Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 3, 4 and 5 stars

Reset filters
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/10/2020
simple and efficient, good contact
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/11/2020
Well
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/11/2020
I am very happy with smartlifetime.com. The site is very well done, the payment secure and the delivery impeccable as always. No external marks on the box and discretion assured. The delivery was fast despite the forecast of longer delays due to the pandemic. I recommend this site and the seriousness of its work.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/11/2020
No worries about delivery and product requests
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/11/2020
Very easy when you have already made an order
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
I received my order and it is for my mom. She hasn't tried them yet but I don't think there is any problem. Sincerely
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2020
My only regret is that I can't make the payment with my Maestro-Bancontact card. I have to use a VISA card.
Translated reviews
Response from Senup
Hello, A new version of our website will soon be online and will offer many more payment methods including Maestro and Bancontact. I apologize for the inconvenience. Sincerely, Frédéric. The Senup.com team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
clear, easy to navigate
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
Satisfied with my order, in a few clicks and it's done
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
despite the current situation my package arrived within a reasonable time
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
it's not the first time always very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2020
The products ordered are satisfactory. On the other hand, the announced delivery time was not respected (2 days late).
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2020
Fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
1. Perfect telephone reception. 2. Problem-free reception. What more could you ask for?
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/10/2020
Hello, your service is very good but according to the information on your site I thought I was buying Belgian products but in the end it's Chinese :(((
Translated reviews
Response from Senup
Hello Mr. Sauvage, The surgical masks you bought are indeed made in China and are of very good quality. I don't understand why you think you bought masks made in Belgium because there is no mention of it. I am looking forward to hearing from you and I am at your disposal for any further information. Sincerely, Frédéric.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
A big Bravo... Fast, well packaged and discreet, and perfect products!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
speed between order and delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
Very good service and delivery. Several times ordered on the site, always fast and products conform.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Perfect, well packaged, received quickly.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
Ordered on Sunday, delivered on Wednesday: perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
Fast and very good price
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
Fast and perfect delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2020
Serious site, order always sent in a very fast time; thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2020
Very reactive on delivery problems
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
Hello it is necessary to change carrier with ups no follow-up, no contact with the customer in case of problem of delivery
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Fast service, well packaged product, but shipping costs a little expensive.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
Clear, it's perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
a bit busy
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
Very satisfied with all orders placed with smart lifetime
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
satisfied with my order and especially satisfied with the home delivery because I could not have brought this order myself from a relay place
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
well received and good condition thank you
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Order placed on 26/10, never arrived. No refund offered to date. No answer to the complaint email. Unreachable by phone
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Nothing to report, so perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
compliant and fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
Completely satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2020
very good service impeccable fast buy in full confidence
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2020
Very easy to navigate.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
Very fast delivery and quality product
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/10/2020
fast delivery, very good product and price more than correct
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/10/2020
Problem of delivery blocked because partly available, follow-up error in the routing to the warehouse. Otherwise products always perfect
Translated reviews
We use cookies for audience measurement and improving user experience.