Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.
For the moment because of an error of communication of the deliveryman lip I was not delivered at good date and would be it can be November 6 at my return of vacations
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Response from Senup
Hello Sir, We apologize for this exceptional delay. We have informed our DPD agency of this problem. This should not happen again. We remain at your disposal for any further information. Sincerely, Frédéric from the Smartlifetime team.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/10/2019
For the moment because of an error of communication of the deliveryman lip I was not delivered at good date and would be it can be November 6 at my return of vacations
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Response from Senup
I would like to thank you for repairing this error of the delivery man and I will review my evaluation if I am delivered on the 6th as agreed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2019
Very good, fast, attentive, very nice......only the carrier causes problems, but that is not your fault; the deliveryman is not serious enough, he delivers to the wrong place. This is the second time since I am a customer of yours.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2019
Top as always
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2019
Very clear site. I find everything I want and not expensive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2019
Interesting choice and prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2019
Respect of the delivery time and the taking into account of the order. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2019
I left a message to change the billing address and it was taken into account.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2019
Very good and very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2019
Delivery in 4 days, package arrived in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2019
Well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2019
Good prices. Fast delivery and conforms to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2019
Perfect!:
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2019
Impeccable I am satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2019
The site is good but I use the phone and there...What a welcome! Really nothing to complain about. Professionals every time. Delivery times always respected. I love it !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2019
This is the thirtieth order in this site It always goes well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2019
Order fulfilled within the required time frame
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2019
Good service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/09/2019
Hello. There was a stock shortage. In fact, the order arrived 22 days late, which caused me an organizational problem. I would have appreciated an email to inform me of this stock shortage and to allow me to evaluate the delay. This made me angry. In fact, check the feasibility before ordering.
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Response from Senup
Hello Madam, After checking your order, we note that between the receipt of your check (validation of your order) and the delivery of your order, 14 days have passed. This is indeed longer than expected for a product that is out of stock. Some of Abena's lesser-known products sometimes take a while to arrive. We apologize for this inconvenience. We are constantly increasing our stock in order to avoid this type of problem. We have just increased our stock for the Abena Abri-San Premium 5. I remain at your disposal for any further information. Sincerely, Frédéric The Smartlifetime team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2019
everything arrived very quickly and in perfect condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
Attractive price and very fast delivery Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2019
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
well ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
XXXXX
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
very good service and very good free transport by DPD AND VERY SATISFIED WITH THE MATERIAL
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2019
Excellent service. Very good surprise for the product that I did not know.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2019
VERY GOOD!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2019
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2019
Always efficient Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2019
excellent contacts, availability of the salesmen, competence and kindness, desire to make service as well as possible, very neat packing, fast routing, products of excellent quality, all is perfect!
Order in accordance with the request. Delivery in time. I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
Very good after sales service; good business attitude.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
I am satisfied with the products delivered. Very fast delivery. For this last order I needed to communicate by email. Very friendly and competent staff. Very accommodating. Quick response. Congratulations!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
delivery just a little long otherwise very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2019
Delivered quickly. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
delivery on time, perfect service except for the delivery man (heavy and bulky package)
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