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Rating: 5 out of 5
Super fast top and well packaged
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Customer reviews of SEVIRA KIDS
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 477 published reviews
Summary of reviews
SEVIRA KIDS consistently delivers on product quality and reliable delivery, with many items described as very good quality, beautiful proportions, and materials, plus fast and careful shipping that arrives as described. The store also shines in its customer service and shopping experience, featuring attentive support, fast responses, and an easy-to-navigate site, enabling quick order processing and next-day shipment when needed. Repeated positive mentions highlight durable, well-made toys and textiles like duvet covers and bed canopies that match photos and palettes, helping customers gift or decorate with confidence. Overall, shoppers express strong satisfaction with the range, presentation, and timely delivery of the products.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very nice order delivered quickly
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A
Rating: 5 out of 5
Very good value for money, fast delivery. Thank you for your professionalism. See you soon for another order.
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A
Rating: 5 out of 5
Interesting items on offer. Fast parcel delivery.
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A
Rating: 5 out of 5
Always satisfied with products and delivery times
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A
Rating: 5 out of 5
Easy-to-use site.
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A
Rating: 5 out of 5
I am very satisfied. Easy navigation on the site, without being an expert like me ... Delivery time satisfactory. I was informed when the parcel arrived at the relay point.
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A
Rating: 5 out of 5
Well-designed website - fast delivery
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A
Rating: 5 out of 5
Speed
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A
Rating: 4 out of 5
Very pleasant site to visit.
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A
Rating: 4 out of 5
I didn't have to surf the site because I already had the link, but everything went smoothly! And I salute the fast shipping!
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Rating: 3 out of 5
Nice products, but not much choice in terms of clothing, and above all a misleading product description, at least for the so-called tactile nightlight. The nightlight is very pretty but in no way tactile, whereas the description really emphasizes this quality. This was very disappointing and led to a loss of confidence in the brand. Especially as the complaint was handled in a very standard way and so far no refund has been received...
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Response from SEVIRA KIDS
Thank you for taking the time to contact us regarding your order. We sincerely apologize for the inconvenience caused by this technical problem and have informed the manufacturer as soon as you have returned the product. We would also like to confirm that we have processed your refund. Please do not hesitate to contact us if you have any further questions. We wish you a pleasant day. Sevira Kids customer service.
A
Rating: 4 out of 5
Fast delivery and quality product
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A
Rating: 5 out of 5
Impeccable service, the order was prepared within the hour and sent at the end of the day. Fast and efficient delivery.
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A
Rating: 5 out of 5
Fast, clear, good products
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A
Rating: 1 out of 5
My password is incorrect. I can't change it, even if I've forgotten my password. Too bad I can't log in to my account.
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Response from SEVIRA KIDS
Hello, We acknowledge receipt of your message and apologize for the inconvenience of accessing your Sevira Kids account. If you have forgotten your password, you can reset it. Here is the procedure for resetting your password: - On the website, whenever you wish to log in to your account, you can click on "Forgot password" at any time. An initial e-mail will be sent to you with a link enabling you to set up the procedure for resetting your account. After accessing this first link, a second e-mail will be sent to you with the new confidential information needed to log back in to your account. To change your password, go to "My account", "My personal information" - you'll then be able to change the password for your Sevira Kids account. We apologize for the inconvenience. Please do not hesitate to contact us if you have any further questions about your order. The Sevira Kids team [email protected] 03.60.45.55.35
A
Rating: 5 out of 5
Fast
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A
Rating: 5 out of 5
Perfect
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A
Rating: 2 out of 5
I've never been able to log into my account to see the order tracking.
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Response from SEVIRA KIDS
Hello, We acknowledge receipt of your message and apologize for the inconvenience of accessing your Sevira Kids account. If you have forgotten your password, you can reset it. Here is the procedure for resetting your password: - On the website, whenever you wish to log in to your account, you can click on "Forgot password" at any time. An initial e-mail will be sent to you with a link enabling you to set up the procedure for resetting your account. After accessing this first link, a second e-mail will be sent to you with the new confidential information needed to log back in to your account. To change your password, go to "My account", then "My personal information" - you'll then be able to change the password for your Sevira Kids account. We apologize for the inconvenience. Please do not hesitate to contact us if you have any further questions about your order. The Sevira Kids team [email protected] 03.60.45.55.35
A
Rating: 5 out of 5
fast delivery product as described
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A
Rating: 5 out of 5
Very happy with my order, it was a gift and really high quality. I recommend this site with my eyes closed. Fast shipping.
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A
Rating: 5 out of 5
Hello Fast and clean delivery
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A
Rating: 5 out of 5
Fast delivery and careful packaging!
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A
Rating: 5 out of 5
Super fast delivery. Thank you
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Fast shipping
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A
Rating: 5 out of 5
Nothing to report, correct delivery on time!
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A
Rating: 5 out of 5
super
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Rating: 5 out of 5
Perfect
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Rating: 4 out of 5
Satisfied with my order, fast delivery, small concern with some object missing mes à etais quickly resolved I recommend this site for sure I would even recommend from here peux.
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A
Rating: 5 out of 5
Never disappointed! Fast delivery.
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A
Rating: 5 out of 5
A small drawback when browsing the site on a cell phone: you have to click on "see all" because clicking on page 2 doesn't work. But this is just a detail and doesn't affect my satisfaction in any way ;) The site is still pleasant to browse, and you discover some very beautiful products.
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A
Rating: 5 out of 5
Perfect from the navigation on the website to the receipt of the order! I did not know this brand but discovering it at retailers, I went to their website and I discovered these sleeping bags for my daughter which seems perfect for their use, their finish with pretty prints to coordinate ... Really do not hesitate to test, you will not be disappointed :)
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A
Rating: 5 out of 5
Super site, good discovery
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A
Rating: 5 out of 5
Ergonomic site
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A
Rating: 5 out of 5
speed
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A
Rating: 5 out of 5
48-hour delivery in a top relay point
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A
Rating: 5 out of 5
Beautiful products, clever, well made, well packaged and sent quickly.
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A
Rating: 5 out of 5
The only downside is the quality of delivery.
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A
Rating: 3 out of 5
The search on the site could be made easier, and the girl/boy distinction is useless and made me waste time... Finally, when I received the parcel, I would have preferred there to be less plastic.
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