Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.
tariff and speed identical to smartlife see in the future the free port
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C
cristof G.
Rating: 4 out of 5
following a purchase from 26/11/2023
excellent
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Marie Jeanne C.
Rating: 3 out of 5
following a purchase from 21/11/2023
Fast delivery as always.but no reward for loyalty in orders.too bad.
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Response from Senup
Dear Madam
Thank you for taking the time to let us know your opinion of the service offered on our site.
However, we do offer loyalty discounts. All you need to do is convert the points you've earned from your purchases into a discount voucher. You'll find the procedure to follow on our website, here's the link: https://www.senup.com/senior-help/22-points-de-fidelite
We remain at your disposal and wish you an excellent day.
The Senup team
S
Sadïa M.
Rating: 4 out of 5
following a purchase from 23/11/2023
Attractive prices, fast, discreet and careful delivery
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jerome B.
Rating: 3 out of 5
following a purchase from 28/10/2023
well
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Odette C.
Rating: 4 out of 5
following a purchase from 28/10/2023
Buying large quantities is cheaper and delivery is faster
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Arlette N.
Rating: 3 out of 5
following a purchase from 23/10/2023
We had to go downstairs for the deliveryman to lift the parcel...
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JACQUELINE G.
Rating: 4 out of 5
following a purchase from 16/10/2023
Hello, very happy with the product and the speed of delivery.
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Ginette L.
Rating: 4 out of 5
following a purchase from 12/10/2023
No worries.always very quickly well served.
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Violette P.
Rating: 4 out of 5
following a purchase from 23/09/2023
Very good product, we've been ordering our protection from this site for over 3 years and we're very satisfied. Thank you
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Laura G.
Rating: 4 out of 5
following a purchase from 21/09/2023
That's all well and good, but it would be a good idea to set up a payment facility in instalments... All this has a cost!!!
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Lina C.
Rating: 4 out of 5
following a purchase from 17/09/2023
Satisfied with my order very fast delivery
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Ginette L.
Rating: 4 out of 5
following a purchase from 05/08/2023
Limited absorbency
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Pol C.
Rating: 4 out of 5
following a purchase from 06/08/2023
Meeting commitments
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Francis G.
Rating: 4 out of 5
following a purchase from 18/07/2023
Perfect, r-a-s , I am satisfied with SENUP
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Renée V.
Rating: 4 out of 5
following a purchase from 02/07/2023
All in good time.
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Géraud R.
Rating: 4 out of 5
following a purchase from 26/06/2023
Item arrived as ordered and in good condition
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Jacques U.
Rating: 4 out of 5
following a purchase from 23/06/2023
satisfied with prices and delivery
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TRAN Marie N.
Rating: 3 out of 5
following a purchase from 02/06/2023
I bought a large quantity but the price is still high.
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Micheline C.
Rating: 4 out of 5
following a purchase from 21/05/2023
Delivery as ordered and on time.
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Annie E.
Rating: 4 out of 5
following a purchase from 03/04/2023
very good diapers delivered quickly i recommend
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JEAN-FRANCOIS N.
Rating: 4 out of 5
following a purchase from 27/04/2023
No problem with this very simple order; Experience to be repeated.
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Laura G.
Rating: 4 out of 5
following a purchase from 02/05/2023
Good... I'm sorry that you can't pay in installments for a large quantity.
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MOHAMED S.
Rating: 4 out of 5
following a purchase from 18/04/2023
Good goods and good delivery
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Marie Josèphe G.
Rating: 4 out of 5
following a purchase from 13/04/2023
I regret that the delivery was paid in relay point for more than 100€ of purchase
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Response from Senup
Salve signora
La ringraziamo per aver dedicato del tempo a condividere la sua esperienza di acquisto sul nostro negozio Senup.
Per la Francia, la consegna in un punto di smistamento è offerta a partire da 100 € con UPS Access Point ma non con DPD Pickup.
Restiamo a sua disposizione e le auguriamo un'ottima giornata.
Auguri,
Il negozio Senup
J
Jean-Pierre P.
Rating: 4 out of 5
following a purchase from 08/04/2023
Perfect but for the quantity ordered, the shipping costs could have been offered
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Marie-Thérèse N.
Rating: 4 out of 5
following a purchase from 28/03/2023
Nickel no problem
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Simonne J.
Rating: 4 out of 5
following a purchase from 18/03/2023
Products in accordance with the order left reative and delivery very good.that positive.continue
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DANIEL R.
Rating: 4 out of 5
following a purchase from 17/03/2023
satisfied with the product, smooth delivery
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Elodie Z.
Rating: 4 out of 5
following a purchase from 14/03/2023
The delivery was long Tena diapers are either too small in size S or too large in M
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Jean H.
Rating: 4 out of 5
following a purchase from 10/03/2023
Top as usual
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Michel T.
Rating: 4 out of 5
following a purchase from 19/02/2023
Hello everything is fine except the address not good
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Francoise B.
Rating: 4 out of 5
following a purchase from 01/02/2023
Except for receiving BB diapers no problem but my order took longer than a normal order otherwise nothing to say.have a catalog of your supplies? Thanks in advance.
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valentin G.
Rating: 4 out of 5
following a purchase from 07/02/2023
Top as always
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M
monique Z.
Rating: 3 out of 5
following a purchase from 10/02/2023
Problems with the delivery, deliveryman not serious, I do not recommend this delivery company, I had a hard time finding a relay point, however, Senup staff very courteous and very friendly and understanding
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Daniel M.
Rating: 4 out of 5
following a purchase from 14/02/2023
Hello, the delivery arrived 8 days later, and yet I used a spontaneous transfer in the morning very early. The previous orders arrived quite early.
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Deborah U.
Rating: 4 out of 5
following a purchase from 25/01/2023
I am happy with the site, the service I did not put 5 stars because of the price increase!
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Vanessa T.
Rating: 4 out of 5
following a purchase from 07/02/2023
Very good site
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Philippe S.
Rating: 4 out of 5
following a purchase from 06/02/2023
The website is very slow when you validate an action. At the beginning it is very surprising, we wonder if there is not a bug.
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Mirjam R.
Rating: 4 out of 5
following a purchase from 05/02/2023
Initially the package was lost with the carrier, but after contacting Your company, still sent and delivered
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