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Rating: 3 out of 5
Some products are great, others not so great. Disappointed that there is no possibility of free return, already that the delivery is paying.
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Customer reviews of SEVIRA KIDS
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 477 published reviews
Summary of reviews
SEVIRA KIDS consistently delivers on product quality and reliable delivery, with many items described as very good quality, beautiful proportions, and materials, plus fast and careful shipping that arrives as described. The store also shines in its customer service and shopping experience, featuring attentive support, fast responses, and an easy-to-navigate site, enabling quick order processing and next-day shipment when needed. Repeated positive mentions highlight durable, well-made toys and textiles like duvet covers and bed canopies that match photos and palettes, helping customers gift or decorate with confidence. Overall, shoppers express strong satisfaction with the range, presentation, and timely delivery of the products.
Reviews 2, 3 and 4 stars
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Rating: 3 out of 5
It's a pity that on the dresses it's a 3D drawing and not real material, even if it's well informed on the description of the clothes... I find it expensive as a result.
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Rating: 4 out of 5
Order made for a gift, delivery to another address is planned but not to another name, I was obliged to put the name in company, it happened it is the essential but you will have to modify it.
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Rating: 4 out of 5
I didn't browse the site because I had a direct link to the article that appeared on a birth list.
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Rating: 4 out of 5
Very fast and efficient
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Rating: 4 out of 5
Received quickly - great quality
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Rating: 4 out of 5
Beautiful products for babies.
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Rating: 4 out of 5
Very suitable site
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Rating: 3 out of 5
At the time of ordering we are offered gift wrapping, I paid for this service and I end up with a simple green gift wrap with dogs on it! For the price, I frankly expected better! The wrapping was unusable, so I threw it away. You don't give a child a gift with dog heads on it, and you don't charge that much for it... Very disappointed, too bad because I was satisfied with the product.
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Rating: 4 out of 5
Very fast delivery. I was disappointed to realize that the pacifier had a very pronounced taste of plastic. I thought I was buying a health-friendly item (like most products sold).
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Rating: 4 out of 5
Due to lack of stock, I was unable to order the item I wanted. No other site selling this brand had it.
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Rating: 4 out of 5
Pleasant to consult
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Rating: 3 out of 5
Too bad the size was not mentioned. Clothes are good but too big
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Rating: 4 out of 5
order received as agreed
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Rating: 4 out of 5
Very good site
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Rating: 4 out of 5
Clear and precise
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Rating: 4 out of 5
sales process = good customer experience ok
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Rating: 4 out of 5
Article as I imagined it.
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Rating: 3 out of 5
Not enough choice
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Rating: 4 out of 5
Fast, perfect product. Packaging a little lege: plastic bag. Fortunately, the hole in the packaging did not affect the cocoon.
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Rating: 4 out of 5
Great site but it's a shame that not all the products are available and for some there are no photos to show the color.
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Rating: 3 out of 5
Gift wrap invoiced but not made For the rest, no worries, quality products, fast delivery time.
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Rating: 4 out of 5
Quality choice, faster delivery than expected.
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Rating: 4 out of 5
Beautiful products
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Rating: 2 out of 5
I have nothing to say about the site or the product, which are fine. What annoys me is that I ordered gift-wrapping, paid for it, and the wrapping was so badly done that I tore it up and made another one myself... I feel that sevirakids did not provide the expected service.
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Response from SEVIRA KIDS
Dear Sir/Madam, We are very sorry for the damage to the packaging of your order during transit.
We will, of course, reimburse you for the packaging costs and apologize once again for the inconvenience caused by this event beyond our control.
We hope this will not affect your confidence in our Brand and our Collections, and wish you a pleasant day.
Sincerely, Sevira Kids Customer Service.
We will, of course, reimburse you for the packaging costs and apologize once again for the inconvenience caused by this event beyond our control.
We hope this will not affect your confidence in our Brand and our Collections, and wish you a pleasant day.
Sincerely, Sevira Kids Customer Service.
A
Rating: 4 out of 5
Complete site
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Rating: 4 out of 5
My order was delivered very quickly and I was surprised by the delay.
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Rating: 4 out of 5
My order was missing an item but sevirakids quickly sent me what I needed.
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Rating: 4 out of 5
A little lost in the different types of sleeping bag, not very clear
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Rating: 3 out of 5
My order does not match the description ... No pressure on the straps, is this a mistake? So it's difficult to put it on
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Rating: 4 out of 5
Good products.
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Rating: 4 out of 5
Too bad I didn't get the right color on the 1st try, but the return was taken care of.
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Rating: 3 out of 5
Good site...Very practical... It's easy to shop and you're sure you won't make a mistake, since it's the parents who choose. On the other hand, it's not easy after the first purchase to come back and see your basket and add a second item... To be simplified... Thanks a lot.
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Rating: 4 out of 5
Fine
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Rating: 3 out of 5
Product error
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Rating: 4 out of 5
Simple well indexed
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Rating: 4 out of 5
Clear and pleasant
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Rating: 4 out of 5
Good but expensive
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Rating: 3 out of 5
fast shipping easy to buy. Lack of detailed photos (e.g. universal footmuff compatible with 3 or 5-point car seat, need images certifying fit and installation on car seat, and 5 points at that).
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Rating: 4 out of 5
Nice
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