Customer reviews of SEVIRA KIDS

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 452 published reviews
5 2 756 80% 4 536 16% 3 119 3% 2 21 1% 1 20 1%

Summary of reviews

The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.

3 star reviews

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2020
Beautiful products! I'm a fan of swaddling bags, but one of the products I ordered arrived stained.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2020
I think it's too small for my daughter's age, and too soft in the recuperator.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/08/2020
Fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/07/2020
Good, only the color is greener than in the photo!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/06/2020
Some item descriptions are unclear, particularly with regard to product colors.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/05/2020
Not bad
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/04/2020
Fast delivery but the product did not correspond to the description. After-sales service offered me a 40% refund.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2020
Difficulty navigating.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2020
Quite satisfied with my purchase. Fast delivery, I take off one star because the product I ordered doesn't quite match the photos on the site, it's just a detail but we should be careful to avoid complaints.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/10/2019
Not practical from a smartphone
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/07/2019
Already given above
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/05/2019
Site ok
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/05/2019
Fine
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/05/2019
Some products are great, others not so great. Disappointed that there is no possibility of free return, already that the delivery is paying.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/05/2019
It's a pity that on the dresses it's a 3D drawing and not real material, even if it's well informed on the description of the clothes... I find it expensive as a result.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/03/2019
At the time of ordering we are offered gift wrapping, I paid for this service and I end up with a simple green gift wrap with dogs on it! For the price, I frankly expected better! The wrapping was unusable, so I threw it away. You don't give a child a gift with dog heads on it, and you don't charge that much for it... Very disappointed, too bad because I was satisfied with the product.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/03/2019
Too bad the size was not mentioned. Clothes are good but too big
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2019
Not enough choice
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/01/2019
Gift wrap invoiced but not made For the rest, no worries, quality products, fast delivery time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2018
My order does not match the description ... No pressure on the straps, is this a mistake? So it's difficult to put it on
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2018
Good site...Very practical... It's easy to shop and you're sure you won't make a mistake, since it's the parents who choose. On the other hand, it's not easy after the first purchase to come back and see your basket and add a second item... To be simplified... Thanks a lot.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2018
Product error
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2018
fast shipping easy to buy. Lack of detailed photos (e.g. universal footmuff compatible with 3 or 5-point car seat, need images certifying fit and installation on car seat, and 5 points at that).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/09/2018
The website is good, the order arrived quickly, but the items were not exactly the same as those ordered... they were less pretty.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/06/2018
No problem
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/06/2018
Disappointed with the delivery with customs fees as a surprise! Product of good quality to the touch, very soft and pretty color. The cushion is not really a pillow.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/06/2018
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/05/2018
when I go to the site, as there are so many items to satisfy so many people, it's hard to find what I want in one go. Sometimes I need to go to another site like amazon to get the exact name of the item to search for it. This should be improved. This is my 3rd order, so I'm no novice.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/03/2018
07-Oct
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/03/2018
a bit confusing between invoice address and delivery address
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/02/2018
We have some reservations about the item we received because we thought we were getting a mauve sleeping bag, as per the photos on the site, and we received a grey model. After contacting customer service, they confirmed that what we had received was what we had ordered... a strange response...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/02/2018
Hello, fast shipping but my order arrived with some anomalies. In fact, the sleeping bag is unstitched on one side, allowing the stuffing to come out. Too bad
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2018
Only delivery isn't top-notch, Amazon delivers and if you're not there, there's no alternative....
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2018
site design poorly adapted, size readout not very visible
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/01/2018
I could have put 4 or 5 stars but I was disappointed because I couldn't benefit from the 10% discount on my first order as advertised on the site. I notified them by e-mail and they very quickly and kindly offered me several solutions for compensation. I opted for a complimentary shoulder bib. However, when I opened the parcel, I was disappointed to find that the bib was not there, contrary to what I had been promised...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2018
Very good but expensive products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2017
I received my order in 2 packages delivered on different days without being informed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2017
it's because I knew what to look for thanks to the Facebook page, otherwise it was impossible to find the mittens in the categories, so I used the search bar. it's a shame because it's a product that few people know about and if you don't stumble across it by chance while looking for something else in the same category, you can miss out.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/11/2017
1 month to receive a birth gift... the first parcel had no tracking number and was obviously lost.
Customer service was reactive, and a second shipment was made, this time with a tracking number.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/11/2017
At first, I only received one item out of the two I ordered. The second was sent to me after my call to ..... as the e-mail I had sent had not been answered.
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