Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.
I don't think I'm the only one who has these types of items sent to the nursing home. Please take into account the delivery instructions. Do not leave a large and heavy package in front of an elderly person's door, but at the reception desk according to the times indicated.
Translated reviews
M
matthieu N.
Rating: 1 out of 5
following a purchase from 17/03/2022
Discreet delivery... my package was open the tape had not held the deliveryman even allowed to look since the package was open.
Translated reviews
Response from Senup
Hello Sir, We are sincerely sorry to learn that the package was not delivered to you in perfect condition and we ask you to excuse us for this inconvenience totally beyond our control. We will do our best to ensure that your next order is delivered in the best possible conditions. Sincerely, The Senup team
P
paula C.
Rating: 4 out of 5
following a purchase from 11/03/2022
Everything punctual on time,Friendly package deliverer.
Translated reviews
G
Georges R.
Rating: 4 out of 5
following a purchase from 04/03/2022
satisfied
Translated reviews
J
JEANNINE F.
Rating: 4 out of 5
following a purchase from 10/03/2022
clear order tracking and fast delivery
Translated reviews
B
BADR C.
Rating: 4 out of 5
following a purchase from 20/02/2022
Everything went well. The package was well packaged and conformed to the order. I was a little doubtful at first because the delivery date was missing. My rating of 4/5 reflects this shortcoming because, in my opinion, the customer should know when it will be delivered even before proceeding with the payment.
Translated reviews
D
DANIEL R.
Rating: 4 out of 5
following a purchase from 26/02/2022
Well, no problem to report.
Translated reviews
A
Annette G.
Rating: 1 out of 5
following a purchase from 21/02/2022
For this order, I was very disappointed, because the delivery was made after 5 days. I placed my order on Monday morning and made the bank payment the same day at 12:55 pm. Despite my numerous phone calls, I did not receive my order until Friday at 7:45 pm. I hope that I will not have this inconvenience for my next order, because I had to stay home without going out for 5 days.
Thank you very much.
Translated reviews
G
ghislaine J.
Rating: 4 out of 5
following a purchase from 01/02/2022
it's perfect
Translated reviews
A
Alain D.
Rating: 4 out of 5
following a purchase from 21/02/2022
Correct site, correct products, rather fast and complete delivery. ALL GOOD.
Translated reviews
G
Gilles B.
Rating: 4 out of 5
following a purchase from 21/02/2022
EXCELLENT CONTACT WITH YOUR TELEPHONE ORDER MANAGER; GOOD PERMANENT AVAILABILITY;
Translated reviews
S
Sébastien B.
Rating: 4 out of 5
following a purchase from 02/02/2022
Everything went well.
Translated reviews
S
Sébastien B.
Rating: 4 out of 5
following a purchase from 02/01/2022
No problemo avec mes commandes et livraisons.
Translated reviews
L
Lorenzo F.
Rating: 4 out of 5
following a purchase from 25/01/2022
Good and fast for the order
Translated reviews
J
Jean-Marie F.
Rating: 4 out of 5
following a purchase from 14/01/2022
difficulty connecting to the payment application
Translated reviews
N
Nadine D.
Rating: 4 out of 5
following a purchase from 08/01/2022
ALL CLEAR. All is well
Translated reviews
G
Gisele D.
Rating: 4 out of 5
following a purchase from 20/01/2022
Easy and efficient
Translated reviews
B
Bernard M.
Rating: 4 out of 5
following a purchase from 15/01/2022
It should be possible to recover the package in a relay point with in this case a free delivery as it is done for other companies. Or free delivery from 40 €.
Translated reviews
J
Jean-Noel B.
Rating: 4 out of 5
following a purchase from 01/01/2022
Fast and compliant As usual
Translated reviews
C
CLEMENT P.
Rating: 4 out of 5
following a purchase from 05/01/2022
fast delivery
Translated reviews
V
Veronique M.
