Customer reviews of Senup

9,5 /10

Based on 8 026 published reviews

5 6 706 84% 4 971 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 31/01/2018 à 14h01 following a purchase from 28/12/2017

Everything is perfect, speed of delivery, price of products.

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Acheteur Vérifié

Published on 31/01/2018 à 12h57 following a purchase from 29/12/2017

Very satisfied customer service impeccable fast delivery followed by order ditto I recommend very serious .

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Acheteur Vérifié

Published on 31/01/2018 à 12h49 following a purchase from 02/01/2018

very good. nothing to say

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Acheteur Vérifié

Published on 31/01/2018 à 11h02 following a purchase from 08/12/2017

Very light cardboard packaging, can Scotch finally cardboard half open, review your packages !!!!!

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Acheteur Vérifié

Published on 31/01/2018 à 10h27 following a purchase from 23/12/2017

very good

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Acheteur Vérifié

Published on 31/01/2018 à 09h55 following a purchase from 30/11/2017

very good

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Acheteur Vérifié

Published on 31/01/2018 à 07h52 following a purchase from 07/12/2017

I am happy with the service in every respect

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Acheteur Vérifié

Published on 31/01/2018 à 07h37 following a purchase from 09/12/2017

Easy to use

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Acheteur Vérifié

Published on 31/01/2018 à 07h07 following a purchase from 15/01/2018

Responsive team, very good communication, fast delivery

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Acheteur Vérifié

Published on 31/01/2018 à 07h00 following a purchase from 19/12/2017

super absorbent diapers lack the plastic version

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Acheteur Vérifié

Published on 31/01/2018 à 06h00 following a purchase from 11/12/2017

Speed and efficiency.

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Acheteur Vérifié

Published on 31/01/2018 à 05h11 following a purchase from 11/12/2017

excellent

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Acheteur Vérifié

Published on 31/01/2018 à 04h54 following a purchase from 16/12/2017

always satisfied with the product, the packaging, the delivery

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Acheteur Vérifié

Published on 30/01/2018 à 21h37 following a purchase from 06/12/2017

PERFECT VERY FAST DELIVERY

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Acheteur Vérifié

Published on 30/01/2018 à 21h02 following a purchase from 21/12/2017

Fast, serious. Packaging.... to be reviewed.

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Acheteur Vérifié

Published on 30/01/2018 à 20h44 following a purchase from 11/01/2018

Very serious and listening to his customers, thank you!

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Acheteur Vérifié

Published on 30/01/2018 à 20h18 following a purchase from 04/12/2017

everything was perfect; careful and fast shipping

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Acheteur Vérifié

Published on 30/01/2018 à 19h59 following a purchase from 06/12/2017

A little difficult to find the selected product.

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Acheteur Vérifié

Published on 30/01/2018 à 19h28 following a purchase from 21/12/2017

Impeccable

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Acheteur Vérifié

Published on 30/01/2018 à 19h23 following a purchase from 14/12/2017

Perfect

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Acheteur Vérifié

Published on 30/01/2018 à 19h05 following a purchase from 01/12/2017

Nothing to say !!!

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Acheteur Vérifié

Published on 30/01/2018 à 19h01 following a purchase from 19/12/2017

Very satisfied

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Acheteur Vérifié

Published on 30/01/2018 à 18h43 following a purchase from 16/12/2017

Service war sehr gut, empfehlenswert

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Acheteur Vérifié

Published on 30/01/2018 à 18h31 following a purchase from 07/12/2017

Very good.

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Acheteur Vérifié

Published on 28/01/2018 à 14h53 following a purchase from 13/01/2018

Everything was ok.

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Acheteur Vérifié

Published on 28/01/2018 à 09h39 following a purchase from 11/01/2018

Great site, good layers

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Acheteur Vérifié

Published on 25/01/2018 à 22h01 following a purchase from 10/01/2018

Very good

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Acheteur Vérifié

Published on 25/01/2018 à 05h51 following a purchase from 09/01/2018

Very good service and delivery time respected

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Acheteur Vérifié

Published on 22/01/2018 à 20h32 following a purchase from 07/01/2018

excellent quality and fast

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Acheteur Vérifié

Published on 22/01/2018 à 12h24 following a purchase from 07/01/2018

ALWAYS PERFECT.

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Acheteur Vérifié

Published on 21/01/2018 à 11h19 following a purchase from 02/01/2018

fantastic

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Acheteur Vérifié

Published on 19/01/2018 à 17h06 following a purchase from 03/01/2018

reliable site, punctual and efficient

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Acheteur Vérifié

Published on 16/01/2018 à 07h04 following a purchase from 31/12/2017

Satisfied with all the services.

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Acheteur Vérifié

Published on 15/01/2018 à 19h43 following a purchase from 31/12/2017

Perfect in all areas

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Acheteur Vérifié

Published on 14/01/2018 à 12h01 following a purchase from 29/12/2017

fast and discreet delivery

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Acheteur Vérifié

Published on 12/01/2018 à 14h18 following a purchase from 28/12/2017

Don't change anything about something that works very well.

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Acheteur Vérifié

Published on 11/01/2018 à 23h13 following a purchase from 26/12/2017

serious and efficient

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Acheteur Vérifié

Published on 11/01/2018 à 19h44 following a purchase from 27/12/2017

Article ordered not in stock, but not notified on the site. In addition to waiting for the order, they don't even warn you by email of the out of stock. When you order this kind of article, it's rather urgent, isn't it?

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Response from Senup Published on 12/01/2018

Hello Mrs Gros, When the product is in stock, it is indicated in green in the product sheet "x products in stock". When the product is out of stock, it is indicated in orange (more visible) "Out of stock - Shipment within 7 days max." However, it is possible that this 7 day period has been exceeded due to a stock shortage at the manufacturer. I apologize for this exceptional inconvenience. We try to keep the delivery time as realistic as possible. We proceeded to the refund of your order as requested. For information, the product is again available and can be delivered in 24 to 48 hours: https://www.smartlifetime.com/id-light-maxi-carton-de-120-protections-anatomiques.html. We remain at your disposal for any further information. Sincerely, Frédéric from the Smartlifetime team.

Acheteur Vérifié

Published on 04/01/2018 à 13h01 following a purchase from 18/12/2017

Delivery announced under 6 working days, received before. On the other hand no mail of follow-up colissimo!

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Acheteur Vérifié

Published on 04/01/2018 à 12h28 following a purchase from 20/12/2017

Always so satisfied. I recommend this serious site

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