The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.
Baby sleeping bag bought for a birth gift and sent directly to my friend. But product error! I received a milky winter sleeping bag when I had ordered a cotton summer one. Reshipment at my expense from the buyer when it was an error on the part of the seller!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Beautiful products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/04/2020
Fast delivery but the product did not correspond to the description. After-sales service offered me a 40% refund.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2020
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2020
beware of the stitching on the rabbit cushion which leaves something to be desired.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2020
I discovered this brand through La Redoute, then went to the sevirakids website. And what a delight! Exceptional, innovative products. My order was delivered in record time (even though we're in an unprecedented situation). But above all, I appreciated the call from a sevirakids employee apologizing for a mistake made when I placed my order, and then not hesitating when I asked for a commercial gesture. I recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2020
Very nice product, fast delivery despite the situation. I'm not giving it a fifth star because the product smelled of tobacco (although I can't tell if that's from production or transport).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2020
Very fast despite a period of confinement. Order conformed. Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2020
Easy-to-use site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2020
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2020
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2020
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2020
Very easy to use for ordering, smooth, fast. Very fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2020
Difficulty navigating.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2020
*****
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/01/2020
One of the products was replaced by another without consulting me, I'd rather wait for a restock than have a product I didn't choose. Otherwise, the other products were perfect and delivered quickly.
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Response from SEVIRA KIDS
Dear Madam, We would like to reiterate our apologies for the unavailability of one of our pairs of organic cotton tights at the time you placed your order. Our Customer Service department tried to contact you and left you a voice message to explain the situation before preparing the package, but our calls and messages went unanswered. In order to meet your expectations and deliver as quickly as possible, we have sent you a pair of plain tights in a color slightly different from the one you initially requested. We hope this will not affect your confidence in our Brand and wish you all the best for the future.
Thank you for your kind attention. Sincerely, Sevira Kids Customer Service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2020
I ordered two bed towers but only received one. I sent an e-mail and my complaint was quickly dealt with, including the shipping costs for the second shipment.
As for the product, the motifs are very beautiful, but I have a minor problem with the quality of the cushion inside, which I find a little thin. Overall, however, the product is very beautiful, natural and original...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2020
Quite satisfied with my purchase. Fast delivery, I take off one star because the product I ordered doesn't quite match the photos on the site, it's just a detail but we should be careful to avoid complaints.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2020
Everything was perfect§
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2020
Just a word about delivery. It was Chronopost who delivered, except that normally it should have been against signature, and I received my order directly in my mailbox. Fortunately, it wasn't damaged. That's all there is to it. In any case I'm satisfied with my purchase and my daughter is warm and protected in her new chanceliere. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2019
Beautiful site, well presented. Pleasant to consult.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2019
very pleasant surprise, my two orders were delivered very quickly and perfectly packaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2019
Great product, received on time, but shipping costs a bit high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2019
Very satisfied with the products and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2019
Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2019
nickel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2019
Quality products and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2019
The site is easy to search for what you want. Delivery was fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
Good, fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
Easy item search, no worries about ordering.
Very fast delivery, within 3 days
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2019
Interesting products, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2019
Very good quality products, but a little expensive. The delivery time is short. I've never had any problems. Very good comforter for my baby's colic. The warmth keeps for a long time. I was looking forward to ordering.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2019
well explained
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/10/2019
Not practical from a smartphone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2019
Shipment on time, product quality top-notch, but the site lacks filters to find what you're looking for more quickly, especially for sizes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2019
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2019
Well-designed site, choice of products and fast delivery.
Small downside: fabrics are not available in complete collections.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2019
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2019
The order is of very good quality, very good products. I'm not giving it 5 stars because I asked for gift-wrapping for the order, which was very bad: the paper was ruined and completely torn in the wrapping, barely stuck together by a few pieces of tape without folding... 5euros to avoid the hassle and in the end... I still had to do it myself so as not to look ridiculous giving it as a present. Otherwise, I recommend it for its quality and speed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2019
Fast delivery
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