Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2021
as usual
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2021
WELL
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2021
Except for the delivery by UPS which was contentious, nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2020
Delivery time a little long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2020
I am satisfied with the order, the delivery although in Chronopost was a little long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2020
Just a little long because of the carrier
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2020
Simple and clear presentation of the products. Good follow-up of the order: my specific requests for the delivery are taken into account by the site and the carrier agreed to deliver upstairs for my elderly parents. Very fast delivery time. Friendly and efficient telephone reception. Thank you Sen'up.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2020
very good site, easy navigation, fast delivery, no particular problem.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
On time but DPD delivery man still has problems finding my address.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2020
keep it up!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
After a delivery problem, they did everything possible to fix the problem. Thank you again.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
Delivery according to the order. Found product that suits me very well. Just a little hitch with a GLS delivery man who asked me to go downstairs to get my package (may be new?) unfortunately in a wheelchair so had to take it upstairs (pay for home delivery)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
Product that corresponds to my expectations. Correct delivery time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2020
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2020
17.12.2020 Good, I have been ordering Clic glasses regularly without any problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2020
Perfect transaction, very professional and well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
very satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2020
all is well Thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
This time, the items were not wedged, so the cardboard boxes were open. It looked like the merchandise had been packed in a hurry. I was surprised...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
Serious house. Very courteous staff. Thank you.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Very happy with the speed of your services but it seems that the quality of the gloves for the toilet and the quality of the undersheets are not good, perhaps a bad choice. It is my first order and I must check the prices with other distributors.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/11/2020
Well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/11/2020
being old, I always have a little trouble with internet catalogs
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/11/2020
well cared for, correct delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2020
My only regret is that I can't make the payment with my Maestro-Bancontact card. I have to use a VISA card.
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Response from Senup
Hello, A new version of our website will soon be online and will offer many more payment methods including Maestro and Bancontact. I apologize for the inconvenience. Sincerely, Frédéric. The Senup.com team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2020
The products ordered are satisfactory. On the other hand, the announced delivery time was not respected (2 days late).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2020
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2020
Serious site, order always sent in a very fast time; thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Fast service, well packaged product, but shipping costs a little expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2020
a little difficult to find the desired product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2020
a little longer than the 24 hours planned....si no nothing to complain about!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2020
I would like to receive the ordered product identical to the picture and the invoice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2020
no problem with sen'up
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2020
Well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2020
well received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2020
Clear site for the choice. Easy to order and quick turnaround.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2020
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2020
Order delivered quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2020
The delivery was delayed because the product was in restocking but otherwise everything is fine.
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