Customer reviews of Shop Vitanutrics

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9,1 /10
Overall rating: 9,1 out of 10
Based on 302 published reviews

Summary of reviews

Shop Vitanutrics shines with fast, reliable delivery that arrives on time and is often described as ultra-fast and careful, with packages well packed and convenient delivery options. Customers highlight a wide range of products that consistently meet expectations, noting effective items like Vitapl3, Vitamagnesium forte, Vitapermea, and vitamin D, as well as value for money and frequent good promotions. The shopping experience is easy and smooth, with an intuitive site, simple ordering, ad-hoc payment options, and responsive service that keeps repeat customers satisfied. Overall, buyers repeatedly praise quick shipping, helpful product variety, and strong reliability across orders.

Reviews 1, 2 and 5 stars

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A
Andre C.
Rating: 5 out of 5
Good quality products as they are free from harmful elements. Proven effectiveness and good results. Efficient contact in case of inquiries. Fast delivery.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our products and services. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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FLEURY F.
Rating: 5 out of 5
Execution of my order was quick and careful. Totally satisfied.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with your order. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Catherine L.
Rating: 5 out of 5
Good products
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our products. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Rating: 5 out of 5
This experience was very good.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
C
Catherine P.
Rating: 5 out of 5
For several years now, I have been regularly ordering from the Vitanutrics site. The various products I purchase fully meet my needs. A small suggestion: offering an option for payment in installments without fees would be a nice addition.
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Response from Shop Vitanutrics
Dear Madam Pelletier, Thank you for your loyalty and for taking the time to write a review. We are delighted to read that you are fully satisfied with our products. We appreciate this suggestion and will take note of it. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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maillet Y.
Rating: 5 out of 5
Very well-being
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Marjorie V.
Rating: 5 out of 5
I started my collagen treatment a month ago, I find a positive aspect on my skin, which seems more supple and less dry, however, I have not yet felt any difference in my joints... a bit of patience...
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review, we are delighted to read that you are satisfied with our VITACOLLAGEN product! We hope you will quickly feel the positive effects on your joints as well. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Sébastien A.
Rating: 5 out of 5
Satisfied with the product and the service
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services and products. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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M. B.
Rating: 5 out of 5
Fast delivery.
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Response from Shop Vitanutrics
Hello, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services. See you very soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
J
Jean-Pierre
Rating: 5 out of 5
Fast and very satisfactory service
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services and products. See you very soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
M
Muriel, B.
Rating: 5 out of 5
Ease of ordering, good product!
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services and products. See you very soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Rating: 5 out of 5
Very good user experience! (I love this expression....)
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services. See you very soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Noel F.
Rating: 5 out of 5
Ordered immediately, delivered immediately!
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services. See you very soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
G
geraud B.
Rating: 5 out of 5
The Vita PL3 that my husband and I take effectively supports memory.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review! We are delighted to read that you and your husband are fully satisfied with our VITAPL3 product. See you very soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Brigitte
Rating: 5 out of 5
Very easy order, delivered within 2 days, products matching the order. Perfect
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review! We are delighted to read that you are satisfied with our delivery times and our products. See you very soon on www.vitanutrics.com! ?? Gergana I Customer Service Vitanutrics
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philippe A.
Rating: 5 out of 5
Recommended by my osteopath, product delivered very quickly.
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Response from Shop Vitanutrics
Hello Sir, We are delighted to read that you are fully satisfied with our services. We hope you will be just as satisfied with our products. See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Lia
Rating: 5 out of 5
Fast service and great products.
Response from Shop Vitanutrics
Thank you so much for this positive feedback ! See you soon on www.vitanutrics.com ??
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Lia
Rating: 5 out of 5
Fast service and great products.
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Response from Shop Vitanutrics
Thank you so much for this positive feedback ! See you soon on www.vitanutrics.com ??
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Josiane G.
Rating: 1 out of 5
I paid for the vitacolagene ha premium 70 more than on another site despite the promotional code from Dr. Dutillieux. I am very disappointed. My husband ordered the same identical product, same quantity without a promotional code on another site almost at the same time. How do you justify this? Thank you for your response.
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Response from Shop Vitanutrics
Dear Madam, Thank you for taking the time to write a review. We are sincerely sorry to read that your Vitanutrics experience did not go well. Unfortunately, at the time of validating your order, the promotional code was not entered and therefore could not be deducted. Furthermore, regarding the different prices at our distributor partners, we inform you that prices are free. Our distributors can make promotions if they wish and we cannot impose a fixed price on them, in the name of free competition. By ordering directly from us, you benefit from specific advantages reserved for our customers (-15% on the purchase of 3 identical products, discounts with specific codes...) Our team will contact you. We hope to see you again on www.vitanutrics.com ?? Gergana I Customer Service Vitanutrics
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Marie D.
Rating: 5 out of 5
Fast delivery, serious
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services! See you very soon on www.vitanutrics.com! ?? Gergana I Customer Service Vitanutrics
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Myriam B.
Rating: 5 out of 5
As always, very fast and careful delivery, quality supplements, what more could you ask for? Everything is perfect, thank you! ??
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our products and services! See you soon on www.vitanutrics.com! ?? Gergana I Customer Service Vitanutrics
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Danielle N.
Rating: 5 out of 5
Effective remedies recommended by my doctor and the possibility to order with a discount based on quantity. Thank you very much.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our products and discounts. See you soon on www.vitanutrics.com! ?? Gergana I Customer Service Vitanutrics
