Customer reviews of Senup

9,5 /10

Based on 7 978 published reviews

5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 2, 4 and 5 stars

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Acheteur vérifié

Published on 01/01/2017 à 03h19 following a purchase from 16/12/2016

Very contactable and friendly team, not to mention the know-how. BRAVO Smart

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Acheteur Vérifié

Published on 31/12/2016 à 09h51 following a purchase from 15/12/2016

Very good for the discretion of the package the time, order placed on a Thursday evening and received the following Wednesday end of day

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Acheteur Vérifié

Published on 30/12/2016 à 19h35 following a purchase from 12/12/2016

very good

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Acheteur Vérifié

Published on 30/12/2016 à 18h34 following a purchase from 05/12/2016

product conforms; fast delivery. Quality to be seen in use

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Acheteur Vérifié

Published on 30/12/2016 à 17h32 following a purchase from 08/12/2016

Fast shipping

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Acheteur Vérifié

Published on 30/12/2016 à 03h16 following a purchase from 05/12/2016

The Sen'up service and the products are very good. However, the delivery service by DPD was catastrophic! The driver did not deliver on time. On the date scheduled for delivery, he supposedly did not find us, even though we live on a major thoroughfare and we regularly receive deliveries from other companies. The next day and the day after that, we didn't see him either (he had too many deliveries to make, he told us later!) I had to contact the DPD center every day and send them an email to make an appointment. As a result, the delivery was urgent and I had to buy the products elsewhere. Perhaps, by the way, we should continue to buy elsewhere than at Sen'up, if next time you send us again this transport company. What do you think? Sincerely Roland TALBOT

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Response from Senup Published on 30/12/2016

Hello Mr. Talbot, We are very surprised to read your review. We offer a wide choice of carriers, each offering different services: DPD: Up to 3 home deliveries. In case of absence, an appointment can be made. GLS: Home delivery. In case of absence, the parcel is delivered in a point relay. Colissimo : Home delivery by the post office. In case of absence, the parcel is delivered in your post office. Kiala : Delivery in the point relay of your choice. For the delivery at home, DPD remains the most effective service and the most appreciated by our customers.
We regret the inconvenience you have experienced and will immediately inform DPD. Customer satisfaction is our top priority. I remain at your disposal for any further information. Sincerely, Frédéric Demesmaeker, Customer Service Senup.

Acheteur vérifié

Published on 29/12/2016 à 20h43 following a purchase from 12/12/2016

very correct and serious - products neatly packaged as they should be -

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Acheteur Vérifié

Published on 29/12/2016 à 20h27 following a purchase from 17/12/2016

very good

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Acheteur Vérifié

Published on 29/12/2016 à 18h51 following a purchase from 20/12/2016

With Sen'Up, I have nothing to complain about

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Acheteur Vérifié

Published on 29/12/2016 à 18h09 following a purchase from 17/12/2016

speed, efficiency, compliant product and excellent packaging

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Acheteur Vérifié

Published on 29/12/2016 à 15h39 following a purchase from 06/12/2016

Excellent products, good value for money, information on order tracking and delivery

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Acheteur Vérifié

Published on 29/12/2016 à 15h39 following a purchase from 07/12/2016

nothing to complain about; very fast delivery

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Acheteur Vérifié

Published on 29/12/2016 à 15h17 following a purchase from 06/12/2016

very good site and good telephone reception

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Acheteur Vérifié

Published on 29/12/2016 à 15h12 following a purchase from 13/12/2016

very easy to use - very short time between order and delivery

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Acheteur Vérifié

Published on 29/12/2016 à 14h59 following a purchase from 15/12/2016

very serious site to recommend

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Acheteur Vérifié

Published on 29/12/2016 à 14h40 following a purchase from 10/12/2016

perfect

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Acheteur Vérifié

Published on 29/12/2016 à 14h38 following a purchase from 02/12/2016

serious and active

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Acheteur Vérifié

Published on 29/12/2016 à 14h25 following a purchase from 19/12/2016

well

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Acheteur Vérifié

Published on 29/12/2016 à 14h18 following a purchase from 12/12/2016

Very good site and not too expensive

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Acheteur Vérifié

Published on 29/12/2016 à 13h51 following a purchase from 14/12/2016

Speed Reasonable prices

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Acheteur vérifié

Published on 29/12/2016 à 12h55 following a purchase from 12/12/2016

fast delivery, good service

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Acheteur vérifié

Published on 29/12/2016 à 10h58 following a purchase from 08/12/2016

compliant order

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Acheteur vérifié

Published on 28/12/2016 à 20h28 following a purchase from 12/12/2016

Excellent site and great products at low prices.
Minimal shipping costs and fast and careful shipping.
The best part: the competent team, attentive, friendly and available.
Did I say excellent? I meant PERFECT?

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Acheteur vérifié

Published on 26/12/2016 à 06h42 following a purchase from 09/12/2016

Delivered on time, quality product

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Acheteur vérifié

Published on 25/12/2016 à 18h57 following a purchase from 10/12/2016

Very good service.

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Acheteur vérifié

Published on 23/12/2016 à 21h24 following a purchase from 08/12/2016

Very good delivery always very fast.

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Acheteur vérifié

Published on 23/12/2016 à 01h49 following a purchase from 07/12/2016

excellent products and contact and very fast shipping

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Acheteur vérifié

Published on 22/12/2016 à 18h58 following a purchase from 07/12/2016

It is always as usual fast shipping, discreet, communication with the SAV always listening, easy payment, I recommend this site for its great seriousness. for my part I would be ready to enter the capital really great

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Acheteur vérifié

Published on 22/12/2016 à 18h20 following a purchase from 21/11/2016

I was well served. Thank you.

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Acheteur Vérifié

Published on 21/12/2016 à 18h43 following a purchase from 15/11/2016

Site without any problem. Very satisfied with the services. Fast and efficient service.

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Acheteur vérifié

Published on 21/12/2016 à 10h17 following a purchase from 05/12/2016

Well packaged, fast delivery

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Acheteur vérifié

Published on 20/12/2016 à 17h43 following a purchase from 05/12/2016

Fast delivery

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Acheteur Vérifié

Published on 20/12/2016 à 14h29 following a purchase from 12/12/2016

Fast, good communication, recommend

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Acheteur vérifié

Published on 19/12/2016 à 21h34 following a purchase from 04/12/2016

All good ....

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Acheteur vérifié

Published on 19/12/2016 à 18h15 following a purchase from 04/12/2016

I am very satisfied with your site, I will recommend it on occasion and shipping is very fast Thank you J.Joyau

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Response from Senup Published on 19/12/2016

We are happy to satisfy you! :-)

Acheteur Vérifié

Published on 17/12/2016 à 21h28 following a purchase from 24/11/2016

5 out of 5

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Acheteur vérifié

Published on 17/12/2016 à 17h00 following a purchase from 02/12/2016

Good product I recommend it

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Acheteur Vérifié

Published on 16/12/2016 à 10h48 following a purchase from 01/12/2016

Very fast, very professional and efficient customer contact

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Acheteur Vérifié

Published on 15/12/2016 à 09h23 following a purchase from 26/11/2016

Easy to navigate site. The choice is very diversified. Fast delivery and very well protected

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Acheteur Vérifié

Published on 14/12/2016 à 23h05 following a purchase from 24/11/2016

Very good site, reliable, responsive to customer needs, fast delivery and in excellent condition.

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