Shop Vitanutrics shines with fast, reliable delivery that arrives on time and is often described as ultra-fast and careful, with packages well packed and convenient delivery options. Customers highlight a wide range of products that consistently meet expectations, noting effective items like Vitapl3, Vitamagnesium forte, Vitapermea, and vitamin D, as well as value for money and frequent good promotions. The shopping experience is easy and smooth, with an intuitive site, simple ordering, ad-hoc payment options, and responsive service that keeps repeat customers satisfied. Overall, buyers repeatedly praise quick shipping, helpful product variety, and strong reliability across orders.
The pharmacy indicated for click & collect on the site has not offered this service for over a year, I was rather poorly welcomed (ordering online does not support pharmacies, the product is available with us and much cheaper, etc.). In short, it would be useful to verify the click & collect points offered on the site and also to review the prices to be more aligned with those offered in pharmacies and online by parapharmacies (my doctor had recommended the Vitanutrics site directly so I trusted and did not suspect there was such a price difference, almost 10€!).
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Response from Shop Vitanutrics
Hello Madam, We are sorry to read about this very negative experience. However, we would like to clarify a few points so that you can understand the reasons for this bad experience. The pharmacy where you had your purchase delivered was bought out a few months ago. We had a click & collect partnership with the previous owner and we were not informed of this transition. As a result, we could not update this delivery point on our site (as soon as we received this information, we did so). Regarding the price, we cannot impose our prices on pharmacies or parapharmacies that distribute our products. Each distributor is free to set their own prices. We are fully aware that this constitutes a shortcoming. We are a small business and competing with players like parapharmacies is not possible. If we impose our prices, we will no longer be distributed. Furthermore, the exceptional discount applied in pharmacies may be related to the change of ownership. By purchasing directly from us, you benefit from customer service, tracking of your package, a -15% discount on the purchase of 3 identical products, and the longest possible expiration dates. We completely understand that price can be a barrier. We thank you for your trust and hope that your next experience will be more positive. We remain at your disposal, The Vitanutrics team
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Christine F.
Rating: 5 out of 5
Received on time and at the requested location. Super good products Easy payment Beautiful site....
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Response from Shop Vitanutrics
Hello Madam, We thank you for this very positive review that touches us deeply! We are delighted that you are fully satisfied with our services and products. See you soon on www.vitanutrics.com ?? Gergana I Customer Service Vitanutrics
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GOTHUEY L.
Rating: 5 out of 5
Very good experience both in terms of products and delivery
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to leave us your review. We are delighted to read that you are satisfied! ?? See you soon on www.vitanutrics.com Gergana I Customer Service Vitanutrics
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Nad S.
Rating: 5 out of 5
Delivery received within a week without any problems via colissimo, well packaged and in accordance with my order. Products match the descriptions on the website.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to satisfy you! ?? See you soon on www.vitanutrics.com Gergana I Customer Service Vitanutrics
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Client
Rating: 5 out of 5
Fast and efficient
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Response from Shop Vitanutrics
Hello Madam, Thank you for this positive review. We are delighted to satisfy you! ?? See you soon on www.vitanutrics.com Gergana I Customer Service Vitanutrics
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TOMBEZ B.
Rating: 5 out of 5
Reliable and precise
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Response from Shop Vitanutrics
Hello Madam, Thank you for this positive review. We are delighted to fully satisfy you! ?? See you soon on www.vitanutrics.com Gergana I Customer Service Vitanutrics
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Christine F.
Rating: 5 out of 5
Order, register, and receive all within the best timeframes
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Response from Shop Vitanutrics
Hello Madam, Thank you for this very positive review! We are delighted to fully satisfy you! ?? See you soon on www.vitanutrics.com Gergana I Customer Service Vitanutrics
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Catherine P.
Rating: 5 out of 5
I regularly order from this site (VitaDetox - VitaD03 - VitaCollagen) and am fully satisfied.
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Response from Shop Vitanutrics
Hello Madam, Thank you for this very positive review and for your loyalty. We are delighted to fully satisfy you! ?? See you soon on www.vitanutrics.com Gergana I Customer Service Vitanutrics
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JEAN C.
Rating: 5 out of 5
Delivery is fast and the products are great.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to share your review. We are delighted to read that our products and services fully satisfy you! :) See you soon on www.vitanutrics.com Gergana I Customer Service Vitanutrics
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Jocelyne H.
Rating: 5 out of 5
Fast and complete delivery
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to satisfy you! See you soon on www.vitanutrics.com Gergana I Customer Service Vitanutrics
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SLT
Rating: 5 out of 5
Conform and fast shipping
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Response from Shop Vitanutrics
Hello, Thank you for taking the time to write a review. We are delighted to read that you are satisfied with our team. See you soon on www.vitanutrics.com Gergana I Customer Service Vitanutrics
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alain D.
