Customer reviews of Senup

Problem of size between two products

I never get a discount even though I order every month.

I fell badly period of strike no commercial gesture it was necessary that I raise myself to know for my order was not there

Disappointed with the delivery time

The site is easy to use, the products are of good quality, the quality-price ratio is good and the after-sales service is reactive and pleasant, but there are regular delivery problems (notably delays), which is a problem because these products are essential... It's a shame.

Not bad, fast

The site is good but for the delivery a little ambiguous

Well

Waiting 10 days for an item indicated as in stock on the site.

TO HOLD INFORMS A CUSTOMER IN THE EVENT OF OUT-OF-STOCK CONDITION QUICKLY IS NOT A LUXURY EVEN IF I RECEIVED AN ANSWER HAS MY QUESTION ON THE FOLLOW-UP OF ORDER I AWAITED MY ORDER UNDER 6 DAYS I RECEIVED IT UNDER 3 OR 4 WEEKS I ACCEPT THE DELAY WHAT I DO NOT ACCEPT IT IS TO BE IN FRONT OF THE FACT WITHOUT INFORMATION OF DEADLINES.A PERSON ANSWERED ME BUT IT WAS NECESSARY TO GO TO THE FISHING WITH THE INFORMATION.

Sad site. No different from thousands of others.

quite nice

should specify that deliveries are made only in the morning

well

not bad

delivered late, non-woven changes, when I would prefer plastic

Too long a delay

Insufficient information on the product and on the deadlines Lack of choice: models, colors ...

the DPD transport site is not recommended as it does not warn of the delivery day

Pleasant site but: - When the ordered material, although indicated available, is not, it would be necessary to warn the customer by email or sms so that it possibly modifies its order - On the other hand very good reactivity of the service which received my emails (Benjamin LARDINOIS) - The customer must be informed if possible by sms as of the delivery of the parcel to the point relay (mine was available at the point relay as of Friday evening but to know it it is necessary to go on kle site of follow-up of the orders and that was indicated only on Monday Cordially

The site is very well designed. Good ergonomics, easy to use. However, I am very disappointed because the product delivered does not correspond to the product ordered. Delivered in white while the product was proposed in bluish gray. I reported this color error on the photo.

The link to be informed of the delivery did not work! Really a pity.

delivery time too long

I was not able to enter the discount code (SLT51020E) valid until 2/08 during my order of 1/08.

I can never find my account by entering my email address?

good functional site but not very readable on the follow-up of the orders and the time of preparation of or an average opinion damage

the store being out of stock the reception of the order (diapers for premature) was too late, the baby having grown!!!

Hello I just wanted to say that I did not use because it does not fit in my bathtub

I was not told when the delivery man was coming. He called me. Did not leave a notice for the second visit. I was therefore also absent for this last one. He called me and asked if he could leave the package with a neighbor. I said no. He did it anyway. Apart from that, I am perfectly satisfied.

My rating is for the whole service....from the order to the delivery ... I was very disappointed for the delivery: no appointment for the 1st presentation - impossible to follow and change the date of the 2nd presentation (via the website of the service provider - the number of the delivery on the ticket after the 1st presentation, was not recognized on the website of the company in charge of the delivery)