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Rating: 5 out of 5
Speed
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Customer reviews of SEVIRA KIDS
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 453 published reviews
Summary of reviews
The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.
Reviews 1, 3 and 5 stars
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Rating: 3 out of 5
Nice products, but not much choice in terms of clothing, and above all a misleading product description, at least for the so-called tactile nightlight. The nightlight is very pretty but in no way tactile, whereas the description really emphasizes this quality. This was very disappointing and led to a loss of confidence in the brand. Especially as the complaint was handled in a very standard way and so far no refund has been received...
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Response from SEVIRA KIDS
Thank you for taking the time to contact us regarding your order. We sincerely apologize for the inconvenience caused by this technical problem and have informed the manufacturer as soon as you have returned the product. We would also like to confirm that we have processed your refund. Please do not hesitate to contact us if you have any further questions. We wish you a pleasant day. Sevira Kids customer service.
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Rating: 5 out of 5
Impeccable service, the order was prepared within the hour and sent at the end of the day. Fast and efficient delivery.
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Rating: 5 out of 5
Fast, clear, good products
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Rating: 1 out of 5
My password is incorrect. I can't change it, even if I've forgotten my password. Too bad I can't log in to my account.
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Response from SEVIRA KIDS
Hello, We acknowledge receipt of your message and apologize for the inconvenience of accessing your Sevira Kids account. If you have forgotten your password, you can reset it. Here is the procedure for resetting your password: - On the website, whenever you wish to log in to your account, you can click on "Forgot password" at any time. An initial e-mail will be sent to you with a link enabling you to set up the procedure for resetting your account. After accessing this first link, a second e-mail will be sent to you with the new confidential information needed to log back in to your account. To change your password, go to "My account", "My personal information" - you'll then be able to change the password for your Sevira Kids account. We apologize for the inconvenience. Please do not hesitate to contact us if you have any further questions about your order. The Sevira Kids team [email protected] 03.60.45.55.35
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Rating: 5 out of 5
Fast
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
fast delivery product as described
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Rating: 5 out of 5
Very happy with my order, it was a gift and really high quality. I recommend this site with my eyes closed. Fast shipping.
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Rating: 5 out of 5
Hello Fast and clean delivery
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Rating: 5 out of 5
Fast delivery and careful packaging!
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Rating: 5 out of 5
Super fast delivery. Thank you
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Fast shipping
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Rating: 5 out of 5
Nothing to report, correct delivery on time!
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Rating: 5 out of 5
super
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Never disappointed! Fast delivery.
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Rating: 5 out of 5
A small drawback when browsing the site on a cell phone: you have to click on "see all" because clicking on page 2 doesn't work. But this is just a detail and doesn't affect my satisfaction in any way ;) The site is still pleasant to browse, and you discover some very beautiful products.
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Rating: 5 out of 5
Perfect from the navigation on the website to the receipt of the order! I did not know this brand but discovering it at retailers, I went to their website and I discovered these sleeping bags for my daughter which seems perfect for their use, their finish with pretty prints to coordinate ... Really do not hesitate to test, you will not be disappointed :)
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Rating: 5 out of 5
Super site, good discovery
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Rating: 5 out of 5
Ergonomic site
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Rating: 5 out of 5
speed
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Rating: 5 out of 5
48-hour delivery in a top relay point
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Rating: 5 out of 5
Beautiful products, clever, well made, well packaged and sent quickly.
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Rating: 5 out of 5
The only downside is the quality of delivery.
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Rating: 3 out of 5
The search on the site could be made easier, and the girl/boy distinction is useless and made me waste time... Finally, when I received the parcel, I would have preferred there to be less plastic.
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Rating: 5 out of 5
Beautiful site
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Rating: 5 out of 5
very serious and responsive site
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Rating: 5 out of 5
In 48 hours I was delivered to a relay point.
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Rating: 5 out of 5
Superb! Always delighted to order from you
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Rating: 3 out of 5
Good, nothing to complain about
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Rating: 5 out of 5
Product shipped the same day Delighted with my purchase I recommend
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Rating: 5 out of 5
it's very nice, the little message in handwriting is very nice, too bad the handwriting isn't very pretty, a bit coarse. Perhaps you'd prefer a more classic font.
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Rating: 5 out of 5
Very satisfied Very nice and good quality
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
The glove is great, my little girl loves it. I really recommend sevirakids
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Rating: 5 out of 5
I bought the first evolutionary sleeping bag 4 years ago for my first. It was used for my second daughter and is still in perfect condition! I'm expecting twins, so instinctively I went back to this brand again. This time I took a "normal" age sleeping bag because it's intended for the summer. It's just gorgeous! The patterns are even more beautiful than on the site. Delivery was super, super fast. I don't regret it at all and recommend sevira kids to my friends, my subscribers and on my blog.
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Rating: 5 out of 5
Satisfied
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Rating: 5 out of 5
Very practical
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