Customer reviews of Senup

9,5 /10

Based on 8 026 published reviews

5 6 706 84% 4 971 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 10/07/2021 à 13h31 following a purchase from 25/06/2021

Fast and accurate service. Good prices.

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Acheteur Vérifié

Published on 09/07/2021 à 23h21 following a purchase from 09/07/2021

Not as clear as before. And I add that there are regularly during my orders items that are waiting to be restocked. This postpones the delivery.

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Response from Senup Published on 12/07/2021

Hello Sir, Our website has been redesigned to simplify the shopping experience for our customers. All our products have been grouped by size and packaging. With one click, you have access to all available sizes and packaging for the same product. We have also expanded the choice of payment methods. For the rest, nothing has changed. In case of any problem or hesitation, we always invite our customers to contact us. Indeed, we can be reached very easily either by e-mail, by phone (free number) or even via the online chat.
Some products are indeed sold out of stock but this is always clearly indicated on the product sheet to avoid unpleasant surprises for our customers. The Senup team

Acheteur Vérifié

Published on 09/07/2021 à 18h55 following a purchase from 06/07/2021

Everything was perfect as usual

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Acheteur Vérifié

Published on 07/07/2021 à 20h20 following a purchase from 07/07/2021

Always at the top level of quality!

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Acheteur Vérifié

Published on 07/07/2021 à 19h00 following a purchase from 22/06/2021

Satisfied with the product. Correct delivery time

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Acheteur Vérifié

Published on 07/07/2021 à 18h10 following a purchase from 22/06/2021

fast shipping

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Acheteur Vérifié

Published on 07/07/2021 à 10h55 following a purchase from 05/07/2021

Fast TB compliant

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Acheteur Vérifié

Published on 06/07/2021 à 20h27 following a purchase from 21/06/2021

Everything is clear on the site

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Acheteur Vérifié

Published on 06/07/2021 à 17h06 following a purchase from 06/07/2021

recurring and uncorrected problem on loyalty points i have to do this every month

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Acheteur Vérifié

Published on 06/07/2021 à 15h58 following a purchase from 21/06/2021

Everything is perfect

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Acheteur Vérifié

Published on 06/07/2021 à 15h15 following a purchase from 21/06/2021

This site is to be remembered. It is very interesting. Ordering on the internet is very easy. The delivery is fast. I am really satisfied.

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Acheteur Vérifié

Published on 06/07/2021 à 10h37 following a purchase from 21/06/2021

Top as always

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Acheteur Vérifié

Published on 06/07/2021 à 09h35 following a purchase from 21/06/2021

Store offering a satisfying choice for very reasonable prices. Fast delivery.

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Acheteur Vérifié

Published on 05/07/2021 à 21h26 following a purchase from 05/07/2021

A very friendly and kind operator, very professional

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Acheteur Vérifié

Published on 05/07/2021 à 20h50 following a purchase from 04/07/2021

Seeice fast, very satisfactory items, competitive prices! perfect!

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Acheteur Vérifié

Published on 05/07/2021 à 16h21 following a purchase from 03/07/2021

clear and accessible site I am waiting for the delivery

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Acheteur Vérifié

Published on 05/07/2021 à 13h45 following a purchase from 01/07/2021

everything is in accordance with the order with a fast delivery

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Acheteur Vérifié

Published on 05/07/2021 à 08h41 following a purchase from 29/06/2021

o . k .

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Acheteur Vérifié

Published on 03/07/2021 à 14h16 following a purchase from 18/06/2021

Product conforms, fast delivery. Perfect

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Acheteur Vérifié

Published on 03/07/2021 à 09h46 following a purchase from 02/07/2021

Very good, nothing to say!!!!

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Acheteur Vérifié

Published on 03/07/2021 à 02h44 following a purchase from 02/07/2021

Excellent!

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Acheteur Vérifié

Published on 03/07/2021 à 00h29 following a purchase from 30/05/2021

Very serious

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Acheteur Vérifié

Published on 02/07/2021 à 19h05 following a purchase from 17/06/2021

Very well received and happy

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Acheteur Vérifié

Published on 02/07/2021 à 16h04 following a purchase from 17/06/2021

Clean shave

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Acheteur Vérifié

Published on 02/07/2021 à 14h14 following a purchase from 30/05/2021

Fast and good info for delivery

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Acheteur Vérifié

Published on 02/07/2021 à 13h42 following a purchase from 25/05/2021

satisfied

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Acheteur Vérifié

Published on 02/07/2021 à 10h31 following a purchase from 01/07/2021

Perfect

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Acheteur Vérifié

Published on 02/07/2021 à 07h15 following a purchase from 27/05/2021

Everything is perfect. Telephone reception at the top

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Acheteur Vérifié

Published on 01/07/2021 à 23h16 following a purchase from 27/05/2021

received on time

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Acheteur Vérifié

Published on 01/07/2021 à 21h39 following a purchase from 28/05/2021

no problem, fast delivery

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Acheteur Vérifié

Published on 01/07/2021 à 20h51 following a purchase from 29/05/2021

No problems encountered during the order and delivery.
The cane tip I bought corresponds perfectly to my expectations, my mother-in-law puts her cane better with this tip

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Acheteur Vérifié

Published on 01/07/2021 à 20h39 following a purchase from 28/05/2021

The seriousness of the company. If you have a problem with an order, you should never hesitate to call, the answer is always precise and the order arrives at its destination on time. I have never had any bad surprises.

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Acheteur Vérifié

Published on 01/07/2021 à 16h18 following a purchase from 16/06/2021

The delivery time has been respected against other suppliers

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Acheteur Vérifié

Published on 01/07/2021 à 13h23 following a purchase from 16/06/2021

Great processing, shipping, tracking and delivery. Super efficient and not expensive at all for our items. Thanks!

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Acheteur Vérifié

Published on 01/07/2021 à 01h51 following a purchase from 29/06/2021

Very fast and serious

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Acheteur Vérifié

Published on 30/06/2021 à 21h36 following a purchase from 30/06/2021

perfect

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Acheteur Vérifié

Published on 30/06/2021 à 18h33 following a purchase from 24/06/2021

Thank you to the Customer Service for their help and availability. Everything went very well with my first order for delivery in Reims. Nateen products: quality/price ratio is excellent. The Senup website is also very well done including an innovative news section! Shopping points, etc....Great! I will order again.

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Acheteur Vérifié

Published on 30/06/2021 à 16h19 following a purchase from 15/06/2021

Super fast and clean

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Acheteur Vérifié

Published on 29/06/2021 à 18h06 following a purchase from 29/06/2021

Very good

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Acheteur Vérifié

Published on 29/06/2021 à 16h48 following a purchase from 11/06/2021

Very good

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