Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 3 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/10/2016
ok, ok
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2016
precise and clear site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2016
Very satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/10/2016
very fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/10/2016
Prompt delivery, great service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/10/2016
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/10/2016
Fast, precise and serious service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/10/2016
I recommend it and I also share it with the nurses I find it can be useful for the people they care for
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/10/2016
good just a little expensive and not much promotion
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/10/2016
nothing to add always perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/10/2016
Order received in less than 24 hours. Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2016
Always perfect Very fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/10/2016
Perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/10/2016
All perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2016
great fantastic it would be nice to have more choice in full diaper sample like tena or index...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2016
Sorry I was wrong in judging your services, excuse me. I am completely satisfied with your services and thank you. Mrs. Wouters Nelly Sincerely yours
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2016
great
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2016
Fast and accurate order, I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2016
Very good, impeccable service, careful and attentive. I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2016
IMPECCABLE SERVICE. FAST AND CAREFUL DELIVERY I recommend;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2016
Perfect delivery time and price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2016
Fast delivery and conforms to the image and description on the site. I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2016
Confidence ! Fast and well-protected shipment!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/09/2016
Deficient reimbursement and referral services
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Response from Senup
Hello, We offer 2 possibilities for the return of orders: 1 - Pick up on site by our carrier DPD. 2 - Return with Kiala (just drop the package in a Kiala relay point) - Very competitive prices. Upon return of goods the products are refunded. Can you tell us what type of problem you encountered? Thank you in advance for your return. Sincerely, Frédéric Demesmaeker, Customer Service Senup.com
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2016
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/10/2016
As usual, everything went PERFECTLY well! Thank you to the Smartlifetime team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2016
excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/10/2016
Fast and efficient service. No false notes. The products are of good quality and the prices are fair.
I highly recommend the smartilfe website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2016
Very good I have nothing to say received on time in good condition
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2016
Nothing to say, perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/09/2016
TB, but I'm surprised that I didn't get the discount that was announced when I ordered
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/09/2016
I am perfectly satisfied except that the Kiala relay finds the packages too bulky
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/09/2016
I found what I needed, the information was accurate. I thought I would get a discount, but there was a minimum purchase. The advantage codes sent by email do not represent much. The delivery took a little longer than expected. In the end, with the shipping costs, I pay the same price as my local supplier.
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Response from Senup
Hello, Every month we make discounts that apply to our entire site. These discounts are sent by e-mail to change from month to month. At the end of the month we will send a promotion with no minimum purchase. Sincerely, Frederic Demesmaeker, Customer Service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2016
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2016
quick service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/09/2016
I would definitely recommend as soon as these 2 boxes are almost finished
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/09/2016
Simple site and compliant products. Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2016
Very serious site with a special attention for their customers.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/09/2016
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2016
Very fast and responsive in case of concerns. Prices are really very correct
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