English 
A
Rating: 3 out of 5
I ordered a kit and received a changing mat...the mistake is human but now I'm waiting to see if I receive the requested item back.
Translated reviews
Customer reviews of SEVIRA KIDS
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 452 published reviews
Summary of reviews
The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Simple purchase and fast shipping.
But I contacted customer service about 2 products I received... I got no answer...
Translated reviews
But I contacted customer service about 2 products I received... I got no answer...
A
Rating: 4 out of 5
Fast and compliant products
Translated reviews
A
Rating: 4 out of 5
Product as described on the website. Fast and careful shipping.
Translated reviews
A
Rating: 1 out of 5
Article book...somewhere but we don't know where...in any case I can't get it back and no reply from Servira Kid despite several requests.
Translated reviews
Response from SEVIRA KIDS
Hello, Our sincere apologies for this incident with the selected carrier. A study is underway to enable us to locate your package. Although this incident is totally beyond our control, we apologize for any inconvenience caused. We are doing our utmost to resolve this situation quickly and thank you for your kindness. Sincerely, Sevira Kids Customer Service
A
Rating: 4 out of 5
If I had, I would have ordered via Amazon because delivery is quicker and at home, but above all it's free because I subscribe to Amazon prime.
Translated reviews
A
Rating: 4 out of 5
One star less for the price of delivery! Si non toujours très bien bonne qualité
Translated reviews
A
Rating: 4 out of 5
Very good site and a wide choice plus French manufacture I love it.
Translated reviews
A
Rating: 4 out of 5
Super compliant with my order and less expensive than other sites. I take off one star for the delivery time.
Translated reviews
A
Rating: 4 out of 5
super product, I bought the compartmentalized plates! good product! but I find that the shipping costs are much too high!!! and my plates are expensive too!
Translated reviews
A
Rating: 3 out of 5
Wide choice perfect delivery time
Translated reviews
A
Rating: 4 out of 5
Very pleasant site to visit.
Translated reviews
A
Rating: 4 out of 5
I didn't have to surf the site because I already had the link, but everything went smoothly! And I salute the fast shipping!
Translated reviews
A
Rating: 3 out of 5
Nice products, but not much choice in terms of clothing, and above all a misleading product description, at least for the so-called tactile nightlight. The nightlight is very pretty but in no way tactile, whereas the description really emphasizes this quality. This was very disappointing and led to a loss of confidence in the brand. Especially as the complaint was handled in a very standard way and so far no refund has been received...
Translated reviews
Response from SEVIRA KIDS
Thank you for taking the time to contact us regarding your order. We sincerely apologize for the inconvenience caused by this technical problem and have informed the manufacturer as soon as you have returned the product. We would also like to confirm that we have processed your refund. Please do not hesitate to contact us if you have any further questions. We wish you a pleasant day. Sevira Kids customer service.
A
Rating: 4 out of 5
Fast delivery and quality product
Translated reviews
A
Rating: 1 out of 5
My password is incorrect. I can't change it, even if I've forgotten my password. Too bad I can't log in to my account.
Translated reviews
Response from SEVIRA KIDS
Hello, We acknowledge receipt of your message and apologize for the inconvenience of accessing your Sevira Kids account. If you have forgotten your password, you can reset it. Here is the procedure for resetting your password: - On the website, whenever you wish to log in to your account, you can click on "Forgot password" at any time. An initial e-mail will be sent to you with a link enabling you to set up the procedure for resetting your account. After accessing this first link, a second e-mail will be sent to you with the new confidential information needed to log back in to your account. To change your password, go to "My account", "My personal information" - you'll then be able to change the password for your Sevira Kids account. We apologize for the inconvenience. Please do not hesitate to contact us if you have any further questions about your order. The Sevira Kids team [email protected] 03.60.45.55.35
A
Rating: 4 out of 5
Satisfied with my order, fast delivery, small concern with some object missing mes à etais quickly resolved I recommend this site for sure I would even recommend from here peux.
Translated reviews
A
Rating: 3 out of 5
The search on the site could be made easier, and the girl/boy distinction is useless and made me waste time... Finally, when I received the parcel, I would have preferred there to be less plastic.
Translated reviews
A
Rating: 4 out of 5
Good quality, fast delivery, good site for babies! I recommend
Translated reviews
A
Rating: 4 out of 5
like many, correct but nothing exceptional
Translated reviews
A
Rating: 4 out of 5
Very satisfied. Product conforms to my expectations and delivery time respected.
Translated reviews
A
Rating: 3 out of 5
Good, nothing to complain about
Translated reviews
A
Rating: 4 out of 5
I had a bit of trouble ordering because I wasn't comfortable ordering through this system. I'm of the buy-in-store generation. It's for a birth gift that I found very cute.
Translated reviews
A
Rating: 4 out of 5
It was easy to place the order, the product complied, but there was a problem with the delivery because I was never informed of the delivery at the relay point. If I hadn't called, my parcel would have left.
Translated reviews
A
Rating: 4 out of 5
ALL CLEAR.
Translated reviews
A
Rating: 1 out of 5
Top product. However, it was left in the courtyard with the gate open, in the absence of the addressee, when it should have been delivered personally against signature.... TO BE REVIEWED !!!!
Translated reviews
Response from SEVIRA KIDS
Hello, thank you for your message. We apologize for the inconvenience and will inform our carrier so that the incident does not happen again. Thank you and have a wonderful day. The Sevira Kids team
A
Rating: 3 out of 5
A lot of interesting things, but I find the quality of the items really not great. I've ordered from the site 3 times now, but each time I've been disappointed by the quality. So I won't be ordering again.
Translated reviews
A
Rating: 1 out of 5
Website far from practical on mobile.
Translated reviews
Response from SEVIRA KIDS
Hello, We're sorry to hear that. Our website is currently undergoing a facelift, with a much more accessible mobile version. It will be unveiled soon :) Thank you for your feedback, see you soon and have a great day! The Sevira Kids team
A
Rating: 4 out of 5
Great site, fast delivery, very pleasant service, very very pretty and good quality item. However, delivery to Reunion Island is excessive: €25 delivery charge + €40 customs.
Translated reviews
A
Rating: 4 out of 5
Pleasant site, fast order processing and on-time delivery.
Translated reviews
A
Rating: 3 out of 5
Optimized shopping cart site
Translated reviews
A
Rating: 4 out of 5
Efficient order, very good service and fast. I needed various information and your staff were responsive.
Translated reviews
A
Rating: 4 out of 5
Good order tracking. Good quality items
Translated reviews
A
Rating: 4 out of 5
A bit expensive and not much promotion, too bad.
Translated reviews
A
Rating: 4 out of 5
very original and beautiful products, but a little expensive
Translated reviews
A
Rating: 4 out of 5
Nothing to say excellent
Translated reviews
A
Rating: 4 out of 5
Fast delivery, well-packaged parcel.
Translated reviews
A
Rating: 4 out of 5
Clear, easy-to-use site
Translated reviews
A
Rating: 3 out of 5
It's a birth gift for 2 months from now, so it hasn't been tested yet. Otherwise for me the package is fine
Translated reviews
A
Rating: 3 out of 5
Well-designed site
Translated reviews