Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2019
well especially to be able to order by phone
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2019
Very good
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/01/2019
Delivery times are getting longer and are no longer respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2019
Clear and easy to use website.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/01/2019
Very good site Very good quality of all products, price ?? except a little long delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/01/2019
Perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/01/2019
I ordered quickly, but the delivery service is not up to par - they don't warn me when they pass by and their website doesn't work...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/12/2018
Interesting prices if you are a member.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2018
I particularly appreciate that you can also pay by bank transfer because not everyone has a credit card
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/12/2018
Very good site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/12/2018
deadlines respected, packaging always intact
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2018
VERY GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2018
Quite effective
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2018
very long to deliver
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/12/2018
Delay, package stuck in a warehouse for 3 days! Yet usually very punctual! I recommend...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2018
well
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/12/2018
Very long delivery time without information or commercial discount
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Response from Senup
Hello, when you order a product, the availability of this product is always indicated on the description of the latter. The replenishment time when the product is out of stock is indicated as a number of working days. When you place your next order, do not hesitate to consult this information before validating the order. Sincerely yours, The Senup Team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/12/2018
OK OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2018
Very correct site but shipping much less with a too great slowness and a modification of the place of delivery late and inadequate
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2018
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2018
Fast and efficient Nothing to say, keep it up
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/11/2018
Unfortunately not warned of a stock shortage ... Too bad, I was looking forward to my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2018
Received the goods on time. Site, for me, a little complicated to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2018
Very fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/11/2018
The content is what I ordered but the box was quite damaged fortunately it was not missing!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2018
Well no more to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2018
well
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/10/2018
the diameter of the stabilizer is too big, but I ordered the right reference, I will have to put tape to thicken it, it's a pity because it's a gift for my mother
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/11/2018
korecte handling and fast sezrvice,highly recommended.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/11/2018
The delivery took a very long time and as a compensation I got a voucher for a next order of 6 and considering the time it took for the delivery, I am not ready to order again!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2018
Site to improve problem for orders from France
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2018
Too bad we are out of stock.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/10/2018
Very professional and quick in service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2018
I recommend Smartlifetime: fast delivery, reasonable prices.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/09/2018
I was not able to order on the site, obliged to make a check
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2018
The order was quickly on Place top
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/10/2018
Order received quickly
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/10/2018
Super site product available
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/09/2018
it is average because the mail service does not answer any of the mail requests and information formulated
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Response from Senup
Hello, I confess that I do not understand the meaning of your message because after checking, answers were indeed given to your two emails. A first e-mail was sent to you on September 18 at 3:34 pm and a second one on September 20 at 11:04 am. Could you please check that the e-mail address you have registered on our site is correct? If so, we advise you to check your spam folder. Have a nice day. The Senup team.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/10/2018
Just a problem to choose the place of delivery via UPS. No request for a location when ordering. Had to send an email to get a delivery place near the desired location. Otherwise, everything is fine.
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