Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.
Hello, As indicated on our website, delivery times are currently longer during this period.
Have a nice holiday season. Sincerely, The Senup team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
Delivery according to the order. Found product that suits me very well. Just a little hitch with a GLS delivery man who asked me to go downstairs to get my package (may be new?) unfortunately in a wheelchair so had to take it upstairs (pay for home delivery)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
Product that corresponds to my expectations. Correct delivery time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/11/2020
Very good product level but it's been 2 times that the packaging of the delivery is damaged.the last time the deliveryman even helped us package by package hello discretion.moreover it is for my mom and we think it's for me.grrrrr
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/11/2020
The description of the products is not necessarily true but delivery is fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2020
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2020
17.12.2020 Good, I have been ordering Clic glasses regularly without any problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2020
Perfect transaction, very professional and well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
very satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2020
all is well Thank you
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/11/2020
Quite a lot of choice but not very commercial since a very large reta
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
This time, the items were not wedged, so the cardboard boxes were open. It looked like the merchandise had been packed in a hurry. I was surprised...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
Serious house. Very courteous staff. Thank you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/10/2020
The delay of reception of the ordered articles was particularly long and the packing was defective insufficient protector! Can do better
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Very happy with the speed of your services but it seems that the quality of the gloves for the toilet and the quality of the undersheets are not good, perhaps a bad choice. It is my first order and I must check the prices with other distributors.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/11/2020
Well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/11/2020
being old, I always have a little trouble with internet catalogs
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/11/2020
well cared for, correct delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2020
My only regret is that I can't make the payment with my Maestro-Bancontact card. I have to use a VISA card.
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Response from Senup
Hello, A new version of our website will soon be online and will offer many more payment methods including Maestro and Bancontact. I apologize for the inconvenience. Sincerely, Frédéric. The Senup.com team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2020
The products ordered are satisfactory. On the other hand, the announced delivery time was not respected (2 days late).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2020
Fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/10/2020
Hello, your service is very good but according to the information on your site I thought I was buying Belgian products but in the end it's Chinese :(((
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Response from Senup
Hello Mr. Sauvage, The surgical masks you bought are indeed made in China and are of very good quality. I don't understand why you think you bought masks made in Belgium because there is no mention of it. I am looking forward to hearing from you and I am at your disposal for any further information. Sincerely, Frédéric.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2020
Serious site, order always sent in a very fast time; thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Fast service, well packaged product, but shipping costs a little expensive.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/10/2020
Problem of delivery blocked because partly available, follow-up error in the routing to the warehouse. Otherwise products always perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2020
a little difficult to find the desired product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2020
a little longer than the 24 hours planned....si no nothing to complain about!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2020
I would like to receive the ordered product identical to the picture and the invoice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2020
no problem with sen'up
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2020
Well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2020
well received
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/09/2020
for the first time since I order from sen up I have problems long delay damaged package and incomplete order
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Response from Senup
Hello, It is true that your order was exceptionally delivered 48 hours late and we apologized for that. As for the 6 packages forgotten during the preparation, they were immediately shipped as soon as you contacted us.
We look forward to serving you again. Sincerely, The Senup Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2020
Clear site for the choice. Easy to order and quick turnaround.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2020
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2020
Order delivered quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2020
The delivery was delayed because the product was in restocking but otherwise everything is fine.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2020
Very good site and service ..I put 4 ..because as I had received a code for discount ..I found that I had to take it back at the time of the order .I would have liked it to be displayed directly in my account at the time of my order ..because not always at home when I order !!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2020
Good telephone reception, delivery time respected,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2020
responsive after sales service
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