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A
Rating: 5 out of 5
ok thanks
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Customer reviews of Senup
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
Summary of reviews
Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
No comment
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A
Rating: 5 out of 5
Perfect
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Rating: 3 out of 5
Fast delivery time, Tena product very good. 3 stars because the box was open, the tape is of poor quality, it's a shame to neglect this element; I hesitate to recommend for this reason.
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Response from Senup
Thank you for your constructive comment and I apologize for this inconvenience. We use high performance adhesives that are adapted to the weight of our packages. Unfortunately, temperatures below 5° to 0° have a negative impact on the adhesion of the adhesives. We are currently testing different adhesives in order to find the most suitable product. I am sure that we will find a solution soon. Sincerely, Frédéric, the Senup team.
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Rating: 5 out of 5
Everything is perfect
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Rating: 5 out of 5
Excellent as always, fast and very reliable. Delivery by U PS at the top Bravo and thank you.
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Rating: 5 out of 5
Order arrived on time. CLEAR
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Rating: 5 out of 5
Always so perfect
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Rating: 5 out of 5
It's very easy to place an order on this site. The packages are impeccable, the deliveries fast. The customer service is competent and very friendly, always ready to help you... The items I order are perfect and suit me well. Thank you Smartlifetime.
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Rating: 5 out of 5
Very fast delivery. Satisfied with my purchase. I recommend
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Rating: 5 out of 5
Products conform to the order and delivery nickel recommended
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Rating: 5 out of 5
Top as always
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Rating: 5 out of 5
I am very happy.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Impeccable, fast service, do not change anything
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Rating: 5 out of 5
Very efficient. ultra short shipping time (within the day) Very nice prices :) And especially a delivery time of 4 days with DPD + Chronopost on arrival in Corsica. Response to questions by customer service within the day. What else can I ask?
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Rating: 5 out of 5
perfect so superfluous comment
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Rating: 5 out of 5
Choice, reasonable prices and a very efficient delivery method.
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Rating: 5 out of 5
very satisfied nothing to say
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Rating: 5 out of 5
nothing to report
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Rating: 5 out of 5
very good
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Rating: 5 out of 5
Very short delays, perfect delivery! Despite the pandemic... Bravo !
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Rating: 5 out of 5
Fast and efficient service, but before the best price for such a quantity
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Rating: 5 out of 5
deadlines respected, fast and compliant delivery
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Rating: 5 out of 5
Very good product order and great customer service ...fast order ...I recommend!!!
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Rating: 5 out of 5
fast delivery and conform to my order
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Rating: 1 out of 5
Deplorable carrier for the second time...(lost package, damaged etc ...) despite the goodwill of the seller.
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Response from Senup
Hello, We understand your dissatisfaction but we are still very surprised by this very bad note that you justify by a delivery problem attributable only to the transport company, as you specify it yourself.
We did everything possible and reacted very quickly to solve the problem.
I would also like to draw your attention to the fact that we work with several carriers and that you have the possibility to choose another carrier when placing your order.
We wish you an excellent day. Sincerely, The Senup team
We did everything possible and reacted very quickly to solve the problem.
I would also like to draw your attention to the fact that we work with several carriers and that you have the possibility to choose another carrier when placing your order.
We wish you an excellent day. Sincerely, The Senup team
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Rating: 5 out of 5
Fast delivery Quality product I highly recommend
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Rating: 3 out of 5
problem with the bed sheets but very quickly solved by the company
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Rating: 5 out of 5
always very satisfied with the products and the fast delivery!
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Rating: 5 out of 5
very efficient and fast, I am satisfied.
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Rating: 5 out of 5
very fast good purchase no problem
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Rating: 5 out of 5
It was perfect, thank you
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Rating: 5 out of 5
Delivered reasonably fast in good packaging .Good products !!!
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Rating: 5 out of 5
Always well served and quickly thank you
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Rating: 5 out of 5
Very fast and conform shipping. Very good, nothing more to say.
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Rating: 5 out of 5
Very good!
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Rating: 5 out of 5
Very reliable company.
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Rating: 5 out of 5
PERFECT in every way Thank you I HIGHLY RECOMMEND THIS COMPANY
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Rating: 1 out of 5
Delivery made at a relay point and not at home as planned. Difficulty to retrieve the package
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