Customer reviews of SEVIRA KIDS

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 452 published reviews
5 2 756 80% 4 536 16% 3 119 3% 2 21 1% 1 20 1%

Summary of reviews

The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2018
Nice site with a wide choice. The only drawback is that we cannot choose delivery to a collection point. If not parcel arrived quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2018
Delivery in 2 days, perfect packaging. Customer service not contacted
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2018
my first order and certainly not my last, changing mat delivered quickly, quality product and low price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2018
Nice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2018
delivered quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2018
customer service available to answer my questions
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2018
no problem, available via online chat
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2018
delivered in 2 days! thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2018
As well as being very pretty, it's also very practical. Placed on the sofa for the time being, it has enabled my baby to have a good nap in safety, as he can't roll around thanks to this cocoon.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2018
good, no problems to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2018
Fast delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/03/2018
Deplorable delivery times: over 3 weeks
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Response from SEVIRA KIDS
Dear Customer, We acknowledge receipt of your message regarding the receipt of your latest order. The logistician's delivery time was longer than normal due to the public holidays in France (Easter), but we have been informed that your order arrived within 8 days of your order on March 21. In any case, we sincerely apologize for the inconvenience and will shortly be sending you a mailing as a gesture of goodwill. The Sevira Kids Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
Wide choice of baby products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
Site with original article design
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
Product meets my expectations, good quality material. The cushions are quite full, giving 1 nice effect to my loulou's bed.
I recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2018
delivered quickly, quality product, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2018
Good, practical products
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/03/2018
Very bad, no possibility of making an exchange, no response to emails sent, no one picks up the phone when we call. In short, avoid!!!
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Response from SEVIRA KIDS
Hello, Our Customer Service is at your disposal by e-mail at the following address: [email protected] The conditions of exchange and or refund are mentioned in our General Conditions of Sale, present in the links of footer of page of our Internet site.
We are currently exhibiting at a number of trade fairs, so we apologize for any inconvenience this may cause to our telephone availability. However, you can always contact us by e-mail.
We'll be happy to help you find a solution to the problem you're experiencing with your order, and will get back to you by telephone. Sincerely, The Sevira Kids Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2018
Good value for money.fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2018
Package received promptly, unfortunately the quality is not as expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2018
I had trouble registering on the site, it didn't work but after many attempts it did.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2018
The site is clear. However, my order didn't appear in my account and I couldn't track the shipment. But it did arrive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2018
Clear site, lots of choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2018
Product arrived quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2018
I discovered this site by chance while looking for a nursing pillow and fell for the Mama Hen. I was pleasantly surprised by the diversity of the products and their quality, and very tempted to place my next order!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2018
order received promptly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2018
Order delivered very quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2018
I got to know the brand at a baby show. Wide choice of colors and original products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2018
Good parcel received promptly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2018
Everything is perfect except the car seat which should be menthol but is white. Otherwise great quality.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2018
Delivered on time very good product very satisfied I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2018
Product conforms and delivery time is correct.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2018
There is room for improvement in research, but otherwise RAS.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2018
Really nice site, but the price is too high
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2018
delighted with my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2018
Pleasant site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2018
plenty of choice, attractive prices to suit all tastes and budgets
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2018
Quality product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2018
Good site. Reliable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2018
order delivered on time, nothing to complain about
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