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A
Rating: 5 out of 5
I did not know but I received my order very quickly. Very serious. From now on I will go through Sen' up as soon as I need it.
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Customer reviews of Senup
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
Summary of reviews
Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 3 out of 5
I had given two reviews on the products I buy from Sen'up a few months apart, and only the first one (very flattering) was published. The second one, referring to the lower quality of one of the products concerned, was never published on your site.
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A
Rating: 5 out of 5
Absolutely correct.
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A
Rating: 5 out of 5
Perfect Order delivered very quickly
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A
Rating: 4 out of 5
Well sometimes the delivery times of 24 hours are not respected as announced
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A
Rating: 5 out of 5
Very fast.
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A
Rating: 5 out of 5
simple and clear
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A
Rating: 5 out of 5
Reliable, serious, fast. I recommend
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A
Rating: 5 out of 5
good transaction and fast delivery
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A
Rating: 4 out of 5
Fast order and delivery only downside 2 times shipping costs paid for a single delivery
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A
Rating: 5 out of 5
NOTHING TO SAY
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A
Rating: 5 out of 5
VERY GOOD QUALITY/PRICE
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A
Rating: 5 out of 5
item delivered quickly
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A
Rating: 5 out of 5
Very serious site!
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A
Rating: 5 out of 5
This is a very good site. Not expensive.
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A
Rating: 4 out of 5
A little long to restock but OK :)
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A
Rating: 5 out of 5
Serious
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A
Rating: 4 out of 5
Excellent
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A
Rating: 5 out of 5
Site where you can find several brands, several references especially in the incontinence department. Easy to use. Mail at each stage of the order and for the delivery. Speed of action.
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A
Rating: 5 out of 5
No problems to report.
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A
Rating: 3 out of 5
The amount of my order n° 18080335 has been deducted twice from my account. If you can't refund me, please send me again what has been charged in addition.
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Response from Senup
Hello, after checking we see that you have indeed made a double payment that we have just refunded. If you have any doubts about the acceptance of a payment, I invite you to consult your order history before making a second payment. I remain at your disposal for any further information. Sincerely, Frédéric Demesmaeker, The Senup team.
A
Rating: 2 out of 5
Wrong delivery
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A
Rating: 5 out of 5
fully satisfied
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A
Rating: 5 out of 5
all good
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A
Rating: 5 out of 5
all okay
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A
Rating: 5 out of 5
Very satisfied Very fast And choice in products
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A
Rating: 4 out of 5
completely coprrect
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A
Rating: 5 out of 5
Well
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A
Rating: 5 out of 5
no claims to make
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A
Rating: 5 out of 5
Reliable
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A
Rating: 5 out of 5
I have been ordering from this site for over 10 years. No problem. Fast delivery time. I recommend it.
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A
Rating: 5 out of 5
I recommend very serious always attentive to our request and really fast.
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A
Rating: 5 out of 5
Very good, serious
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A
Rating: 5 out of 5
Never a problem
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A
Rating: 5 out of 5
I was very pleased with the quality of the product and the quality of the service I received from Sen'up. And in the end, I received my entire order. I will recommend this company for other purchases because it is serious.
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A
Rating: 5 out of 5
I have placed several orders and each time the delivery is made quickly and close to my home. Very good.
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A
Rating: 5 out of 5
Perfect, fast, full of attention, I absolutely recommend!
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A
Rating: 4 out of 5
Easy to use website. Deadlines met. I would do it again.
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A
Rating: 3 out of 5
Packing insufficiently taped, package closed by the carrier and despite that arrived open! can do better ......
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Response from Senup
Hello Mr. Gilbert, I apologize for this inconvenience.
However, we use double fluted cardboard boxes made of kraft material and a very effective adhesive for large packages to avoid this type of problem. Furthermore, we protect the products inside the package as much as possible so that they are not damaged.
Unfortunately, we have to admit that the carriers are not always delicate with the parcels and that it happens that some parcels open during the transport. Fortunately, this happens very rarely. I remain at your disposal for any further information. Sincerely, Frédéric Demesmaeker, The Senup team.
However, we use double fluted cardboard boxes made of kraft material and a very effective adhesive for large packages to avoid this type of problem. Furthermore, we protect the products inside the package as much as possible so that they are not damaged.
Unfortunately, we have to admit that the carriers are not always delicate with the parcels and that it happens that some parcels open during the transport. Fortunately, this happens very rarely. I remain at your disposal for any further information. Sincerely, Frédéric Demesmaeker, The Senup team.
A
Rating: 5 out of 5
very good site. very fast.
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