Rating: 5 out of 5
This is the first time, delivery no complaints to make
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to satisfy you! See you soon on www.vitanutrics.com Gergana I Customer Service Vitanutrics
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Client
Rating: 5 out of 5
Order received very quickly.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write to us. We are pleased to hear that you received your order without any issues. We remain at your disposal, Gergana I Customer Service Vitanutrics
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jean L.
Rating: 5 out of 5
The products are well targeted and do not involve antagonistic mixtures for health. There is no association aimed at lowering costs to the detriment of effectiveness. In a word, the products are genuine.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to leave us a review. We are delighted to hear that you appreciate the quality of our products. We remain at your disposal, Have a nice day ?? Gergana I Customer Service Vitanutrics
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Didier P.
Rating: 2 out of 5
Unable to validate a discount voucher when ordering online; the promo code is rejected.
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Response from Shop Vitanutrics
Hello Sir, Thank you for your review and for your order. After analysis, we see that the discount voucher was not valid because you took advantage of the "-15% on the purchase of 3 identical products" discount on 2 products in your order. Unfortunately, our promotions cannot be combined in the same cart. We wish you a pleasant day and remain at your disposal. The customer service Vitanutrics
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Mr G.
Rating: 5 out of 5
Quick execution and super ecological packaging
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to leave us a positive review. We are delighted to hear from you! We hope that your order will fully satisfy you. See you soon at www.vitanutrics.com Gergana I Customer Service Vitanutrics
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Jean P.
Rating: 5 out of 5
I am very satisfied with the quick delivery of the order I placed with you. As for the quality of the ordered products that were prescribed to me by my general practitioner, I cannot yet give an opinion, as I am just starting the treatment.
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Response from Shop Vitanutrics
Hello Sir, Thank you for your feedback. We hope that our products will fully satisfy you. See you soon at www.vitanutrics.com Gergana I Customer Service Vitanutrics
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Muriel D.
Rating: 5 out of 5
Yes !!!!!!!!
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Response from Shop Vitanutrics
Hello Madam, A big thank you for this positive feedback! See you soon at www.vitanutrics.com Gergana I Customer Service Vitanutrics
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dophinel
Rating: 5 out of 5
Recommended by my acupuncturist, very satisfied
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Jocelyne H.
Rating: 5 out of 5
Fast delivery
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Response from Shop Vitanutrics
Hello Madam, Thank you for your feedback. We hope that our products will fully satisfy you. See you soon, The Vitanutrics team ??
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Josiane B.
Rating: 5 out of 5
A service that works very very well. I am assured of this company
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Response from Shop Vitanutrics
Hello Madam, Thank you for your very positive feedback. We hope that our products will fully satisfy you. See you soon, The Vitanutrics team ??
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Catherine V.
Rating: 5 out of 5
Amazing responsiveness on your part: having accidentally placed two identical orders, you immediately called me to find out what was going on, and then canceled one of the two. Appreciable speed of shipping.
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Response from Shop Vitanutrics
Hello Madam, Thank you for your very positive feedback which makes us very happy! We hope that our products will fully satisfy you. See you soon, The Vitanutrics team ??
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CHRISFOS
Rating: 5 out of 5
Fast and compliant delivery
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Response from Shop Vitanutrics
Hello, Thank you for your feedback, we are delighted to hear that our service fully satisfies you? See you soon at www.vitanutrics.com ?? Gergana I Customer Service Vitanutrics
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Josiane D.
Rating: 5 out of 5
Very good quality products. Optimal effectiveness
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Response from Shop Vitanutrics
Hello Madam, Thank you for your feedback, we are delighted to read that our products fully satisfy you? See you soon on www.vitanutrics.com ?? Gergana I Customer Service Vitanutrics
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Carine M.
Rating: 5 out of 5
Good blood test result with the purchased product
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Response from Shop Vitanutrics
Hello Madam, Thank you for your review, we are delighted to read that your results have improved? We remain at your disposal. See you soon on www.vitanutrics.com Gergana I Customer Service Vitanutrics
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Frédéric
Rating: 5 out of 5
An easy order... A fast delivery and quality treatment... What more could you ask for?
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Response from Shop Vitanutrics
Hello, Thank you for your trust and for your order! We are delighted to read that our services satisfy you payment? See you soon on www.vitanutrics.com! Gergana | Customer Service Vitanutrics ??
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van R.