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Catherine P.
Rating: 5 out of 5
Well-designed site. Good product descriptions. Quality packaging. I greatly appreciated the attention and the commercial gesture following my last review regarding the products from my previous order.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to leave us a review :) We are delighted to read that you appreciated the responsiveness of our customer service. See you soon on www.vitanutrics.com ?? Gergana I Customer Service Vitanutrics
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beatrice Z.
Rating: 5 out of 5
Super gives back vitality
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Guy
Rating: 5 out of 5
VITAPL3 allowed me to replenish my Omega 3 without the unpleasantness of fishy aftertaste, and my attention works much better.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to leave us a review :) We are delighted to read that our VITAPL3 product fully satisfies you! See you soon on www.vitanutrics.com ?? Gergana I Customer Service Vitanutrics
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beatrice Z.
Rating: 5 out of 5
Suffering from neuropathy after 2 months of treatment I feel a clear improvement I highly recommend
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Catherine P.
Rating: 2 out of 5
Due to a computer bug, no customer information regarding the resumption of online purchasing. I have to check the site daily to see if the service is restored. The premium HA vitacollagen no longer has the same taste (very pronounced raspberry flavor giving a chemical impression and a sweet taste that did not exist before).
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Response from Shop Vitanutrics
Dear Madam Pelletier, Thank you for your loyalty to Vitanutrics for many years. We are sincerely sorry to read that your last experience with us did not fully satisfy you. Our team has contacted you today to offer you compensation. We remain at your disposal if you have any other comments. Best regards, The Vitanutrics team
K
Kazza
Rating: 2 out of 5
Delivery problem. After a week, I am informed that there is a delay in deliveries. The holidays and reduced staff, which I can understand, do not justify the too late communication.
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Response from Shop Vitanutrics
Dear Madam, Thank you for taking the time to write a review. We completely understand your dissatisfaction and sincerely apologize again for this inconvenience. Our team has contacted you by email to keep you informed about the follow-up of your order and to offer you compensation. We hope to see you soon on www.vitanutrics.com ?? Best regards, The Vitanutrics team
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Valérie L.
Rating: 1 out of 5
Bug with orders but not notified... I had to search for my order myself to be informed :-[
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review and for your last order. We are sorry to read that you were not notified of the technical issue we encountered. We apologize for the inconvenience caused. Our team has contacted you to offer you compensation. We are at your complete disposal for any further questions or complaints. Best regards, The Vitanutrics team
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Guy
Rating: 5 out of 5
Performing products and free professional medical service. The best!
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our products and services. See you soon on www.vitanutrics.com! ?? The Vitanutrics team
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Mme C.
Rating: 1 out of 5
Delivery too long
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Response from Shop Vitanutrics
Dear Madam, First of all, we would like to thank you for your loyalty and for your recent orders. We understand your frustration regarding the delivery time of your last order. Allow us to explain the situation: your order was shipped the day after its receipt, on July 5. The package was delivered to you on July 10, four working days after its shipment. This delay includes the weekend as well as the transfer between the Belgian Post and the French Post, which is unfortunately beyond our control. We sincerely apologize for any inconvenience this may have caused you. The Vitanutrics team remains at your complete disposal for any further questions or assistance. Best regards,
P
Patricia Q.
Rating: 1 out of 5
I did not receive the product. You refer to my complaint on your site.
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Response from Shop Vitanutrics
Dear Madam, First of all, we would like to thank you for your loyalty and your repeated orders. We are sincerely sorry for the delivery problem you encountered. Despite our diligence, this delay is beyond our control, and we have immediately filed a complaint with Colissimo. Following your complaint on our site on Sunday, July 7, we shipped a new product via DHL on Monday, July 8. You should have received it by now. We remain at your complete disposal for any further questions or assistance. Best regards,
M
Mme M.
Rating: 5 out of 5
The products I use, especially Vitanutrics Collagen recommended by the micronutritionist for tendons, have shown a clear improvement over time: shoulder and knees. Perfect order and delivery.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that our products fully satisfy you! See you soon on www.vitanutrics.com! ?? The Vitanutrics team
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Sonia A.
Rating: 5 out of 5
Very satisfied
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Sonia A.
Rating: 5 out of 5
Interesting and innovative compositions, without unnecessary or controversial additives.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our formulas. See you soon on www.vitanutrics.com! ?? The Vitanutrics team
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Pasquale
Rating: 1 out of 5
My naturopath sent me an order form to validate which included 2 boxes of 90+15 tablets (it was a promotion). It took a week to receive the 2 boxes, and the boxes only contain "only" 90 tablets... I paid 63.24€ while the amount is 62.34€ on the invoice (with still 7 euros for delivery). I am not happy!
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are sorry that you had a negative experience. However, the error does not come from our team. Indeed, on the order you placed, you ordered the product "VITAMAGNESIUM 90" and not the product "VITAMAGNESIUM 90+15 free tablets" (https://shop.vitanutrics.com/fr/accueil/82-vitamagnesium-forte-105-comprimes-nut2340-35.html). On our site, these are 2 different references. Our team therefore naturally shipped the ordered products. Furthermore, delivery in France is operated by our partner Colissimo, we are unfortunately not responsible for delivery times. We remain at your disposal, The Vitanutrics team
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Pascale
Rating: 5 out of 5
Fast delivery
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with your order. See you soon on www.vitanutrics.com ?? The Vitanutrics team
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Patricia V.
Rating: 5 out of 5
Received the order in order within 2 days. Top, great
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with your order. See you soon on www.vitanutrics.com ?? The Vitanutrics team
J
Jean-Pierre
Rating: 5 out of 5
Explanations regarding the product are very positive, and the delivery was handled with speed and precision.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with your order and the explanations provided. See you soon on www.vitanutrics.com ?? The Vitanutrics team
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Claire
Rating: 5 out of 5
A high-quality product to improve health
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to leave us a review. We are delighted that our products fully satisfy you. See you soon on www.vitanutrics.com ?? Gergana I Customer Service Vitanutrics