Customer reviews of Senup

9,5 /10

Based on 8 026 published reviews

5 6 706 84% 4 971 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 21/06/2020 à 18h41 following a purchase from 27/05/2020

I am satisfied with the products purchased but the delivery time was very long

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Acheteur Vérifié

Published on 21/06/2020 à 17h16 following a purchase from 01/06/2020

Easy ordering process and top delivery!

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Acheteur Vérifié

Published on 21/06/2020 à 16h33 following a purchase from 25/05/2020

Interesting site. Correct delivery time. To be recommended.

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Acheteur Vérifié

Published on 21/06/2020 à 15h06 following a purchase from 31/05/2020

very good service careful te impeccable I recommend

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Acheteur Vérifié

Published on 21/06/2020 à 13h38 following a purchase from 06/06/2020

Delivery a little longer than usual but still good

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Acheteur Vérifié

Published on 21/06/2020 à 13h14 following a purchase from 27/05/2020

Very good!

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Acheteur Vérifié

Published on 21/06/2020 à 05h29 following a purchase from 25/05/2020

fast and serious

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Acheteur Vérifié

Published on 20/06/2020 à 22h08 following a purchase from 23/05/2020

satisfactory product

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Acheteur Vérifié

Published on 20/06/2020 à 17h52 following a purchase from 05/06/2020

The navigation on the site is rather difficult because it is not easy to find your way around the use of the products. There should be an explanation on a specific page specifying the difference between mobile diaper, anatomical protection, anatomical layer .... It would also be necessary to specify the dimensions of the product which are not specified.
The arrival of the products is random, the delays are sometimes very long due to stock shortages and there is no warning. You have to call to solve these problems. So you have to be available to do it. The interlocutors are charming, but the problem remains the same for us users. The follow-up is rather random, it seems that emails warn but not always. Maybe a handling error.... Apart from this fact no errors in the ordered products. So positive and negative.

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Acheteur Vérifié

Published on 20/06/2020 à 17h37 following a purchase from 24/05/2020

Very readable site.

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Acheteur Vérifié

Published on 20/06/2020 à 16h38 following a purchase from 11/05/2020

very professional thank you

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Acheteur Vérifié

Published on 20/06/2020 à 15h27 following a purchase from 05/06/2020

Fast and in accordance with my expectations

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Acheteur Vérifié

Published on 20/06/2020 à 14h25 following a purchase from 24/05/2020

Very good

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Acheteur Vérifié

Published on 20/06/2020 à 12h31 following a purchase from 23/05/2020

I RECOMMEND

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Acheteur Vérifié

Published on 19/06/2020 à 22h04 following a purchase from 04/06/2020

Nothing to say! Top

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Acheteur Vérifié

Published on 19/06/2020 à 00h50 following a purchase from 03/06/2020

very fast delivery and excellent products

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Acheteur Vérifié

Published on 17/06/2020 à 12h59 following a purchase from 17/05/2020

a part is broken (big screw), we called your service who told us that they were sending the part back ....... We never received it.

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Acheteur Vérifié

Published on 17/06/2020 à 12h57 following a purchase from 18/05/2020

very good

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Acheteur Vérifié

Published on 17/06/2020 à 12h56 following a purchase from 17/05/2020

very good

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Acheteur Vérifié

Published on 17/06/2020 à 12h55 following a purchase from 14/05/2020

thank you

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Acheteur Vérifié

Published on 17/06/2020 à 12h54 following a purchase from 17/05/2020

Thank you

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Acheteur Vérifié

Published on 16/06/2020 à 10h23 following a purchase from 18/05/2020

excellent

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Acheteur Vérifié

Published on 16/06/2020 à 08h30 following a purchase from 18/05/2020

fast and compliant delivery

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Acheteur Vérifié

Published on 16/06/2020 à 07h41 following a purchase from 20/05/2020

overall assessment

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Acheteur Vérifié

Published on 15/06/2020 à 22h21 following a purchase from 18/05/2020

Very happy with the serious and fast service.

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Acheteur Vérifié

Published on 15/06/2020 à 20h41 following a purchase from 14/05/2020

Everything is perfect, delivery and products

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Acheteur Vérifié

Published on 15/06/2020 à 20h27 following a purchase from 16/05/2020

Delivered on time despite problems with the Corona virus.

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Acheteur Vérifié

Published on 15/06/2020 à 18h53 following a purchase from 14/05/2020

perfect

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Acheteur Vérifié

Published on 15/06/2020 à 18h52 following a purchase from 20/05/2020

very good transaction. to recommend. Very fast service

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Acheteur Vérifié

Published on 15/06/2020 à 18h41 following a purchase from 18/05/2020

impec.

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Acheteur Vérifié

Published on 15/06/2020 à 17h30 following a purchase from 18/05/2020

Easy to use

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Acheteur Vérifié

Published on 15/06/2020 à 16h37 following a purchase from 14/05/2020

very satisfied

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Acheteur Vérifié

Published on 15/06/2020 à 15h49 following a purchase from 13/05/2020

Very satisfied

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Acheteur Vérifié

Published on 15/06/2020 à 15h43 following a purchase from 17/05/2020

Clear site

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Acheteur Vérifié

Published on 15/06/2020 à 15h37 following a purchase from 30/05/2020

very good site ease of navigation good description of items fast delivery competitive price what to say more Bravo.

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Acheteur Vérifié

Published on 15/06/2020 à 14h31 following a purchase from 17/05/2020

Very good, fast and careful delivery, to be recommended

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Acheteur Vérifié

Published on 15/06/2020 à 13h57 following a purchase from 30/05/2020

Nothing to report.

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Acheteur Vérifié

Published on 15/06/2020 à 13h28 following a purchase from 31/05/2020

Everything is perfect

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Acheteur Vérifié

Published on 15/06/2020 à 13h20 following a purchase from 14/05/2020

Fast delivery, very good packaging, product meets my expectations

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Acheteur Vérifié

Published on 15/06/2020 à 13h15 following a purchase from 18/05/2020

Product conforms to its description - Packaging and delivery time at the top

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