Customer reviews of Senup

9,5 /10

Based on 7 978 published reviews

5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 1, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 19/10/2020 à 14h45 following a purchase from 19/09/2020

Very good and cheap article and fast delivery

Translated reviews

Acheteur Vérifié

Published on 19/10/2020 à 13h52 following a purchase from 14/09/2020

Clear site for the choice. Easy to order and quick turnaround.

Translated reviews

Acheteur Vérifié

Published on 19/10/2020 à 13h32 following a purchase from 15/09/2020

well

Translated reviews

Acheteur Vérifié

Published on 19/10/2020 à 11h49 following a purchase from 04/09/2020

Order delivered very quickly. Good customer service.

Translated reviews

Acheteur Vérifié

Published on 19/10/2020 à 09h47 following a purchase from 10/09/2020

Why add vat at the end?

Translated reviews

Acheteur Vérifié

Published on 19/10/2020 à 09h32 following a purchase from 04/09/2020

Order delivered quickly

Translated reviews

Acheteur vérifié

Published on 19/10/2020 à 09h19 following a purchase from 03/10/2020

order placed on October 4 and still not delivered on 19.10.....

Translated reviews

Response from Senup Published on 23/10/2020

Hello Sir, After checking the tracking of your package which was shipped on 5/10/2020, the first business day following your order, we note that your package was delivered with a lot of delay. Usually DPD delivers within 24 to 48 business hours, but unfortunately your package was delivered on the 19/10. I apologize for this delay which is most probably related to the disruptions caused by the health crisis. Here is the tracking of your package: https://tracking.dpd.de/status/fr_BE/parcel/05345104741842 We remain at your disposal for any further information. Sincerely, Frédéric. www.smartlifetime.com

Acheteur Vérifié

Published on 19/10/2020 à 09h01 following a purchase from 01/09/2020

Nothing to say

Translated reviews

Acheteur Vérifié

Published on 18/10/2020 à 23h32 following a purchase from 01/09/2020

Clear, fast and efficient.

Translated reviews

Acheteur Vérifié

Published on 18/10/2020 à 23h07 following a purchase from 31/08/2020

Very good

Translated reviews

Acheteur Vérifié

Published on 18/10/2020 à 22h29 following a purchase from 09/09/2020

very fast service, on the site someone immediately to answer questions.

Translated reviews

Acheteur Vérifié

Published on 18/10/2020 à 22h25 following a purchase from 03/09/2020

very good

Translated reviews

Acheteur Vérifié

Published on 18/10/2020 à 21h36 following a purchase from 02/09/2020

The delivery was delayed because the product was in restocking but otherwise everything is fine.

Translated reviews

Acheteur Vérifié

Published on 18/10/2020 à 21h15 following a purchase from 04/09/2020

Ease of use

Translated reviews

Acheteur Vérifié

Published on 18/10/2020 à 19h15 following a purchase from 07/09/2020

Very good site and service ..I put 4 ..because as I had received a code for discount ..I found that I had to take it back at the time of the order .I would have liked it to be displayed directly in my account at the time of my order ..because not always at home when I order !!!

Translated reviews

Acheteur Vérifié

Published on 18/10/2020 à 19h11 following a purchase from 31/08/2020

Efficient and very good price! Delighted

Translated reviews

Acheteur Vérifié

Published on 18/10/2020 à 19h07 following a purchase from 04/09/2020

some difficulties with ADP delivery service. Order placed on August 8 and delivered on 18/8. Obligation to contact MrFrédéric DEMERMASTER; that's all.

Translated reviews

Acheteur Vérifié

Published on 18/10/2020 à 19h05 following a purchase from 01/09/2020

quality change ordered from d&ja very satisfied

Translated reviews

Acheteur Vérifié

Published on 18/10/2020 à 17h04 following a purchase from 10/09/2020

Good telephone reception, delivery time respected,

Translated reviews

Acheteur Vérifié

Published on 18/10/2020 à 14h53 following a purchase from 08/09/2020

Serious house you have to advertise

Translated reviews

Acheteur Vérifié

Published on 18/10/2020 à 14h36 following a purchase from 09/09/2020

I have been ordering from you for years and the service is always perfect and fast. During the lockdown there were delays from carriers regardless of your company and you were very nice on the phone to make things go smoothly.
A company to recommend! Thank you

Translated reviews

Acheteur Vérifié

Published on 18/10/2020 à 12h31 following a purchase from 02/09/2020

great product

Translated reviews

Acheteur Vérifié

Published on 18/10/2020 à 11h49 following a purchase from 10/09/2020

Very easy to access.
Product used for almost 10 years. Delivered on time. Perfect

Translated reviews

Acheteur Vérifié

Published on 18/10/2020 à 08h06 following a purchase from 28/08/2020

fast delivery product corresponding to my needs

Translated reviews

Acheteur Vérifié

Published on 18/10/2020 à 07h38 following a purchase from 30/08/2020

responsive after sales service

Translated reviews

Acheteur vérifié

Published on 17/10/2020 à 16h57 following a purchase from 02/10/2020

Very good

Translated reviews

Acheteur Vérifié

Published on 17/10/2020 à 15h36 following a purchase from 30/08/2020

Easy comparison and large collection

Translated reviews

Acheteur Vérifié

Published on 17/10/2020 à 14h25 following a purchase from 28/08/2020

in line with the commitment

Translated reviews

Acheteur Vérifié

Published on 17/10/2020 à 12h17 following a purchase from 26/08/2020

fast delivery. thank you

Translated reviews

Acheteur vérifié

Published on 15/10/2020 à 01h32 following a purchase from 28/09/2020

As usual very satisfied?

Translated reviews

Acheteur Vérifié

Published on 14/10/2020 à 18h45 following a purchase from 03/10/2020

Satisfied with this first use of your site

Translated reviews

Acheteur vérifié

Published on 14/10/2020 à 17h53 following a purchase from 29/09/2020

Very good price. Fast delivery.

Translated reviews

Acheteur Vérifié

Published on 14/10/2020 à 15h56 following a purchase from 24/09/2020

everything is perfect, nothing to complain about, honest delivery and order

Translated reviews

Acheteur vérifié

Published on 14/10/2020 à 11h03 following a purchase from 25/09/2020

very professional order tracking, thank you

Translated reviews

Acheteur vérifié

Published on 14/10/2020 à 10h17 following a purchase from 24/09/2020

Not satisfied with DPD's driver.

Translated reviews

Acheteur vérifié

Published on 14/10/2020 à 08h01 following a purchase from 28/09/2020

Perfect for the few years I've been ordering, fast ,friendly on the phone, go the extra mile for the customer.

Translated reviews

Acheteur Vérifié

Published on 09/10/2020 à 08h21 following a purchase from 19/08/2020

there is not enough small size, not only big ones have problems.

Translated reviews

Acheteur vérifié

Published on 08/10/2020 à 19h37 following a purchase from 23/09/2020

Perfect, fast and good product

Translated reviews

Acheteur Vérifié

Published on 07/10/2020 à 23h46 following a purchase from 29/09/2020

Nothing to say: perfect service.

Translated reviews

Acheteur vérifié

Published on 07/10/2020 à 19h58 following a purchase from 22/09/2020

Impeccable

Translated reviews