Customer reviews of SEVIRA KIDS

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 452 published reviews
5 2 756 80% 4 536 16% 3 119 3% 2 21 1% 1 20 1%

Summary of reviews

The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.

Reviews 2, 3, 4 and 5 stars

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Claire L.
Rating: 5 out of 5
following a purchase from 05/02/2024
Efficient
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HOV H.
Rating: 5 out of 5
following a purchase from 02/03/2024
Order received super nothing to say
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Soraya A.
Rating: 5 out of 5
following a purchase from 27/02/2024
Very practical for putting my little baby to sleep and for breastfeeding.
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BELOTTI L.
Rating: 5 out of 5
following a purchase from 29/02/2024
Perfect, fast delivery, quality product as described.
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VALERIE P.
Rating: 4 out of 5
following a purchase from 22/02/2024
very good reception of the parcel and very pretty color of the product I am satisfied with my order
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Rebecca R.
Rating: 4 out of 5
following a purchase from 18/02/2024
Very nice quality brand and fast delivery! One small detail on a product we received as a gift in another order: the pom-pom on the toiletry bag came off the first time it was used. Perhaps we should rethink the fastening.
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MARTINE B.
Rating: 5 out of 5
following a purchase from 16/02/2024
Satisfactory
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MIREILLE P.
Rating: 5 out of 5
following a purchase from 18/02/2024
as expected good value for money
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MARIE CHRISTINE G.
Rating: 5 out of 5
following a purchase from 10/02/2024
Fine
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MARYLENE R.
Rating: 5 out of 5
following a purchase from 18/02/2024
Very nice color, just as I expected
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jocelyne L.
Rating: 5 out of 5
following a purchase from 14/02/2024
Very good experience with Sevira Kids. I ordered a bath cape with personalization (first name) on Monday at 12pm and received my package the next day around 1pm. I've never received a parcel so quickly, I thought maybe they'd forgotten the embroidery for the personalization, but nope.
I would 100% recommend this site, which offers items made in France at very reasonable prices, beautiful and of good quality. What's more, delivery with GLS is top-notch, with very good tracking and a photo of the item in your mailbox as soon as it's delivered.
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Momoka H.
Rating: 5 out of 5
following a purchase from 05/02/2024
Fast delivery, the product is perfect and very cute.
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Léa M.
Rating: 5 out of 5
following a purchase from 05/02/2024
I am very happy with my order! (Cotton gauze comforter), great quality and very comfortable. What's more, the customer service is great, they offered me a sheet because there was an order error. Thank you
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ISABELLE L.
Rating: 5 out of 5
following a purchase from 05/02/2024
Perfect customer service!
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Marine M.
Rating: 3 out of 5
following a purchase from 10/02/2024
Hello, I've just bought the shoes, my son has only worn them once, the star on one of them is already untied...
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Gabriel P.
Rating: 4 out of 5
following a purchase from 03/02/2024
Site bien
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Florence P.
Rating: 5 out of 5
following a purchase from 04/02/2024
Quality products, received in a very short time. Very pleased.
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VERONIK G.
Rating: 5 out of 5
following a purchase from 04/02/2024
Great!
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VALERIA B.
Rating: 5 out of 5
following a purchase from 28/01/2024
Fast delivery and quality product. I recommend it!
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Charline B.
Rating: 5 out of 5
following a purchase from 26/01/2024
Fast, careful shipping. The site offers quality items made in France at reasonable prices, I'm very happy to have discovered it.
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MARIE-FRANCOISE C.
Rating: 5 out of 5
following a purchase from 21/01/2024
It's perfect! Thank you
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CHRISTINE L.
Rating: 5 out of 5
following a purchase from 20/01/2024
JOLI
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Isabelle C.
Rating: 5 out of 5
following a purchase from 21/01/2024
Clear, pleasant site
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Melanie L.
Rating: 4 out of 5
following a purchase from 26/11/2023
I received my last order and it was great! I ordered items from the Bleuet collection. Just an improvement in terms of personalization, too bad we don't have the choice between several nicer calligraphies and more color choices in terms of threads! I recommend the items.
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Gwendoline D.
Rating: 5 out of 5
following a purchase from 15/01/2024
Very good. Quality product and on-time delivery.
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ELISABETH P.
Rating: 5 out of 5
following a purchase from 19/01/2024
Very good site, easy to find what you're looking for.
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ERIKA T.
Rating: 5 out of 5
following a purchase from 14/01/2024
Top super quality I recommend!!!
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Laura B.
Rating: 5 out of 5
following a purchase from 21/01/2024
Fantastic sales. Careful shipping.
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DANIELA R.
Rating: 5 out of 5
following a purchase from 21/01/2024
completely satisfied
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Precilia G.
Rating: 5 out of 5
following a purchase from 11/01/2024
Good.
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Floriane R.
Rating: 5 out of 5
following a purchase from 09/01/2024
nice site and good product!
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ALEXANDRA S.
Rating: 4 out of 5
following a purchase from 15/01/2024
Quality item and beautiful finish. High price, even with discount, but I'm happy with my purchase, our child has a warm and cozy blanket, and I recommend it.
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Sophie C.
Rating: 5 out of 5
following a purchase from 14/01/2024
Second order and still delighted with the ready to sleep sheets for the children's bed.
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AMELIE P.
Rating: 5 out of 5
following a purchase from 11/01/2024
I'm as happy as ever with the Sevira Kids service: smooth ordering, fast delivery, well-packaged parcel and good quality products! Nothing to complain about! I'm very satisfied :)
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Anne-Marie G.
Rating: 5 out of 5
following a purchase from 04/01/2024
Easy ordering, fast and careful delivery
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BLANDINE L.
Rating: 5 out of 5
following a purchase from 11/01/2024
Perfect sheet quality and delivery
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MARIN C.
Rating: 5 out of 5
following a purchase from 10/01/2024
Super fragrance-free detergent, soft clothes after washing
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BERNADETTE M.
Rating: 5 out of 5
following a purchase from 01/01/2024
beautiful cover
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SONIA W.
Rating: 5 out of 5
following a purchase from 08/01/2024
Perfect Meets my expectations
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Sophie V.
Rating: 3 out of 5
following a purchase from 28/12/2023
For the price, I expected a better finish on the seams, plus the fabric frays.
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Response from SEVIRA KIDS
We attach great importance to the quality of our products and to the satisfaction of our customers. Our soft toys are handmade with the greatest care, especially when it comes to finishing. We are therefore surprised and concerned to learn that the product you have received does not seem to meet our usual quality standards, particularly with regard to the seams and the fit of the fabric. We take your feedback very seriously, as it helps us to constantly improve our products and service. We would like to invite you to contact our customer service department as soon as possible. We'll be happy to look into the situation and offer you a satisfactory solution. Your experience is important to us, and we want to ensure that you are fully satisfied with your purchase. You can reach us by email or phone]and we will do our best to respond to your needs and resolve this issue as quickly as possible. We thank you for your confidence and remain at your entire disposal. Yours faithfully
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