Customer reviews of Senup

9,5 /10

Based on 7 978 published reviews

5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 21/12/2020 à 13h58 following a purchase from 26/11/2020

perfect

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Acheteur vérifié

Published on 21/12/2020 à 13h26 following a purchase from 06/12/2020

Perfect, as usual

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Acheteur Vérifié

Published on 21/12/2020 à 09h26 following a purchase from 29/11/2020

fully satisfied

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Acheteur Vérifié

Published on 20/12/2020 à 17h59 following a purchase from 27/11/2020

Timely and fast delivery

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Acheteur Vérifié

Published on 20/12/2020 à 15h34 following a purchase from 29/11/2020

no problem, I recommend

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Acheteur Vérifié

Published on 20/12/2020 à 14h54 following a purchase from 25/11/2020

Very good product level but it's been 2 times that the packaging of the delivery is damaged.the last time the deliveryman even helped us package by package hello discretion.moreover it is for my mom and we think it's for me.grrrrr

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Acheteur vérifié

Published on 20/12/2020 à 14h12 following a purchase from 05/12/2020

Disastrous delivery experience. Still not delivered after 2 weeks of the initial date

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Response from Senup Published on 21/12/2020

Hello, the first relay point you mentioned was not a UPS relay point and therefore we had to encode another relay point near you.
UPS sends an automatic e-mail with the destination address once the package is on its way. As the package has not been picked up by you, it is currently being redirected to the relay point below. LES SECRETS DE CHARLOTTE 32 AVENUE JULES FERRY ANNEMASSE, 74100, FR I invite you to follow your package using the link that was given to you in order to be able to retrieve it as soon as it is delivered.
I apologize for this inconvenience but we have done everything in our power to ensure that the package is delivered as soon as possible, as close as possible to the address you requested. I remain at your disposal for any further information. Sincerely, Frédéric. The Smartlifetime team.

Acheteur Vérifié

Published on 20/12/2020 à 14h03 following a purchase from 28/11/2020

I have been ordering regularly for several months. I am very satisfied.

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Acheteur Vérifié

Published on 20/12/2020 à 13h49 following a purchase from 29/11/2020

Don't change anything, you are great.
I should have known about your site long before.
Price, shipping, great professionalism.

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Acheteur Vérifié

Published on 19/12/2020 à 18h35 following a purchase from 09/11/2020

perfect

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Acheteur vérifié

Published on 19/12/2020 à 15h52 following a purchase from 04/12/2020

This is what I expected so I would recommend

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Acheteur vérifié

Published on 19/12/2020 à 12h50 following a purchase from 03/12/2020

fast and compliant delivery

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Acheteur vérifié

Published on 18/12/2020 à 16h31 following a purchase from 02/12/2020

always fast serious

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Acheteur Vérifié

Published on 17/12/2020 à 23h57 following a purchase from 15/11/2020

Excellent service

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Acheteur Vérifié

Published on 17/12/2020 à 21h36 following a purchase from 28/10/2020

Your site is very easy to use. I have nothing to complain about. To place an order, I'm still searching a little but I'm getting there. On the other hand, the loyalty points ... not found. But the main thing is the delivery. Thank you

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Acheteur Vérifié

Published on 17/12/2020 à 20h49 following a purchase from 21/11/2020

navigation on the impeccable and very fast delivery

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Acheteur Vérifié

Published on 17/12/2020 à 20h22 following a purchase from 18/11/2020

The description of the products is not necessarily true but delivery is fast.

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Acheteur Vérifié

Published on 17/12/2020 à 18h36 following a purchase from 07/11/2020

everything is well packaged and on time

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Acheteur Vérifié

Published on 17/12/2020 à 15h32 following a purchase from 17/11/2020

No worries, everything is perfect.

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Acheteur Vérifié

Published on 17/12/2020 à 14h43 following a purchase from 24/11/2020

The navigation on the site remains a little complicated with a voice synthesis. On the other hand, the customer service and delivery were really perfect.

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Acheteur Vérifié

Published on 17/12/2020 à 13h50 following a purchase from 21/11/2020

Functional site, very competent, careful and fast service. I recommend it.

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Acheteur Vérifié

Published on 17/12/2020 à 12h04 following a purchase from 10/11/2020

Very good

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Acheteur Vérifié

Published on 17/12/2020 à 10h42 following a purchase from 19/11/2020

effective

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Acheteur Vérifié

Published on 17/12/2020 à 10h34 following a purchase from 07/11/2020

Very serious. Waiting time quite correct.

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Acheteur Vérifié

Published on 17/12/2020 à 10h21 following a purchase from 06/11/2020

SUPER OK

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Acheteur Vérifié

Published on 17/12/2020 à 09h41 following a purchase from 09/11/2020

Access to discount points not clear.

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Acheteur Vérifié

Published on 17/12/2020 à 09h19 following a purchase from 10/11/2020

Perfect

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Acheteur Vérifié

Published on 17/12/2020 à 08h37 following a purchase from 23/11/2020

Fast and economical

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Acheteur Vérifié

Published on 17/12/2020 à 08h02 following a purchase from 12/11/2020

correct delivery quickly.

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Acheteur Vérifié

Published on 17/12/2020 à 07h20 following a purchase from 20/11/2020

Very good

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Acheteur Vérifié

Published on 17/12/2020 à 06h38 following a purchase from 23/11/2020

The package was received in good condition and quickly, what more could you ask for? Thank you.

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Acheteur Vérifié

Published on 17/12/2020 à 06h06 following a purchase from 24/11/2020

I find what I want at a great price. Fast delivery

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Acheteur Vérifié

Published on 17/12/2020 à 06h00 following a purchase from 05/11/2020

Very satisfied with this site. There was not enough product ordered and they delivered in several times. Thank you very much

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Acheteur Vérifié

Published on 17/12/2020 à 04h30 following a purchase from 07/11/2020

Everything is perfect! From delivery to customer service.

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Acheteur Vérifié

Published on 16/12/2020 à 23h55 following a purchase from 21/11/2020

competitive prices and delivery as expected.

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Acheteur vérifié

Published on 16/12/2020 à 21h41 following a purchase from 01/12/2020

I have been ordering for a long time without any problems

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Acheteur Vérifié

Published on 16/12/2020 à 21h34 following a purchase from 10/11/2020

Every time, everything is smooth, fast and compliant, I highly recommend!

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Acheteur vérifié

Published on 16/12/2020 à 20h41 following a purchase from 01/12/2020

everything is as ordered and I congratulate you for the beautiful work you do this site is to recommend thank you very much

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Acheteur Vérifié

Published on 16/12/2020 à 20h16 following a purchase from 23/11/2020

very good service

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Acheteur Vérifié

Published on 16/12/2020 à 20h11 following a purchase from 22/11/2020

found what I was looking for and quickly book

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