Customer reviews of Senup

delivery expected within 6 working days, received after 20 working days. No gesture, no explanation other than waiting ...
In short, bad experiences

Site with attractive prices and which answers quickly to the sent messages. On the other hand, the delivery with carrier GLS is really not top. So I chose the delivery in relay point which is a little longer but easier to manage

Good, but be careful with the prices which are the same in big stores, in the E.Leclerc stores for example.

well

Well, despite a slight delay, I was offered solutions ;)

Staff super listening and customer service:TB Products at the best price TB What is wrong are the courier companies that make deliveries: KIALA in particular is below everything: product shipped on 25/7 arrives at the relay point on 29/7 (3rd delivery of the day local saturated: the relay point refuses this delivery): No message to prevent ... We realize that around 4/8, Kiala re-label to send in another relay (while the 1st is open all August) 11-/8 we are announced a return to the seller and 13/8 the package is delivered to the 2nd relay point .... Management of contingencies absolutely zero by KIALA In the meantime Smartlifetime has delivered a second time by DPD (departure on the 11th arrival on the 13th). If I have my order delivered to a relay point, it's precisely to avoid the hassle of the deliveryman who shows up when I'm not there .... It seems that I'm not the only one to complain about the deliverymen: but it's not the fault of the merchant who has moved to find a solution ... A small error on a package of 30 instead of 40, price difference refunded the same day by Smartlifetime.

It's a pity that often at the time of the payment it doesn't work.

ATTENTION TO THE PACKAGING AND THE PROTECTION TO BE GIVEN TO IT

My order was not delivered. After 3 weeks I sent an e-mail to report this problem and they reacted quickly and I received my order within a week.

well

Serious

Very practical and quick response

I am pleased with your service I don't know what else to say

Serious and reliable site. Only small downside concerning the delivery which was a little longer than expected (a good week) because one of the product was not available, I had not paid attention and the delivery date is not indicated when we validate the order. The phone number is also requested to send a text message to the arrival of the package at the relay kiala, the package has arrived, but no text message and a mail but after I recovered my package.if a tracking of the package was available on the site, it would be the top. But I will certainly recommend them despite this.

although having the entry code, the delivery man only put a notice in the mailbox, without using the intercom, while the recipient was there!

easy to order

No problem;

Hello, Be careful with the overpacking which this time was a bit tight!

No communication of arrival of packages (sms?) Sloppy closing of boxes, scotch tape not adhering, poor security ... It was better 3 months ago! Only the prices remain competitive!

easy order, very fast and discreet delivery.

well received, thank you!

order split and delivered one month later

well

delivery time a little long

Fast delivery. Overall, a bit expensive.

Well received, good follow-up

neat package,fast shipping,thank you!

I recommend your very professional site to everyone. I appreciate the speed of delivery. One remark however: unlike the previous delivery person who was very pleasant and helpful, the one who took care of the last delivery did not have the same profile at all. Sincerely

the site is good, but a little disappointed with the product.

Well

Poorly designed for the elderly

Very good

a little slow for delivery

No sms sent in case of out of stock and when the package arrives at Kiria...Too bad because good quality and correct price.

Well

Poorly designed for the intended audience

satisfied

ordered on 29/06 received on 15/07...16 days It's a long time for a shipment under 24 h... The delivery man didn't want to deliver to our house my son had to go down to the bottom of our street to get the packages...

thank you to review for a little more scotch not badly opened in transport

satisfied. G.M.