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Rating: 4 out of 5
Very good
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Customer reviews of SEVIRA KIDS
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 452 published reviews
Summary of reviews
The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.
Reviews 2, 3 and 4 stars
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Rating: 3 out of 5
Super-fast delivery
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Rating: 3 out of 5
The price of delivery is a little high and could be improved.
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Rating: 4 out of 5
fast, careful shipping, simple ordering
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Rating: 4 out of 5
Fast service and no maltreatment problems
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Rating: 4 out of 5
You should specify the estimated delivery date when ordering.
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Rating: 2 out of 5
Delivery times too long, contrary to site information
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Response from SEVIRA KIDS
Dear customer, We are sorry to hear that you have had a bad experience and regret that we were unable to discuss this with you beforehand ([email protected]). Customer satisfaction is our priority, so we investigated to understand this delay and it seems that your parcel reached you at the relay point within 5 working days. Sincerely yours, Sevira Kids customer service
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Rating: 4 out of 5
Happy with my order. Delivery costs in Switzerland are high, and the option of having the order delivered to a relay point is missing.
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Rating: 4 out of 5
photos could be of better quality
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Rating: 2 out of 5
Unjustifiably high delivery costs to relay points
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Response from SEVIRA KIDS
Hello, thank you for your feedback. Our delivery charges via Mondial Relay are free for purchases over €60. We remain at your disposal, have a nice day. Sevira Kids
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Rating: 3 out of 5
I haven't given the gift yet so I can't say the experience is bad but I paid almost 5€ for gift wrapping that is horribly poorly done.....
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Rating: 4 out of 5
satisfied with my purchase for my daughter, just that the white light is perhaps a little too strong compared with the other softer lights when the color changes.
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Rating: 4 out of 5
satisfied with the answer given.
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Rating: 3 out of 5
I went through another site
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Rating: 4 out of 5
Very satisfied
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Rating: 4 out of 5
I wanted to send the baby gift to my friends' home. I must have made a mistake somewhere ....
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Rating: 4 out of 5
Great Safari collection!
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Rating: 4 out of 5
Good but packaging damaged which impacted a little the ear of the bear .
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Rating: 4 out of 5
smooth navigation, easy payment tracking could be improved
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Rating: 4 out of 5
Order received on time.
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Rating: 3 out of 5
Resale of products from Polish brand Samiboo, without even bothering to relabel them, at a price that's not really Polish. Disappointed by this deceptive commercial practice ... but nice products!
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Rating: 3 out of 5
Received on time but sold for 19€ when the price sticker shows 12€... that's debatable!
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Rating: 4 out of 5
Very nice product but a bit expensive
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Rating: 3 out of 5
I'm a little disappointed by the service because the "wrapping" option is offered at the price of 4 additional euros and the gift was not wrapped!!! Too bad ...
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Rating: 4 out of 5
I hadn't received the kit but the site sent me one quickly and easily.
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Rating: 4 out of 5
Wide choice, simple site with good descriptions!
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Rating: 4 out of 5
The expected service is respected. Impeccable delivery time
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Rating: 3 out of 5
The items are as described, and I'm satisfied with them. However, I never received a message from the carrier or from you to let me know that my parcel had arrived at the relay point.
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Rating: 4 out of 5
This brand's products are highly suitable for the very young, and great care is taken with the quality of the materials used. Delivery is fast and careful, but still a little expensive.
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Rating: 4 out of 5
very good site
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Rating: 4 out of 5
fast delivery, compliant product
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Rating: 4 out of 5
Good quality and original article
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Rating: 4 out of 5
Photos true to product. And fast delivery
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Rating: 2 out of 5
I'm still waiting for the refund you promised me on another purchase, and totally disapprove of your silence in the face of my repeated reminders. In addition, your products are delivered in plastic packaging for each one. There's a lot of over-packaging, which is harmful to the environment for a company that claims to be innovative.
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Response from SEVIRA KIDS
We would like to thank you for your return and confirm that we have received your return and refunded your money upon receipt of the item. Please do not hesitate to contact our customer service department at the following e-mail address for any further information: [email protected] Of course, we remain at your disposal and wish you a nice day. Sevira Kids
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Rating: 3 out of 5
I love the vintage collection and I've taken almost everything plus items from another collection! The biggest concern is the delivery costs when you see the services on other sites, it's a shame personally if I don't have a real crush like the vintage collection I prefer to see the offers on other sites! and the lack of loyalty points is also a minus it's a shame really!
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Rating: 4 out of 5
I used a partner site for this order
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Rating: 4 out of 5
Fast delivery
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Rating: 4 out of 5
as this is a gift, I can't give you the Mum's appreciation at this time.
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Rating: 4 out of 5
Very fast delivery, well packed and the quality of the fabric is great. Can't wait to see my nephew in it.
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Rating: 4 out of 5
Nothing to say, correct product
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