Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 026 published reviews
5 6 706 84% 4 971 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
I have had no problems except for the delivery which took too long, thank you very much senup
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2021
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2021
Fast and discreet delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
Confirms to what was ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Large choice of quality protections. The possibility to buy by unit is a plus.
Order delivered quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
Package packed with care and conforms to the order. Price: the cheapest I have found for the same item. Free shipping for orders over a certain amount.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
Everything is perfect, very good product and very fast shipping I recommend this company Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
I have been ordering adult protection for a long time, perfect products, top reactivity, fast delivery. very serious seller, do not hesitate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
Very good site serious fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2021
Practical and easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
I love this site, very reliable, correct.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2021
A little expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2021
Very easy to use, quick search, the site is very well detailed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2021
Quality and speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2021
I have always been served on time with cheaper and excellent material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2021
Fast delivery, good price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2021
Purchase without problem and fast delivery...satisfied...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
For my first order at Sen'up, I am very satisfied with their service, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2021
correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2021
Super ras thank you for the excellent service.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/02/2021
Waited for my order to be delivered for over 10 days. A second order was re-shipped this time delivered in 48 hours. It was the fault of the warehouse in France but still annoying in the planning. Very understanding and friendly in Belgium. Toll free number not possible to get from France. Would like to have the explanation.
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Response from Senup
Hello Sir, It seems that there was a problem with your package and that's why we sent a second time your order before receiving the return of the first package. We apologize for this inconvenience. However, our toll-free number 00800 1995 1995 is working properly. We remain at your disposal for any further information. Sincerely, Frédéric, Smartlifetime Customer Service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
in accordance with my request and the information given
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
my husband is very satisfied with the orders from you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
o . k .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
Everything is perfect, very good product at the best price and very fast shipping. Thank you I recommend this company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
Very good, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2021
Tip Top for order preparation and delivery times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Very good they are at the top ... fast delivery if you are mistaken the telecommunicators are super pleasant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2021
Very good, listening to the customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Fast delivery and in compliance with the current rules related to covid. Very well packaged products. Correct prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2021
very good, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Perfect, I don't have to run to the stores anymore to find the best price proposals. I am particularly satisfied with your quality service, which saves me a lot of time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
Clear site, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2021
TB ; )
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
Fast and compliant.
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