Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2019
Fast delivery but with high shipping costs compared to other sites
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/11/2019
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2019
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2019
Good, no problems encountered
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/11/2019
consegna puntuale e conforme alla richiesta.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/11/2019
delivery time too long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/10/2019
The delivery time is quite long and some items in the order are not the right size.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2019
Site to recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/09/2019
THE ORDER TAKEN A LONG TIME TO ARRIVE AND NO MESSAGE WAS ISSUED TO Warn ME OF ITS ARRIVAL
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2019
The delivery was very fast and the package was well packaged.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/10/2019
THIS PROTECTION IS AVERAGE BECAUSE THE ADESIF FASTENER DOES NOT HOLD VERY WELL FOR THE NIGHT.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2019
Impossible to pay with credit card
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2019
nothing to say, compliant transaction
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2019
Navigation on the site is quite easy, but the quantity of referenced products being important the search is often a little long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/10/2019
Fast service, good products at very reasonable prices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2019
Practical, ergonomic
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/09/2019
very good product fast delivery bravo
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/09/2019
It would be nice to be informed of the passage of the deliveryman, at least a time slot
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/09/2019
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/09/2019
For the site no problem 'but delivery 0 point the deliveryman did not even try to ring he left the package squarely in a neighbor! There was someone to receive it though
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/08/2019
As far as the site and shipping are concerned, everything is ok and I recommend this site and the products sold and the speed of shipping. However, the transit by the carriers leaves something to be desired. My package arrived several days later and the box had suffered damage. The very nice delivery man asked me to check if everything was present, it was the case...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/08/2019
Nothing to say: everything went well!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/08/2019
The site is very clear. My order arrived in 4 days. Great. The customer service is reactive. I'm very satisfied.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/08/2019
Delivery in 10 days, which explains 4 stars and not 5 which is rather the habit of this site.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/08/2019
Product true to its expectations, but delivery by DDP zero, they are supposed to deliver three times, the first instead of home delivery, they put the packages in a relay point, while on the site it is not even proposed. And the icing on the cake, the delivery point is closed for 2 weeks ... so packages stuck 2 weeks. THANK YOU DDP
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2019
Well packed order and short delivery time (3 days)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2019
Nothing to say but good 2 orders received my package in time thank you Sen'up!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/07/2019
Site without any problem until now. These products should benefit from a 5.5% VAT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2019
Easy to navigate the site, easy to order from the online catalog, timely delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2019
satisfied and pratical
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/07/2019
Delivery time really too long
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/07/2019
Delivery a little late, but in general it is good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2019
The only drawback is that nothing is perfect, no notification of delivery, it would be nice to know when it is imminent. Sincerely
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/07/2019
Fast shipping
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/06/2019
Very serious site. Fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/07/2019
Good customer follow-up
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2019
Well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2019
late delivery. Good product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/05/2019
the carton regularly arrives damaged
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/06/2019
Relatively long shipping times.
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