Customer reviews of Senup

9,5 /10

Based on 7 978 published reviews

5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 1 and 5 stars

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LOUISETTE D.

Published on 24/09/2021 à 11h59 following a purchase from 21/09/2021

Very fast super heater

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Acheteur vérifié

Published on 23/09/2021 à 18h58 following a purchase from 07/09/2021

The service is great but the website could be improved : not very user-friendly

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Acheteur vérifié

Published on 23/09/2021 à 17h09 following a purchase from 08/09/2021

As usual impeccable?

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CLAUDE G.

Published on 23/09/2021 à 15h16 following a purchase from 20/09/2021

I was able to track and receive the order delivered by GLS, this very fast and friendly.

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THERESE D.

Published on 23/09/2021 à 12h41 following a purchase from 21/09/2021

Delivery in 24h, it's great

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Acheteur vérifié

Published on 23/09/2021 à 10h01 following a purchase from 08/09/2021

No problem - Fast and complete delivery

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THERESE D.

Published on 23/09/2021 à 08h43 following a purchase from 21/09/2021

No problem, maybe a small improvement on the payment confirmation.

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DANY V.

Published on 22/09/2021 à 23h04 following a purchase from 21/09/2021

Order preparation and fast delivery in 24 hours

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Yolande P.

Published on 22/09/2021 à 21h52 following a purchase from 22/09/2021

Easy to order on the site. Fast delivery. Always satisfied with my purchases.

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Acheteur vérifié

Published on 21/09/2021 à 21h53 following a purchase from 06/09/2021

Hello, I would like to thank you all for the order I placed this month. The product is still interesting and especially for a more affordable price than through other means.
So it remains a good thing, to have discovered it with SlartLifetime and a mention of satisfaction is brought for the fast and efficient delivery.

Best regards.

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Acheteur vérifié

Published on 21/09/2021 à 18h48 following a purchase from 06/09/2021

very good nothing to say

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Enrico P.

Published on 21/09/2021 à 00h31 following a purchase from 20/09/2021

Nice site, easy to order, great choice of payment and delivery methods

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Martine V.

Published on 20/09/2021 à 08h40 following a purchase from 19/09/2021

Wide range of products at interesting prices. Fast delivery.

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Acheteur Vérifié

Published on 16/09/2021 à 19h22 following a purchase from 13/09/2021

I was happy with everything except the delivery. On my order, I wrote not to deliver my package on Tuesday (absent) but on Wednesday or Thursday. DPD came on Tuesday (!!!!), left a paper with NO indication. Searching on mail, I finally found that it was dropped off at Gourmet, ch de Philippeville. There was no 2nd presentation as indicated on the site when ordering. The package is very large, I am 76 years old and had to transport it myself, so as far as delivery is concerned, my grade is *, which is very bad. I have to blame DPD. For the rest, my note is 5 *.

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Response from Senup Published on 17/09/2021

Hello Sir, Thank you for taking the time to tell us about your experience with our Senup store. I am sorry to read that your delivery did not go as you would have liked. However, I would like to draw your attention to the fact that it is not possible to choose a day for the delivery. You should assume that when you place an order (and the products are in stock and available), your order is automatically delivered on the next working day. If you did not want to be delivered on Tuesday, the solution would have been to place your order on Tuesday for a delivery on Wednesday, for example. Unfortunately, the carrier cannot be held responsible for the delivery failure because your address was included in their Tuesday round. In case of absence, the parcels are indeed automatically deposited in a relay point.
For the rest, we are delighted to read that you are satisfied with the service offered on our store and we are at your disposal for any further information.
Sincerely, Stefania Customer Service Senup

Acheteur vérifié

Published on 16/09/2021 à 17h20 following a purchase from 01/09/2021

Competent service and very fast delivery

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Acheteur vérifié

Published on 13/09/2021 à 19h08 following a purchase from 29/08/2021

Very serious house. Competent and friendly staff. Fast and careful delivery. Thank you Smartlifetime.

