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Rating: 5 out of 5
TB NOTHING TO SAY
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Customer reviews of SEVIRA KIDS
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 453 published reviews
Summary of reviews
The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
Serious and fast delivery.
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Rating: 5 out of 5
Very fast shipping
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Rating: 5 out of 5
very pleasant site and smart products
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Rating: 5 out of 5
Beautiful products! An easy-to-navigate site.
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Rating: 5 out of 5
Correct item and order well received.
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Rating: 5 out of 5
very satisfactory...
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Rating: 5 out of 5
Perfect and fast
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Rating: 3 out of 5
5 out of 5 for the shipment, which couldn't have been quicker. On the other hand, the description of one product (crib sheets) was wrong, and the size didn't correspond at all to the sheets I received. I still haven't heard back from customer service, even though baby is due to arrive in less than 2 weeks. I was hoping for a response as quick as the shipping service, as I currently have no sheets to put in his bed, and time is seriously running out, as he could be born at any moment.
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Rating: 5 out of 5
Fast and accurate delivery
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Rating: 5 out of 5
Use because present on a birth list. Easy to use.
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Rating: 5 out of 5
Fast delivery, practical website.
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Rating: 5 out of 5
Super, nothing to say!
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Rating: 5 out of 5
Too top
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Rating: 5 out of 5
Super fast delivery, well packaged item.
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Rating: 5 out of 5
Very fast delivery
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Rating: 5 out of 5
I received my order very quickly and the items were perfect! The diapers are super soft!
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Rating: 5 out of 5
Top fast delivery
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Rating: 5 out of 5
everything was perfect
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Rating: 5 out of 5
navigation on a birth list website, easy entry and fast delivery
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Rating: 5 out of 5
Very fast delivery: within hours! Impeccable service and very well protected parcel. I recommend ++++
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Rating: 5 out of 5
Good communication. I did not know this company. I recommend it. Delighted
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Rating: 5 out of 5
Very well done site. Beautiful products I received it quickly.
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Rating: 5 out of 5
Beautiful!
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Very good site and very reactive after-sales service, I had a problem with the delivery (point relais) which had refused my parcel. I sent an email and received my parcel the next day. Top products, I recommend!
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Rating: 5 out of 5
Very satisfactory
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Rating: 5 out of 5
Responsive customer service, express shipping
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Rating: 5 out of 5
I'm really happy! Delighted!!!!!
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Rating: 1 out of 5
Very disappointed with k packaging I received the box damaged looks like an old article it was a gift I could not give
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Response from SEVIRA KIDS
Hello, We acknowledge receipt of your message and are sincerely sorry to learn that your item arrived in poor condition, despite the care taken with our Collections and the preparation of our packages. This inconvenience is unfortunately beyond our control and must surely have been caused by the carrier. The quality and satisfaction of our customers is important to us, which is why we have sent you a new support for your product. Please do not hesitate to contact us should you require any further information.
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Rating: 5 out of 5
Easy to use
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Rating: 5 out of 5
Great customer experience! Fast delivery.
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Rating: 3 out of 5
Wrong delivery date.
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Response from SEVIRA KIDS
Hello, At this special time of year, Sevira Kids is committed to offering you peace of mind through quality service. Orders are prepared with the greatest care. We have received your order and dispatched it on Friday, for delivery the following Monday. The Sevira Kids team.
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Rating: 5 out of 5
Magnificent, quality products. Top packaging and delivery!
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Rating: 5 out of 5
Fast delivery, well wrapped
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Rating: 5 out of 5
perfect fast delivery
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Rating: 5 out of 5
Top! Parcel dispatched just 1 hour after placing the order, and delivery (in Corsica) the next day! The slippers are magnificent, great quality. Thank you very much for your professionalism
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Rating: 5 out of 5
Efficient ordering and fast delivery. 5 stars all round.
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Rating: 1 out of 5
Product received did not correspond to the product ordered. It was a gift already wrapped. So once the gift was given I was very surprised.
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Response from SEVIRA KIDS
Hello, We apologize for this error in order preparation. Following our conversation, we offered you an exchange with the product you had originally ordered, but you chose to keep the item you received. We apologize again for any inconvenience this may have caused you, and hope that it will not affect your confidence in us. We hope you find our product to your liking and wish you a pleasant day. Thank you for your kindness and understanding.
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Rating: 3 out of 5
that the delivery is a little less blurry!! better respected!
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Response from SEVIRA KIDS
Hello, At this special time of year, Sevira Kids is committed to offering you peace of mind through quality service. Orders are prepared with the greatest care, every day. However, due to the health situation, delivery times may be affected. Thank you for your understanding and take care. The Sevira Kids team.