Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 026 published reviews
5 6 706 84% 4 971 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2021
Great service but the carrier should call before delivery as I always request in the notes attached to my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2021
It's a pity that we don't systematically fall back on our product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2021
Fast delivery and very good quality product. I am satisfied with my purchases.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2021
good but price increase
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2021
Fast. The only problem is the delivery: they give the day and no time slot. I stayed home until 4pm since the morning waiting.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2021
IT HAD STARTED BADLY BECAUSE I HAD NOT RECEIVED ANY MESSAGE NEITHER BY INTERNET NOR BY TEXT THE DAY OF DELIVERY, I HAD TO RECOMMEND AND ALL WENT WELL IN COMMUNICATION AND DELIVERY
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2021
service and quality of products, timeliness.SATISFACTION ASSUR2E
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2021
compliant delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2021
Serious house. Very competent and kind staff. I am satisfied with my delivery. The products increase too often.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2021
good but I never got a promo code
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2021
It is almost good. Lack of precision on the site for the orders.
Ex: the sheets several thicknesses if one is not attentive enough it is not the chosen product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2021
Nothing special
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2021
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2021
convenient to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2021
good product thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2021
Low order compliance
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2021
It's a shame not to know a delivery date from the delivery person. Obliged to stay at home for at least 5 days
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2021
Perfect, fast, serious carrier. Website: good, relatively easy navigation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2021
Easy ordering via Internet and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2021
Satisfied with the whole order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2021
Very good site, very responsive for information. The only problem is the quality of the diapers I received. Many defects in each package. Elastics most of them defective. Too bad...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2021
It's going well, keep it up!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2021
Fast delivery, of course compliant, lowest price for my item at the time of ordering. Perfect. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2021
Some features are inoperable such as the ability to pay after recommending the same thing. Need to exit and re-enter the cart to pay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2021
complete catalog, a lot of choice at all prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2021
Compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2021
Hello, one small problem, after placing the order, I did not receive a confirmation email.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2021
delivery a little long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2021
ok perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2021
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
8/10 on other sites after several orders we receive a package as a gift...not with you domage!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2021
fast delivery without any problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2021
Fast and short wait for delivery, excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2021
CLEARER
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2021
Good products at very affordable prices, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2021
Good in time. Good for packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2021
I sent an email last time with a question about a box with larger contents, which was not answered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2021
Hello, please forgive me for my very approximate French... we are Italian and a small deficiency of the site is the difficulty to receive answers in our language.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2021
fast and trouble-free - purchase conforms
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2021
impeccable service and delivery!
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