Rating: 5 out of 5
vitasilicium is a very good product, this is not the first time I order them in a bottle, it is already better
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a little positive review! We are delighted to read that our products fully satisfy you? See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics ??
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Marie-Thérèse K.
Rating: 5 out of 5
A long-time customer on the recommendation of my treating physician. Effective products
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Response from Shop Vitanutrics
Hello Madam, Thank you for your long-standing trust and we are delighted to continue to satisfy you? See you soon on www.vitanutrics.com! Gergana | Customer Service Vitanutrics ??
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dophinel
Rating: 5 out of 5
My acupuncturist recommended 2 dietary supplements to take for hip pain, it helped a lot when I took them for a month, then when I stopped the pain returned, she had warned me that it was possible so I decided to buy more and start the cure again. Fast delivery, easy payment and order. Package properly packaged. Everything is perfect.
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Response from Shop Vitanutrics
Hello Madam, Thank you for your trust and for your order. We are delighted to read that our products have managed to relieve you. See you soon on www.vitanutrics.com! Gergana | Customer Service Vitanutrics ??
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Nadine (.
Rating: 5 out of 5
Reliability and seriousness
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Response from Shop Vitanutrics
Hello, Thank you for this positive feedback. We are delighted to fully satisfy you and remain at your disposal? See you soon on www.vitanutrics.com! Gergana | Customer Service Vitanutrics ??
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GOTHUEY L.
Rating: 5 out of 5
Very good delivery and good products. Thank you very much
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Response from Shop Vitanutrics
Hello Sir, Thank you for this positive feedback. We are delighted to fully satisfy you and remain at your disposal for any further information? See you soon on www.vitanutrics.com! Gergana | Customer Service Vitanutrics ??
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Lecomte
Rating: 5 out of 5
Quality products and fast delivery
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Response from Shop Vitanutrics
Hello, Thank you for this positive feedback. We are delighted to fully satisfy you and remain at your disposal for any further information? See you soon on www.vitanutrics.com! Gergana | Customer Service Vitanutrics ??
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Christiane G.
Rating: 5 out of 5
Execution of orders very fast.
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Response from Shop Vitanutrics
Hello Madam, Thank you for this positive feedback! We are delighted to fully satisfy you and remain at your disposal for any further information? See you soon on www.vitanutrics.com! Gergana | Customer Service Vitanutrics ??
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Cyrielle P.
Rating: 5 out of 5
My favorite lab currently, both personally and professionally. I am personally very satisfied with their products and I often recommend them first to my clients compared to other labs. The formulations are really great, a wise choice of active ingredients and their quantity, no controversial ingredients. The after-sales service is very responsive, having once had an issue with my order that got lost on the way, and also their advisory service for obtaining advice on dosages. I really recommend this lab!
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Response from Shop Vitanutrics
Dear Madam, We are extremely grateful for this flattering review! We are delighted to fully satisfy you and remain at your disposal for any further information? See you soon on www.vitanutrics.com! Gergana | Customer Service Vitanutrics ??
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Frédéric D.
Rating: 5 out of 5
Quick. Good products
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Response from Shop Vitanutrics
Hello, Thank you for your positive review! We are delighted to bring you full satisfaction? See you soon on www.vitanutrics.com! Gergana | Vitanutrics Customer Service ??
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Paulette N.
Rating: 2 out of 5
Shipping costs too expensive!
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Response from Shop Vitanutrics
Hello Madam, Thank you for your purchase. We are sorry to hear that you were not fully satisfied with our services. Unfortunately, we cannot reduce our shipping costs for Switzerland. Indeed, when a product is sent to Switzerland, it costs us double the rate just for shipping. We are considering an evolution of the click & collect service for Switzerland. However, we hope that you were fully satisfied with our products. We remain at your disposal, The Vitanutrics team
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Charlotte
Rating: 5 out of 5
Ultra-fast delivery, quality products with a quickly visible effect on the body. I can only recommend!
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Response from Shop Vitanutrics
Hello, Thank you for your review! We are delighted to bring you full satisfaction? See you soon on www.vitanutrics.com! Gergana | Vitanutrics Customer Service ??
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Mr G.
Rating: 5 out of 5
Very satisfied with the speed and good quality of the interaction with your service
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Response from Shop Vitanutrics
Dear Madam, Thank you for taking the time to leave us a positive review ???
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BONNIN S.
Rating: 5 out of 5
High-quality products, fast service, very good advice.
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Response from Shop Vitanutrics
Hello Madam, We are delighted to read this positive feedback! Thank you very much and see you very soon ??
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Marcantonio
Rating: 5 out of 5
Package delivered very quickly
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Response from Shop Vitanutrics
Glad everything went well for you. See you soon ??
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