Customer reviews of Shop Vitanutrics

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 311 published reviews

Summary of reviews

Shop Vitanutrics consistently delivers fast, careful shipping and reliably on-time delivery, with many reviews highlighting speedy fulfillment, well-packaged products, and easy, smooth ordering experiences. Customers frequently mention a broad range of products, easy site navigation, and clear positive experiences from order to receipt, with several noting helpful, responsive service and value for money. Recurrent positives include strong product quality and effective results, fast shipping options, and occasional favorable promotions or discounts that enhance the shopping experience. Overall, shoppers describe dependable service, prompt delivery, and satisfying product outcomes across a wide selection.

Reviews 1, 2, 3 and 5 stars

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Gothuey L.
Rating: 5 out of 5
Very good services.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services! See you soon at www.vitanutrics.com ?? Gergana I Vitanutrics Customer Service
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Rating: 5 out of 5
Very good, good products.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our products! See you soon at www.vitanutrics.com ?? Gergana I Vitanutrics Customer Service
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Fli
Rating: 5 out of 5
Careful delivery within a short time. Negative point: free delivery is only offered to certain pharmacies. Why not to the usual collection points? Especially since regarding my last order, the pharmacy was closed when Bpost passed and the order was then delivered to a pickup point.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are sorry to read that you are not fully satisfied with the delivery. Delivery to pharmacies differs from standard delivery. If you want a delivery to a pharmacy (free), you must select
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Fabienne C.
Rating: 5 out of 5
Very effective synergy in case of fatigue
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our product VITASYNERGIE! See you soon on www.vitanutrics.com ?? Gergana I Vitanutrics Customer Service
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Jean-Paul L.
Rating: 1 out of 5
Hello, Your products are good. Your site is much less so? I wanted to change my email address, impossible to do it? Yet my Voo-mail address will disappear.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to share your opinion, we note it to improve our services. Unfortunately, in the meantime, your email address cannot be modified once the customer account is created. We invite you to create a new account with your new email address. We remain at your disposal, The Vitanutrics team
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Nicole B.
Rating: 5 out of 5
Very effective products.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our products. See you soon on www.vitanutrics.com ?? Gergana I Vitanutrics Customer Service
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Kerig
Rating: 5 out of 5
Simple online order, fast and compliant delivery.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services. See you soon on www.vitanutrics.com ?? Gergana I Vitanutrics Customer Service
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Danielle N.
Rating: 5 out of 5
VITASTRESS CABACTIV was recommended by my treating physician. I take one capsule at lunchtime and it helps me to be calmer afterwards.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review about our product VITASTRESS GABACTIV! We are delighted to read that the product satisfies you and brings you calm. See you soon on www.vitanutrics.com ?? Gergana I Vitanutrics Customer Service
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Catherine P.
Rating: 5 out of 5
I regularly order from this site and am always very satisfied.
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Response from Shop Vitanutrics
Hello Madam Pelletier, We sincerely thank you for your long-standing loyalty :) We are delighted to read that you are still very satisfied with our services. See you soon on www.vitanutrics.com ?? Gergana I Customer Service Vitanutrics
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Lyse B.
Rating: 5 out of 5
Order received very quickly. Attentive staff. Dietary supplements recommended by my doctor as they are of very good quality.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services & products. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Bn
Rating: 1 out of 5
Customs refused to clear the melatonin, apparently banned in Switzerland. The package was returned to Vitanutrics. Despite several requests and the promise from Vitanutrics, I am still waiting for the refund of my order for 2 months.
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Response from Shop Vitanutrics
Hello Madam, We are sincerely sorry to read about this negative experience. Our team has contacted you to clarify the situation and the refund has been processed to date. Furthermore, an internal investigation has been opened with the accounting department to understand the source of this abnormal delay. We remain at your disposal for any further information. See you soon, The Vitanutrics team
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Andre C.
Rating: 5 out of 5
Good quality products as they are free from harmful elements. Proven effectiveness and good results. Efficient contact in case of inquiries. Fast delivery.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our products and services. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Fleury F.
Rating: 5 out of 5
Execution of my order was quick and careful. Totally satisfied.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with your order. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Catherine L.
Rating: 5 out of 5
Good products
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our products. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Rating: 5 out of 5
This experience was very good.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Catherine P.
Rating: 5 out of 5
For several years now, I have been regularly ordering from the Vitanutrics site. The various products I purchase fully meet my needs. A small suggestion: offering an option for payment in installments without fees would be a nice addition.
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Response from Shop Vitanutrics
Dear Madam Pelletier, Thank you for your loyalty and for taking the time to write a review. We are delighted to read that you are fully satisfied with our products. We appreciate this suggestion and will take note of it. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Maillet Y.
Rating: 5 out of 5
Very well-being
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Marjorie V.
Rating: 5 out of 5
I started my collagen treatment a month ago, I find a positive aspect on my skin, which seems more supple and less dry, however, I have not yet felt any difference in my joints... a bit of patience...
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review, we are delighted to read that you are satisfied with our VITACOLLAGEN product! We hope you will quickly feel the positive effects on your joints as well. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Sébastien A.
Rating: 5 out of 5
Satisfied with the product and the service
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services and products. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Philippe M.
Rating: 3 out of 5
I am very satisfied with the price (on sale), the packaging, and the delivery but I only give 3 stars because the 4 boxes of Vitanutrics Protect had a consumption date of preference until 12/2024.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are satisfied with the price and delivery. Regarding the short consumption dates, we have mentioned it on our site to warn our consumers before purchase. We apologize for the inconvenience if the information escaped you. We hope to see you again soon on www.vitanutrics.com. Gergana I Customer Service Vitanutrics ??
