Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 1, 3 and 5 stars

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M
Michele D.
Rating: 5 out of 5
following a purchase from 02/01/2022
Delivery problem by UPS largely compensated by a reactivity and a very appreciable care. Thank you very much.
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Walter P.
Rating: 5 out of 5
following a purchase from 01/01/2022
Product conforms, fast delivery, adequate packaging.
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Robert C.
Rating: 5 out of 5
following a purchase from 17/01/2022
the person on the phone was very kind and helpful
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Michel C.
Rating: 5 out of 5
following a purchase from 31/12/2021
very good
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Marguerite L.
Rating: 5 out of 5
following a purchase from 30/12/2021
All right it was perfect, except what you put in the boxes to protect. I prefer that you don't put anything, really, because it embarrasses me. So, from the order to the delivery, which is fast, everything is perfect!
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Jean-Paul C.
Rating: 5 out of 5
following a purchase from 14/01/2022
Always very efficient without any problem otherwise telephone service to your listening and responsive.I am very happy with their service for several years at competitive prices.
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Véronique D.
Rating: 5 out of 5
following a purchase from 13/01/2022
Very satisfied for the moment.
Good prices and delivery, nothing to report. I highly recommend this site.
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yvon V.
Rating: 5 out of 5
following a purchase from 09/01/2022
excellent value for money, perfect delivery, recommend
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Michèle F.
Rating: 5 out of 5
following a purchase from 09/01/2022
I am satisfied. Fast delivery and always corresponds to the order. The only problem is the big box that I have trouble moving and tearing to throw away.
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Maria S.
Rating: 5 out of 5
following a purchase from 06/01/2022
Fast delivery and compliant products
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THERESE D.
Rating: 5 out of 5
following a purchase from 11/01/2022
It's still great, a real pleasure.
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Michel S.
Rating: 5 out of 5
following a purchase from 28/12/2021
Fast delivery
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Michele D.
Rating: 5 out of 5
following a purchase from 11/01/2022
Without any problem
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Marie-Claude S.
Rating: 5 out of 5
following a purchase from 02/11/2021
I recommend this site, very reliable, where I have been buying for years. The delivery is unfortunately very long, but now I make sure to order in advance.
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Albertine D.
Rating: 5 out of 5
following a purchase from 27/12/2021
Very satisfied
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Pascal L.
Rating: 5 out of 5
following a purchase from 10/01/2022
Serious.
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Antoinette D.
Rating: 5 out of 5
following a purchase from 10/01/2022
the site could be simplified a bit
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mireille M.
Rating: 5 out of 5
following a purchase from 26/12/2021
Always perfect, but for the double packaging big box. As it is not fragile, 1 only would have been enough
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Arnaldo S.
Rating: 5 out of 5
following a purchase from 23/12/2021
Buon prodotto a prezzo ottimo, consegna veloce
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Marie S.
Rating: 5 out of 5
following a purchase from 07/01/2022
I have always been served quickly and discreetly
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Antonello M.
Rating: 5 out of 5
following a purchase from 23/12/2021
Tutto bene c'è stato un problema brillantemente risolto
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Michèle B.
Rating: 5 out of 5
following a purchase from 21/12/2021
Excellent service and fast delivery
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MONIQUE D.
Rating: 5 out of 5
following a purchase from 13/12/2021
Fast and competent service
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Marguarita G.
Rating: 5 out of 5
following a purchase from 22/12/2021
very happy with the delivery service and the diversity of the products offered overall nothing to complain about just very happy
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Antoinette D.
Rating: 5 out of 5
following a purchase from 06/01/2022
Clear site, no bad surprises ...
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Louis G.
Rating: 5 out of 5
following a purchase from 04/01/2022
Very good, telephone correspondent as one would like to find in all telephone services. Congratulations and thank you.
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simone S.
Rating: 5 out of 5
following a purchase from 20/12/2021
Clear site, very detailed sections, deliveries are always very respected.
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Carina B.
Rating: 5 out of 5
following a purchase from 05/01/2022
very good and satisfied
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ALEXANDRE G.
Rating: 5 out of 5
following a purchase from 21/12/2021
Very good site with choice and interesting price, just some difficulties to finalize my order on the site, difficult to access my cart, may be small adjustments has made! Otherwise really serious, extremely fast shipping and great packaging, I am satisfied.
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jean michel M.
Rating: 5 out of 5
following a purchase from 03/01/2022
And well there, I must admit, I am amazed, ordered Monday late morning, received Wednesday morning BRAVO to the carrier GLS. For a product coming from Belgium. and I do not even talk about the packaging super as well as the quality of the product. sincerely still bravo thank you!!!
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GABRIEL E.
Rating: 5 out of 5
following a purchase from 04/01/2022
warm telephone reception and good information order through your site without problem waiting for your delivery
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David W.
Rating: 5 out of 5
following a purchase from 20/12/2021
Excellent service with very efficient delivery
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Michel R.
Rating: 5 out of 5
following a purchase from 04/01/2022
Excellent customer service when ordering by phone.
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Fabio P.
Rating: 1 out of 5
following a purchase from 24/12/2021
Delivery too long. Not yet received the shipment
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Response from Senup
Hello, We are surprised by this extremely negative note because, unless we are mistaken, you did not contact us to report the problem. We are however reachable non-stop from 9am to 5pm including during the holiday season...
Moreover, after checking the tracking, it appears that your package was delivered on January 4th at 11:16 am.
Could you please check and keep us informed?
Sincerely, The Senup team
G
Georges M.
Rating: 5 out of 5
following a purchase from 20/12/2021
I have already ordered from smartlifetime and as I was satisfied with my first order I did not hesitate to recommend.
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Daniel M.
Rating: 5 out of 5
following a purchase from 26/12/2021
Everything is perfect
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Roland M.
Rating: 5 out of 5
following a purchase from 14/12/2021
TB nothing to add
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Franca B.
Rating: 5 out of 5
following a purchase from 03/01/2022
nothing to say, very friendly and listening to the customer
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Anne-Marie P.
Rating: 5 out of 5
following a purchase from 30/12/2021
Well-structured site, ultra-fast delivery and perfect packaging!
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JEAN A.
Rating: 5 out of 5
following a purchase from 18/12/2021
2nd order and still perfect. Fast shipping. I recommend
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