option of home delivery, I never received my package, it arrived in a relay point and left to its shipper, I contacted them but they would not or could not do anything.

Translated reviews

Response from Senup Published on 18/08/2022

Hello Sir, As we had discussed, the transport company GLS tried to deliver to you but the carrier claims that you were not present to receive the package. As the GLS procedure states, after an attempted delivery at home, the package is automatically dropped off at a relay point. This is what happened with your delivery. When we explained the situation to you, you told us that you wanted to cancel this order and obtain a refund. This order has been cancelled and we will proceed with the refund upon receipt of the return, as agreed. I would also like to draw your attention to the fact that you have selected GLS and not DPD as you had done for your previous orders. Sincerely, Stefania Senup Customer Service

gerald T.

Published on 18/08/2022 à 13h12 following a purchase from 26/07/2022

Many products, reactive and cheaper than other sites

Translated reviews

Céline S.

Published on 18/08/2022 à 09h17 following a purchase from 02/08/2022

Extremely fast shipping, quality expected. Nothing to complain about.

Translated reviews

Roland M.

Published on 16/08/2022 à 14h47 following a purchase from 30/07/2022

Very good service

Translated reviews

Francis D.

Published on 11/08/2022 à 18h31 following a purchase from 27/07/2022

Very satisfied with the respect of the package impeccable and fast

Translated reviews