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A
Rating: 3 out of 5
I placed my order on 03/01 and it was delivered on 11/01. It usually goes much faster. I was obliged to buy the products elsewhere, while waiting for my delivery.
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Customer reviews of Senup
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 026 published reviews
Summary of reviews
Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 3 out of 5
order conforms and fast. However, it is impossible to validate the discount code SLTFIRST for the first order to benefit from -5%.
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A
Rating: 5 out of 5
Very fast delivery.
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A
Rating: 5 out of 5
Good quality product and good service I highly recommend this sales site
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A
Rating: 5 out of 5
I am very satisfied with the processing of my order and the fast delivery.
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A
Rating: 5 out of 5
Always compliant products and fast delivery
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A
Rating: 2 out of 5
Very poorly packed package arrived open
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Response from Senup
Hello, We understand your dissatisfaction and apologize for this inconvenience beyond our control. However, this notice invites you to judge the totality of your experience on our site during your order and not only on one of the aspects of the ordering process. We are therefore sorry that we did not receive your notice concerning the navigation on the site, the taking of the order, the possible contacts with our customer service or the delivery time.
Sincerely, The Senup team
Sincerely, The Senup team
A
Rating: 5 out of 5
Very satisfied. fast delivery, excellent value for money, recommend with confidence.
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A
Rating: 5 out of 5
fast delivery, no worries
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A
Rating: 5 out of 5
Top! I always order and even recommend it to professionals.
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A
Rating: 5 out of 5
easy to use, especially to recommend the same product
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A
Rating: 3 out of 5
Too bad there is no loyalty program for the protections.
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Response from Senup
Hello, As mentioned on our Senup website, we offer a loyalty program to all our customers. Each purchase earns you a certain amount of loyalty points that you can then convert into coupons. These vouchers can then be applied directly in your shopping cart when you place your order. Sincerely, The Senup team
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Perfect and fast delivery.
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A
Rating: 5 out of 5
Speed of delivery
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A
Rating: 5 out of 5
No problem with my purchase and the follow-up from your services.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
very good supplier, very fast
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A
Rating: 5 out of 5
product quality, packaging and delivery at the top. Thank you
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A
Rating: 5 out of 5
Very fast delivery. To be recommended.
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A
Rating: 5 out of 5
Hello, the order was delivered as planned. It is easy to follow the delivery. Everything is fine. Thank you
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Excellent logistics, excellent customer service, and a top-notch UPS delivery service, despite the health crisis.
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A
Rating: 5 out of 5
Serious house Go there with your eyes closed Thank you
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A
Rating: 5 out of 5
Top as always
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Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Quality and speed
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A
Rating: 5 out of 5
Good product
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A
Rating: 5 out of 5
Still TB! Easy to find your previous order. Fast delivery. Perfect!
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A
Rating: 5 out of 5
fast delivery. quality products. u's customer service is top notch, i recommend
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A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
impeccable
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A
Rating: 5 out of 5
after having placed several orders I would have liked a gift or a discount because there will be more orders to come, otherwise I am very satisfied with your products thank you
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A
Rating: 5 out of 5
Helpful and super responsive thank you to them
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A
Rating: 5 out of 5
Ships within the day, with impeccable UPS service to France/Corsica
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A
Rating: 5 out of 5
Fast and discreet delivery.
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A
Rating: 5 out of 5
Always the same: very fast delivery, impeccable service, competitive prices.
When will we get a loyalty card?
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When will we get a loyalty card?
A
Rating: 5 out of 5
Liever ook gebruik van de nederlandse taal
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A
Rating: 5 out of 5
good performance. navigation of the site could be simplified in some circumstances.
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