The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.
It's a pity that on the dresses it's a 3D drawing and not real material, even if it's well informed on the description of the clothes... I find it expensive as a result.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2019
Order made for a gift, delivery to another address is planned but not to another name, I was obliged to put the name in company, it happened it is the essential but you will have to modify it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2019
I didn't browse the site because I had a direct link to the article that appeared on a birth list.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2019
Very fast and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2019
Received quickly - great quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2019
Beautiful products for babies.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2019
Very suitable site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/03/2019
At the time of ordering we are offered gift wrapping, I paid for this service and I end up with a simple green gift wrap with dogs on it! For the price, I frankly expected better! The wrapping was unusable, so I threw it away. You don't give a child a gift with dog heads on it, and you don't charge that much for it... Very disappointed, too bad because I was satisfied with the product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2019
Very fast delivery. I was disappointed to realize that the pacifier had a very pronounced taste of plastic. I thought I was buying a health-friendly item (like most products sold).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2019
Due to lack of stock, I was unable to order the item I wanted. No other site selling this brand had it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2019
Pleasant to consult
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/03/2019
Too bad the size was not mentioned. Clothes are good but too big
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2019
order received as agreed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2019
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2019
Clear and precise
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2019
sales process = good customer experience ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2019
Article as I imagined it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2019
Not enough choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2019
Fast, perfect product. Packaging a little lege: plastic bag. Fortunately, the hole in the packaging did not affect the cocoon.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2019
Great site but it's a shame that not all the products are available and for some there are no photos to show the color.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/01/2019
Gift wrap invoiced but not made For the rest, no worries, quality products, fast delivery time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2019
Quality choice, faster delivery than expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2019
Beautiful products
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/01/2019
I have nothing to say about the site or the product, which are fine. What annoys me is that I ordered gift-wrapping, paid for it, and the wrapping was so badly done that I tore it up and made another one myself... I feel that sevirakids did not provide the expected service.
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Response from SEVIRA KIDS
Dear Sir/Madam, We are very sorry for the damage to the packaging of your order during transit.
We will, of course, reimburse you for the packaging costs and apologize once again for the inconvenience caused by this event beyond our control.
We hope this will not affect your confidence in our Brand and our Collections, and wish you a pleasant day.
Sincerely, Sevira Kids Customer Service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2019
Complete site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2018
My order was delivered very quickly and I was surprised by the delay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2018
My order was missing an item but sevirakids quickly sent me what I needed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2018
A little lost in the different types of sleeping bag, not very clear
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2018
My order does not match the description ... No pressure on the straps, is this a mistake? So it's difficult to put it on
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2018
Good products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2018
Too bad I didn't get the right color on the 1st try, but the return was taken care of.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2018
Good site...Very practical... It's easy to shop and you're sure you won't make a mistake, since it's the parents who choose. On the other hand, it's not easy after the first purchase to come back and see your basket and add a second item... To be simplified... Thanks a lot.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2018
Fine
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2018
Product error
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2018
Simple well indexed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2018
Clear and pleasant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2018
Good but expensive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2018
fast shipping easy to buy. Lack of detailed photos (e.g. universal footmuff compatible with 3 or 5-point car seat, need images certifying fit and installation on car seat, and 5 points at that).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2018
Nice
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/10/2018
two item errors on the order. We sent an email to find out how to proceed using the "contact us" section.
We still haven't received a reply.
We're going to send back the items sent in error, but we're not sure we'll be able to reorder the ones we want. Otherwise, the other products are of good quality and very pretty.
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Response from SEVIRA KIDS
Hello, Our Customer Service is available to answer any request received via Chat, Messenger, Telephone, E-mail or post. Please accept our apologies if an error occurred during the preparation of your order, but we have not received any messages from you.
Return formalities are explicitly described in our online store, in the General Terms and Conditions of Sale. We remain at your disposal for any further information. The Sevira Kids Team.
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