Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2016
super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2016
Dynamism
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/11/2016
No problem to report, the delivery was made on time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/11/2016
Interesting site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2016
very good fast service perfect order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2016
Nothing to say, very serious site. I order regularly and never any worries.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/11/2016
We should intervene with the two carriers DPD and GLS. The deliverymen do anything, they don't want to bring the parcel to your door under the pretext that your neighborhood is not safe & they have received orders not to go up" and I wonder if I will continue to place you order.
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Response from Senup
Hello Madam, We strive to offer a wide choice of carrier to satisfy our customers.
- DPD delivers in 24 to 48 hours throughout France and offers up to 2 home presentations.
- GLS also delivers in 24 to 48 hours and drops the package in the nearest relay point in case of absence.
- Kiala allows you to receive your package directly in the relay point of your choice.
- Colissimo is also proposed. When a problem arises, such as the neighborhood is not on the map, it is important to communicate this problem as soon as possible so that we can report this information to the headquarters of the carrier. Please believe that we are doing everything possible to satisfy you! Sincerely, Frédéric Demesmaeker, Senup Customer Service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/11/2016
PERFECT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2016
Valid promotion
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2016
Order followed without any bones!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/11/2016
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2016
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2016
Very serious,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2016
Fast shipping, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2016
To be recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2016
very good and very fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/11/2016
Really great. ...on time
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/11/2016
Hello to all, Package received in good condition well packaged and I give the rating 5 stars.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/11/2016
We were well delivered, the delivery man contacted us before the delivery, I found that he was very serious.We thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/11/2016
no problem
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/11/2016
magnificent reception, again a very big thank you to Miss Stefania who knows how to listen to me, answer all my requests and also a very big thank you for his patience with me. Regarding the purchase and delivery what to say more that it is in any point a service of very high quality since on simple request I could have my number of follow-up of parcel and that the delivery arrived really very quickly.
The purchase on the site is really very simple to make and if ever there is a small concern the staff is always listening to us to answer our questions. Finally regarding the products they are really very efficient and perfectly packaged for delivery. This website has just won me as loyal customers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2016
clear and well explained
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2016
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2016
Perfect. Discovered by chance. I found solutions for my husband's incontinence. I found solutions for my husband's incontinence that no specialized establishment could offer me. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2016
Very well done. Clear. Pleasant; Easy to order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/11/2016
I order frequently from this site and have never had any problems.
The order arrives quickly and well packaged.
I recommend this site for its reliability.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2016
10-Oct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2016
package delivered quickly to the usual relay point is well packaged
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/10/2016
Good site but not easy to find it. We searched several times before finding your harness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2016
Perfect - Professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2016
Very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2016
Good and to be recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2016
Very well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2016
order received in time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2016
very fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2016
Good transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2016
very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2016
At the top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2016
Very satisfied, product conforms to our expectations, and at a very interesting price, fast delivery service, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2016
Easy to use website. Products well referenced by categories
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