Rating: 4 out of 5
following a purchase from 20/12/2021
The diapers are very good, but always problems with the transport, it never brings it to the address indicated, it is always necessary to move to recover the order. Because of this I am thinking of changing.
Translated reviews
F
Fabio P.
Rating: 1 out of 5
following a purchase from 24/12/2021
Delivery too long. Not yet received the shipment
Translated reviews
Response from Senup
Hello, We are surprised by this extremely negative note because, unless we are mistaken, you did not contact us to report the problem. We are however reachable non-stop from 9am to 5pm including during the holiday season...
Moreover, after checking the tracking, it appears that your package was delivered on January 4th at 11:16 am.
Could you please check and keep us informed?
Sincerely, The Senup team
A
Antoinette D.
Rating: 1 out of 5
following a purchase from 17/12/2021
Nothing is clear, we do not know what it is about, the main thing is to receive the order
Translated reviews
J
Jean G.
Rating: 1 out of 5
following a purchase from 25/11/2021
The delivery has still not taken place, I am still waiting for my order.
Translated reviews
P
paulette T.
Rating: 4 out of 5
following a purchase from 11/12/2021
order perfect delivery
Translated reviews
S
Sébastien B.
Rating: 4 out of 5
following a purchase from 26/11/2021
no problemo .
Translated reviews
M
Marius P.
Rating: 4 out of 5
following a purchase from 25/11/2021
Fast enough delivery
Translated reviews
C
Christine W.
Rating: 4 out of 5
following a purchase from 20/11/2021
Everything was ok. Just a small remark, I did not receive an email informing me of the delivery date of the order. But it did arrive. That's the most important thing.
Translated reviews
A
ALICE H.
Rating: 4 out of 5
following a purchase from 03/12/2021
not yet received the merchandise, so a little early to give an opinion
Translated reviews
N
Nathan R.
Rating: 4 out of 5
following a purchase from 30/11/2021
Clair
Translated reviews
D
Daniel L.
Rating: 4 out of 5
following a purchase from 11/11/2021
package shipped quickly. For the delivery, non-existent communication 1) not knowing where the package was going to be delivered, 2) not warned of its arrival in relay point. (too much subcontracting in my opinion) Fortunately, I called again to find out, and a communication officer gave me all the necessary information. Otherwise the package would have left. I am therefore satisfied with my order, not with the delivery.
Translated reviews
S
Sara N.
Rating: 4 out of 5
following a purchase from 26/11/2021
Quick
Translated reviews
R
Rabiha R.
Rating: 4 out of 5
following a purchase from 12/11/2021
Superrrrr
Translated reviews
J
Jacques U.
Rating: 4 out of 5
following a purchase from 17/11/2021
very interesting prices and fast delivery. it would be helpful if the carrier would call the night before or the morning of the delivery day and indicate a time slot for his visit.
Translated reviews
G
GERALD E.
Rating: 4 out of 5
following a purchase from 30/10/2021
Very good no worries about delivery, the only small downside a little long delivery time. product conforms to the order very satisfied with my first order. good continuation.
Translated reviews
A
Alain P.
Rating: 4 out of 5
following a purchase from 01/11/2021
As usual
Translated reviews
J
Jean-Claude M.
Rating: 4 out of 5
following a purchase from 18/10/2021
Order delivered very quickly, as usual. Navigation on the site is very easy, but the response time is rather long, especially during payment. Error message when the order has been validated
Translated reviews
G
Gisele D.
Rating: 4 out of 5
following a purchase from 29/10/2021
Good and fast
Translated reviews
M
Marie Thérèse G.
Rating: 4 out of 5
following a purchase from 26/10/2021
Fast delivery. Correct packaging.
Translated reviews
G
Gérard C.
Rating: 4 out of 5
following a purchase from 15/10/2021
The product is very good, the site is clear, but the shipping time is too long, I had to wait 11 days to receive my package.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Italiano 
Nederlands 