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Acheteur Vérifié

Published on 13/09/2021 à 17h11 following a purchase from 28/08/2021

Just to let you know, the driver who made my last delivery, a young man, left me on the ground floor with my 14 kg package. I am 71 years old and handicapped. It's the first one to do this to me, all the others were kind enough to take my package up to the 2nd floor. It only takes 5 minutes and it was a relief for me. Sincerely.

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Acheteur vérifié

Published on 12/09/2021 à 13h17 following a purchase from 28/08/2021

....

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Acheteur Vérifié

Published on 11/09/2021 à 09h56 following a purchase from 04/09/2021

I can only be satisfied with the second shipment. I was able to navigate the site easily and find what I was looking for. The delivery was fast and neat. Thank you.

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Acheteur vérifié

Published on 11/09/2021 à 09h18 following a purchase from 26/08/2021

Perfect good reactivity to questions in the contact form. Very fast reception of the package.

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Acheteur vérifié

Published on 10/09/2021 à 11h59 following a purchase from 26/08/2021

fast delivery. No problem at all

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Acheteur Vérifié

Published on 10/09/2021 à 09h42 following a purchase from 24/08/2021

Perfect

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Acheteur Vérifié

Published on 10/09/2021 à 07h35 following a purchase from 09/09/2021

Simple fast very correct price

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Acheteur vérifié

Published on 09/09/2021 à 22h55 following a purchase from 25/08/2021

Everything is perfect

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Acheteur vérifié

Published on 09/09/2021 à 12h14 following a purchase from 24/08/2021

I will continue to use your services

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Acheteur vérifié

Published on 08/09/2021 à 17h41 following a purchase from 24/08/2021

NOT TO BE MISSED

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Acheteur vérifié

Published on 07/09/2021 à 17h21 following a purchase from 23/08/2021

arrived very fast and perfect as we ordered

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Acheteur vérifié

Published on 07/09/2021 à 14h56 following a purchase from 22/08/2021

No problem

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Acheteur vérifié

Published on 07/09/2021 à 14h49 following a purchase from 23/08/2021

I have been ordering every month for more than 2 years and I am satisfied with the quality/price ratio....And the delivery is usually fast! Except in the case of the delivery man or carrier... Bravo smartlefetime !!!

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Acheteur Vérifié

Published on 06/09/2021 à 17h19 following a purchase from 02/09/2021

Hello, Everything and NICKEL, communication, product price, transport, ALL TOP, A++ seller

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Acheteur vérifié

Published on 06/09/2021 à 00h17 following a purchase from 21/08/2021

Perfect

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Acheteur vérifié

Published on 05/09/2021 à 19h52 following a purchase from 21/08/2021

Very good

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Acheteur vérifié

Published on 04/09/2021 à 12h28 following a purchase from 20/08/2021

NOTHING BUT POSITIVE THINGS...
THANK YOU

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Acheteur Vérifié

Published on 02/09/2021 à 14h38 following a purchase from 29/08/2021

Very good products, fast delivery

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Acheteur Vérifié

Published on 01/09/2021 à 23h54 following a purchase from 01/09/2021

Best quality and great service

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Acheteur vérifié

Published on 01/09/2021 à 20h53 following a purchase from 17/08/2021

Well taken care of on time and the ordered good quality as always highly recommended

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Acheteur Vérifié

Published on 01/09/2021 à 18h03 following a purchase from 31/08/2021

Very good. Fast delivery, would recommend.

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Acheteur vérifié

Published on 01/09/2021 à 16h34 following a purchase from 17/08/2021

Everything is going well. The transport, the products, the prices.

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Acheteur Vérifié

Published on 01/09/2021 à 07h36 following a purchase from 31/08/2021

Very satisfied with the items and very fast delivery

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Acheteur Vérifié

Published on 31/08/2021 à 16h39 following a purchase from 27/08/2021

always at the top. whether it is product level, price, and delivery. DO NOT CHANGE ANYTHING.

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