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M. B.
Rating: 5 out of 5
Fast delivery.
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Response from Shop Vitanutrics
Hello, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services. See you very soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Jean-Pierre
Rating: 5 out of 5
Fast and very satisfactory service
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services and products. See you very soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Muriel, B.
Rating: 5 out of 5
Ease of ordering, good product!
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services and products. See you very soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Rating: 5 out of 5
Very good user experience! (I love this expression....)
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services. See you very soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Noel F.
Rating: 5 out of 5
Ordered immediately, delivered immediately!
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services. See you very soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Geraud B.
Rating: 5 out of 5
The Vita PL3 that my husband and I take effectively supports memory.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review! We are delighted to read that you and your husband are fully satisfied with our VITAPL3 product. See you very soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Brigitte
Rating: 5 out of 5
Very easy order, delivered within 2 days, products matching the order. Perfect
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review! We are delighted to read that you are satisfied with our delivery times and our products. See you very soon on www.vitanutrics.com! ?? Gergana I Customer Service Vitanutrics
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Philippe A.
Rating: 5 out of 5
Recommended by my osteopath, product delivered very quickly.
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Response from Shop Vitanutrics
Hello Sir, We are delighted to read that you are fully satisfied with our services. We hope you will be just as satisfied with our products. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Lia
Rating: 5 out of 5
Fast service and great products.
Response from Shop Vitanutrics
Thank you so much for this positive feedback ! See you soon on www.vitanutrics.com ??
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Lia
Rating: 5 out of 5
Fast service and great products.
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Response from Shop Vitanutrics
Thank you so much for this positive feedback ! See you soon on www.vitanutrics.com ??
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Josiane G.
Rating: 1 out of 5
I paid for the vitacolagene ha premium 70 more than on another site despite the promotional code from Dr. Dutillieux. I am very disappointed. My husband ordered the same identical product, same quantity without a promotional code on another site almost at the same time. How do you justify this? Thank you for your response.
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Response from Shop Vitanutrics
Dear Madam, Thank you for taking the time to write a review. We are sincerely sorry to read that your Vitanutrics experience did not go well. Unfortunately, at the time of validating your order, the promotional code was not entered and therefore could not be deducted. Furthermore, regarding the different prices at our distributor partners, we inform you that prices are free. Our distributors can make promotions if they wish and we cannot impose a fixed price on them, in the name of free competition. By ordering directly from us, you benefit from specific advantages reserved for our customers (-15% on the purchase of 3 identical products, discounts with specific codes...) Our team will contact you. We hope to see you again on www.vitanutrics.com ?? Gergana I Customer Service Vitanutrics
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Marie D.
Rating: 5 out of 5
Fast delivery, serious
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services! See you very soon on www.vitanutrics.com! ?? Gergana I Customer Service Vitanutrics
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Myriam B.
Rating: 5 out of 5
As always, very fast and careful delivery, quality supplements, what more could you ask for? Everything is perfect, thank you! ??
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our products and services! See you soon on www.vitanutrics.com! ?? Gergana I Customer Service Vitanutrics
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Danielle N.
Rating: 5 out of 5
Effective remedies recommended by my doctor and the possibility to order with a discount based on quantity. Thank you very much.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our products and discounts. See you soon on www.vitanutrics.com! ?? Gergana I Customer Service Vitanutrics
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Catherine P.
Rating: 5 out of 5
Well-designed site. Good product descriptions. Quality packaging. I greatly appreciated the attention and the commercial gesture following my last review regarding the products from my previous order.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to leave us a review :) We are delighted to read that you appreciated the responsiveness of our customer service. See you soon on www.vitanutrics.com ?? Gergana I Customer Service Vitanutrics
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Beatrice Z.
Rating: 5 out of 5
Super gives back vitality
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Guy
Rating: 5 out of 5
VITAPL3 allowed me to replenish my Omega 3 without the unpleasantness of fishy aftertaste, and my attention works much better.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to leave us a review :) We are delighted to read that our VITAPL3 product fully satisfies you! See you soon on www.vitanutrics.com ?? Gergana I Customer Service Vitanutrics
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Beatrice Z.
Rating: 5 out of 5
Suffering from neuropathy after 2 months of treatment I feel a clear improvement I highly recommend
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Catherine P.
Rating: 2 out of 5
Due to a computer bug, no customer information regarding the resumption of online purchasing. I have to check the site daily to see if the service is restored. The premium HA vitacollagen no longer has the same taste (very pronounced raspberry flavor giving a chemical impression and a sweet taste that did not exist before).
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Response from Shop Vitanutrics
Dear Madam Pelletier, Thank you for your loyalty to Vitanutrics for many years. We are sincerely sorry to read that your last experience with us did not fully satisfy you. Our team has contacted you today to offer you compensation. We remain at your disposal if you have any other comments. Best regards, The Vitanutrics team
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Kazza
Rating: 2 out of 5
Delivery problem. After a week, I am informed that there is a delay in deliveries. The holidays and reduced staff, which I can understand, do not justify the too late communication.
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Response from Shop Vitanutrics
Dear Madam, Thank you for taking the time to write a review. We completely understand your dissatisfaction and sincerely apologize again for this inconvenience. Our team has contacted you by email to keep you informed about the follow-up of your order and to offer you compensation. We hope to see you soon on www.vitanutrics.com ?? Best regards, The Vitanutrics team