Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2021
Very good, impeccable service and fast reception.
I recommend it!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2021
I am happy with my order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Company to recommend. But for France do not choose the carrier DPD: no sense of service and do not care about the delivery. Otherwise order compliant and at least an efficient customer service. We would like this kind of service in France. I highly recommend.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/05/2021
Everything is in order and delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2021
The item was missing for a few days, but came back in stock quickly, but the shipping costs are huge, almost as expensive as the item, which makes me look elsewhere.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2021
Nothing to complain about very good service!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
Very good and fast thank you
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/06/2021
It was clearer before...
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Response from Senup
Hello, Thank you for your feedback and we are sorry that you do not like the new interface of our site. The latter has been studied to facilitate the task of our customers: all the references are now grouped by size and by packaging allowing you to find in one click what you are looking for. For the rest, nothing changes, all the features specific to our old site continue to be offered. If you need help, as you did with your last order, don't hesitate to contact us by e-mail or by phone. We will be happy to help you. Sincerely, The Senup team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2021
I found myself very well. Efficiency and timeliness in responses and delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2021
site already used several times, very correct prices, free delivery by making a larger order but it's material that will be used so we might as well take advantage of it and we are quiet for several weeks, ultra fast delivery without any bad surprise.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2021
very good even if they have increased the prices. Sometimes the delivery takes longer than expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
fast delivery at the relay point without order error for a correct price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2021
Tutto perfetto, vi ringrazio tanto!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
Perfect, the site is very accessible, the order is fast, I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
I've been a customer of yours for several months now and I'm very happy with the fast deliveries
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/05/2021
It's a shame I can't find an INVOICE with the delivery just a purchase order. I have already reported this but apparently it has no effect. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
R a s
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Nothing to say excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2021
Perfect customer service. Very happy.
Excellent delivery 10/10 Product search, very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2021
Impeccable, careful and attentive service, fast. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2021
Very good. Attentive, serious and friendly staff. I recommend it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/05/2021
Very happy to have ordered from smartlifetime. Super nice on the phone and very fast. Package received the next day. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
Always very satisfied with my orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
1st time and surely not the last. Fast and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
I will just receive my order.
I can already say that the reception and the help are of great qualities. I am waiting for my order .... Thank you again to you Mrs. Sabrina for your service and online help.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/05/2021
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/05/2021
excellent service fast and satisfactory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2021
The order was delivered quickly and the products met my expectations perfectly. Hyper absorbent but easily bearable pads, which is rare for such absorbent pads, I ordered some and would recommend them again.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/05/2021
it misses a star, the article is cheaper at other sellers
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/05/2021
ras.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2021
I ordered by phone. It is very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/05/2021
Very good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/05/2021
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2021
Good! but long delivery times
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/05/2021
Good value for money, attractive site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
impeccable, do not change anything.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/05/2021
Efficient and fast!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
Excellent, nothing to say.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/05/2021
Nickel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
Speed and discretion very good
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