Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
1. Perfect telephone reception. 2. Problem-free reception. What more could you ask for?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/10/2020
Hello, your service is very good but according to the information on your site I thought I was buying Belgian products but in the end it's Chinese :(((
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Response from Senup
Hello Mr. Sauvage, The surgical masks you bought are indeed made in China and are of very good quality. I don't understand why you think you bought masks made in Belgium because there is no mention of it. I am looking forward to hearing from you and I am at your disposal for any further information. Sincerely, Frédéric.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
A big Bravo... Fast, well packaged and discreet, and perfect products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
speed between order and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
Very good service and delivery. Several times ordered on the site, always fast and products conform.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Perfect, well packaged, received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
Ordered on Sunday, delivered on Wednesday: perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
Fast and very good price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
Fast and perfect delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2020
Very reactive on delivery problems
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
Hello it is necessary to change carrier with ups no follow-up, no contact with the customer in case of problem of delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
Clear, it's perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
a bit busy
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
Very satisfied with all orders placed with smart lifetime
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
satisfied with my order and especially satisfied with the home delivery because I could not have brought this order myself from a relay place
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
well received and good condition thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Order placed on 26/10, never arrived. No refund offered to date. No answer to the complaint email. Unreachable by phone
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Nothing to report, so perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
compliant and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
Completely satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2020
very good service impeccable fast buy in full confidence
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2020
Very easy to navigate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
Very fast delivery and quality product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/10/2020
fast delivery, very good product and price more than correct
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/10/2020
Problem of delivery blocked because partly available, follow-up error in the routing to the warehouse. Otherwise products always perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Fast and discreet delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Fast and accurate delivery. Good prices. I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
A very great professionalism and charming reception on the phone!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2020
Easy to navigate the site and products well explained. delivery not very fast but my order was waiting to be restocked. Customer service gave me the time frame information which turned out to be correct. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2020
very responsive, order received on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2020
very good, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
easy order taking, competitive prices, many choices of payment and delivery including a free relay package, fast delivery, difficult to do better, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2020
ok .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
perfect as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Serious site, products, delivery, deadline, nothing to complain about. I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
Very happy with my purchases from you, order received quickly, perfect packaging nothing to say do not hesitate to order from Senup.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/10/2020
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
The purchase prices have unfortunately increased and discounts are rare but the service remains EXCELLENT: delivery time, order tracking, customer relationship inegalables!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
Very reliable and punctual service
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