Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2021
GREAT PRICES AND CUSTOMER SERVICE, ORDER WITH YOUR EYES CLOSED
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
excellent value for money, excellent delivery service, recommend without restriction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2021
All OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
Very interesting price and very fast shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2021
The products chosen are what we were looking for, the quality/price ratio is excellent and another strong point is the fast delivery. We recommend this serious site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
Perfect, and especially fast response to information. Those who use diapers are not young for internet.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2021
Everything is perfect: selection, order processing, delivery. A very good service from A to Z. I highly recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2021
Speed of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
Still easy to order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
Well structured, intuitive.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/06/2021
competitive price and a very fast delivery, for that I put 5 stars
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/07/2021
Waiting for delivery
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Response from Senup
Hello, We have taken good note of your evaluation.
Please note that your order has not yet been shipped because you have chosen a product that is clearly indicated as being on backorder. All products that are out of stock are accompanied by an indication of the restocking time.
Sincerely, The Senup team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/06/2021
Very good service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/06/2021
Ordered received quickly, as usual.
Nothing to complain about.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/06/2021
Chosen site because of the unbeatable price. Very good. Only one thing to improve in relation to the choice of relay point. We are asked to note the address of the relay point and then another place appears only after payment. Otherwise the delivery is very fast, possibility of tracking the package. I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/06/2021
Fast and accurate service. Good prices.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/07/2021
Not as clear as before. And I add that there are regularly during my orders items that are waiting to be restocked. This postpones the delivery.
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Response from Senup
Hello Sir, Our website has been redesigned to simplify the shopping experience for our customers. All our products have been grouped by size and packaging. With one click, you have access to all available sizes and packaging for the same product. We have also expanded the choice of payment methods. For the rest, nothing has changed. In case of any problem or hesitation, we always invite our customers to contact us. Indeed, we can be reached very easily either by e-mail, by phone (free number) or even via the online chat.
Some products are indeed sold out of stock but this is always clearly indicated on the product sheet to avoid unpleasant surprises for our customers. The Senup team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2021
Everything was perfect as usual
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2021
the site and the taking of order very well unfortunately it is the conveyor which spoils the note: parcels more or less eventrés and if there are two parcels one has right to two deliveries to one or two days of interval
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2021
Always at the top level of quality!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/06/2021
Satisfied with the product. Correct delivery time
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/06/2021
fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Fast TB compliant
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Everything is clear on the site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/07/2021
recurring and uncorrected problem on loyalty points i have to do this every month
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Everything is perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
This site is to be remembered. It is very interesting. Ordering on the internet is very easy. The delivery is fast. I am really satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Top as always
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Store offering a satisfying choice for very reasonable prices. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
A very friendly and kind operator, very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2021
Seeice fast, very satisfactory items, competitive prices! perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2021
clear and accessible site I am waiting for the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
everything is in accordance with the order with a fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2021
o . k .
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/06/2021
Product conforms, fast delivery. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
Very good, nothing to say!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
Excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2021
Very serious
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
Very well received and happy
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
Clean shave
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