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L
Rating: 4 out of 5
Good order but unfortunate for the delivery as it was delayed
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Customer reviews of Senup
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
Summary of reviews
Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.
4 star reviews
Reset filtersP
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
X
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A
Rating: 4 out of 5
Very good value for money for an item that can end up being heavy on the budget of elderly people
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S
Rating: 4 out of 5
Fast delivery, and complete changes on top
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M
Rating: 4 out of 5
Fast deliveries
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C
Rating: 4 out of 5
Satisfied with my orders.
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A
Rating: 4 out of 5
Satisfied because I am always quickly kept informed of the steps taken until I have my package. Oh yes, after how many orders do I have a chance for a discount?
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J
Rating: 4 out of 5
everything went as planned
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M
Rating: 4 out of 5
Order received quickly and good follow-up
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M
Rating: 4 out of 5
happy with my order but lack of information on the delivery day
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G
Rating: 4 out of 5
the complaint is that products like this are taxed at 20% VAT
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P
Rating: 4 out of 5
package received quickly and matching my order
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M
Rating: 4 out of 5
5
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P
Rating: 4 out of 5
Quality is very good, but DPD cannot deliver to the correct address 3 times I have traveled 9km to another village
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G
Rating: 4 out of 5
Good products, delivered quickly
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J
Rating: 4 out of 5
Delivery a bit long the package stayed several days in the carrier's warehouses
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C
Rating: 4 out of 5
Speed of the order Delivery time a bit longer than usual Probably more packages due to the holidays Nothing more to report. Always on top
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Response from Senup
Hello Christian,
Thank you for your review and for the 4/5 rating. We are delighted to hear that you are satisfied with the speed of your order. We are aware that delivery times can be extended during peak periods and we thank you for your understanding. Your satisfaction is our priority and we will do everything possible to improve your experience in the future. We look forward to seeing you again on Senup!
Best regards,
The Senup team
Thank you for your review and for the 4/5 rating. We are delighted to hear that you are satisfied with the speed of your order. We are aware that delivery times can be extended during peak periods and we thank you for your understanding. Your satisfaction is our priority and we will do everything possible to improve your experience in the future. We look forward to seeing you again on Senup!
Best regards,
The Senup team
G
Rating: 4 out of 5
Quick reception, correct price, however, at the price of shipping costs (€7.90), the package was poorly taped and ripped... I believe that at this price, the packaging should be of better quality hence my 4 *
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I
Rating: 4 out of 5
Satisfied
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B
Rating: 4 out of 5
Happy with my first order but to reorder the product is out of stock. It's a shame
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J
Rating: 4 out of 5
Fast delivery..
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M
Rating: 4 out of 5
Fast order and delivery, it's great
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A
Rating: 4 out of 5
Very nice website
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A
Rating: 4 out of 5
Effective product
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G
Rating: 4 out of 5
Satisfied
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J
Rating: 4 out of 5
Perfect, except an extra roll of adhesive tape would be welcome
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D
Rating: 4 out of 5
Product responding to the request and delivered on time
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R
Rating: 4 out of 5
Very good
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Y
Rating: 4 out of 5
Good
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M
Rating: 4 out of 5
Satisfied
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G
Rating: 4 out of 5
nothing to say except that these products should be reimbursed by social security
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F
Rating: 4 out of 5
fast - however, I would prefer another carrier...
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H
Rating: 4 out of 5
Great!!
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S
Rating: 4 out of 5
Satisfied!
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G
Rating: 4 out of 5
ok
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M
Rating: 4 out of 5
Quality good products, delivered quickly.
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M
Rating: 4 out of 5
satisfied
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S
Rating: 4 out of 5
Damage for home delivery costs
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A
Rating: 4 out of 5
order delivered quickly
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