Customer reviews of SEVIRA KIDS

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 452 published reviews
5 2 756 80% 4 536 16% 3 119 3% 2 21 1% 1 20 1%

Summary of reviews

The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2022
Very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/04/2022
I received the broken footboard and would like to receive a functional one.
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Response from SEVIRA KIDS
Thank you for your feedback. We are sincerely sorry for the incident that occurred during the delivery of your order and we apologize for the inconvenience. Please do not hesitate to send us an e-mail to the following address: [email protected]. We will let you know what to do to rectify the situation, free of charge of course. Thank you in advance for your kindness and have a nice day. Sevira Kids Customer Service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2022
Super-fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/04/2022
The price of delivery is a little high and could be improved.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2022
fast, careful shipping, simple ordering
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2022
Fast service and no maltreatment problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2022
You should specify the estimated delivery date when ordering.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2022
Happy with my order. Delivery costs in Switzerland are high, and the option of having the order delivered to a relay point is missing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2022
photos could be of better quality
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/03/2022
I haven't given the gift yet so I can't say the experience is bad but I paid almost 5€ for gift wrapping that is horribly poorly done.....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2022
satisfied with my purchase for my daughter, just that the white light is perhaps a little too strong compared with the other softer lights when the color changes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2022
satisfied with the answer given.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/01/2022
I went through another site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2022
Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
I wanted to send the baby gift to my friends' home. I must have made a mistake somewhere ....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2022
Great Safari collection!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2022
Good but packaging damaged which impacted a little the ear of the bear .
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2022
smooth navigation, easy payment tracking could be improved
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2022
Order received on time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2022
Resale of products from Polish brand Samiboo, without even bothering to relabel them, at a price that's not really Polish. Disappointed by this deceptive commercial practice ... but nice products!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/01/2022
Received on time but sold for 19€ when the price sticker shows 12€... that's debatable!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2022
Very nice product but a bit expensive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2021
I'm a little disappointed by the service because the "wrapping" option is offered at the price of 4 additional euros and the gift was not wrapped!!! Too bad ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2021
I hadn't received the kit but the site sent me one quickly and easily.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2021
Wide choice, simple site with good descriptions!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2021
The expected service is respected. Impeccable delivery time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/12/2021
The items are as described, and I'm satisfied with them. However, I never received a message from the carrier or from you to let me know that my parcel had arrived at the relay point.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2021
This brand's products are highly suitable for the very young, and great care is taken with the quality of the materials used. Delivery is fast and careful, but still a little expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2021
very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2021
fast delivery, compliant product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2021
Good quality and original article
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2021
Photos true to product. And fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/11/2021
I love the vintage collection and I've taken almost everything plus items from another collection! The biggest concern is the delivery costs when you see the services on other sites, it's a shame personally if I don't have a real crush like the vintage collection I prefer to see the offers on other sites! and the lack of loyalty points is also a minus it's a shame really!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2021
I used a partner site for this order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/11/2021
The delivery arrived 2 days after it was supposed to. First it went to a bad destination. 3 days I was stuck at home waiting for my parcel.
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Response from SEVIRA KIDS
Hello Madam, Thank you for your feedback and we sincerely apologize for the delivery problem. However, there was no problem with the destination. At this time of year, Sevira Kids is committed to offering you peace of mind with quality service. Orders are prepared with the greatest care, every day. However, in view of the current situation, delivery times may be affected, which could explain a delay in delivery. Please do not hesitate to contact us for any further information you may require. We look forward to hearing from you. Sevira Kids customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2021
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2021
as this is a gift, I can't give you the Mum's appreciation at this time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2021
Very fast delivery, well packed and the quality of the fabric is great. Can't wait to see my nephew in it.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/11/2021
Thank you for responding to my return and refund request.
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Response from SEVIRA KIDS
Hello, We acknowledge receipt of your return and confirm that you have contacted our customer service department regarding your return request. We remain at your disposal and wish you a pleasant day. Sevira Kids
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2021
Nothing to say, correct product
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