Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 2, 4 and 5 stars

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C
Claudy B.
Rating: 5 out of 5
following a purchase from 17/02/2022
Very good, impeccable service, do not change anything.
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Xavier D.
Rating: 5 out of 5
following a purchase from 16/02/2022
Speed, reliability Small downside: too much cardboard in the packaging
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Sébastien B.
Rating: 4 out of 5
following a purchase from 02/02/2022
Everything went well.
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Giuseppa C.
Rating: 5 out of 5
following a purchase from 16/02/2022
I have been a customer for over a year and I am always satisfied with the service and the products.
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Alexandre L.
Rating: 5 out of 5
following a purchase from 01/02/2022
You are impeccable on this site. The delivery could be improved a little if they arrived at the requested times because, as we are talking about elderly people, any delivery requires a careful organization. ( presence of a third party )
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prevost M.
Rating: 5 out of 5
following a purchase from 07/02/2022
very satisfied, product conforms, very fast shipping I recommend
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Jean-Luc C.
Rating: 5 out of 5
following a purchase from 27/01/2022
Trustworthy site and fast delivery. A little problem with our order: on the Nateen combi super ultra diapers, the scratchs tear off because they are too close to the edge. On the other hand, they hold very well on the part to be joined. Maybe it's the user's fault or maybe it's a standard defect. We will see later. Otherwise we recommend this site. Thank you
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Jean-Luc L.
Rating: 5 out of 5
following a purchase from 15/02/2022
No worries
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Agnes B.
Rating: 5 out of 5
following a purchase from 14/02/2022
Very nice but would also be cool to see the prices lowered!
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Olivier D.
Rating: 5 out of 5
following a purchase from 30/01/2022
Customer for 2 years. Delivery always fast and in accordance with my orders.
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Marie Claire G.
Rating: 5 out of 5
following a purchase from 14/02/2022
everything is pikko bello nothing to complain about and your staff are very friendly. to recommend
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Marie-Laurence D.
Rating: 5 out of 5
following a purchase from 30/01/2022
I am now in the habit of ordering regularly and I am always so satisfied with the product and the delivery.
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Jean S.
Rating: 5 out of 5
following a purchase from 12/02/2022
Serious site. Interesting prices
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dominique P.
Rating: 5 out of 5
following a purchase from 11/02/2022
I'm very pleased with the service and the quality of the product. I'm sure I'll be able to use it again in the future.
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Mariuccia R.
Rating: 5 out of 5
following a purchase from 28/01/2022
Very professional.
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NASSERA C.
Rating: 5 out of 5
following a purchase from 27/01/2022
Very good
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Sébastien B.
Rating: 4 out of 5
following a purchase from 02/01/2022
No problemo avec mes commandes et livraisons.
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Josette B.
Rating: 5 out of 5
following a purchase from 26/01/2022
As usual, everything is perfect whether it is the quality of the product, the speed of delivery and the friendliness of the deliveryman
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Lorenzo F.
Rating: 4 out of 5
following a purchase from 25/01/2022
Good and fast for the order
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Zahra Z.
Rating: 5 out of 5
following a purchase from 08/02/2022
I have been ordering from senup for 2 years now and I am very satisfied with the after sales service. Bravo
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Patrick S.
Rating: 5 out of 5
following a purchase from 08/02/2022
Great reception, timely delivery. Everything is perfect. Thank you
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Albert L.
Rating: 5 out of 5
following a purchase from 08/02/2022
I have been a customer for several months already.......and the service is always impeccable....This is also why I returned to their site....without forgetting the quality of their products...
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Richard M.
Rating: 5 out of 5
following a purchase from 20/01/2022
Nothing to complain about - deadlines respected - delivery ok - recommend
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Odette B.
Rating: 2 out of 5
following a purchase from 20/01/2022
Ordered on January 20, 2022. Still not delivered on February 7th. Several changes in the place of delivery, finally resulting in a return to sender and a request for a refund.
Unfortunately this is not the first time that there are problems with UPS. I will not order from you again
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joelle Y.
Rating: 5 out of 5
following a purchase from 21/01/2022
I appreciated that my order arrived very quickly
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JEAN-PAUL J.
Rating: 5 out of 5
following a purchase from 04/02/2022
very good
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NICOLE F.
Rating: 5 out of 5
following a purchase from 18/01/2022
No quick problems
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Agnès R.
Rating: 5 out of 5
following a purchase from 03/02/2022
Very fast shipping, the same day of the order by internet Very satisfied
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Agnes D.
Rating: 5 out of 5
following a purchase from 18/01/2022
always satisfied after several orders nothing to say
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Patricia D.
Rating: 5 out of 5
following a purchase from 02/02/2022
Top service....
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annie V.
Rating: 5 out of 5
following a purchase from 17/01/2022
Everything is ok nothing to say everything is perfect
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Jacqueline P.
Rating: 5 out of 5
following a purchase from 31/01/2022
Ordered on Monday 9:00 am and delivered on Tuesday 10:30 am !!!! Very fast service and always correct. Bravo
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Lysianne D.
Rating: 5 out of 5
following a purchase from 31/01/2022
great service
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Marie Josèphe C.
Rating: 5 out of 5
following a purchase from 16/01/2022
Nothing to complain about either the quality of the products or the speed of delivery. Just that it would be nice to have a coupon from time to time
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Stefano F.
Rating: 5 out of 5
following a purchase from 15/01/2022
order received and processed quickly
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MARC B.
Rating: 5 out of 5
following a purchase from 28/01/2022
VERY GOOD
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Roger P.
Rating: 2 out of 5
following a purchase from 14/01/2022
Sent in a too thin cardboard box, arrived stale, fortunately no damage on the panties
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Response from Senup
Hello, there was only the cover box, the 2 original boxes were not there, the 8 packs of panties were loose.
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Roger P.
Rating: 2 out of 5
following a purchase from 14/01/2022
Sent in a too thin cardboard box, arrived stale, fortunately no damage on the panties
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Response from Senup
Hello, This is a cover cardboard which is mainly used for discretion and to keep the two original cardboards together. The original boxes have a good thickness and solidity, the packing boxes are less so. We apologize for the inconvenience caused. Our packing system will change in a few months to be more efficient. Sincerely, The Smartlifetime team.
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Jean-Marie F.
Rating: 4 out of 5
following a purchase from 14/01/2022
difficulty connecting to the payment application
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Philippe T.
Rating: 5 out of 5
following a purchase from 11/01/2022
Perfect
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