Customer reviews of Shop Vitanutrics

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 311 published reviews
5 241 77% 4 40 13% 3 7 2% 2 6 2% 1 17 5%

Summary of reviews

Shop Vitanutrics consistently delivers fast, careful shipping and reliably on-time delivery, with many reviews highlighting speedy fulfillment, well-packaged products, and easy, smooth ordering experiences. Customers frequently mention a broad range of products, easy site navigation, and clear positive experiences from order to receipt, with several noting helpful, responsive service and value for money. Recurrent positives include strong product quality and effective results, fast shipping options, and occasional favorable promotions or discounts that enhance the shopping experience. Overall, shoppers describe dependable service, prompt delivery, and satisfying product outcomes across a wide selection.

Reviews 2, 3 and 4 stars

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Danielle N.
Rating: 4 out of 5
Thank you for the quick delivery of my order. However, there is something I find curious, not to say "not very honest" about the Vitanutrics site. When I established my order list via your site, once I was logged in to place my order, the prices no longer matched and were higher, which is disappointing especially since these are products of a certain price. Otherwise, I am satisfied with your products. Thank you for reading my message.
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Response from Shop Vitanutrics
Hello Madam, Thank you for your feedback. We are delighted to hear that you are satisfied with our products. Regarding the price, we do not quite understand the origin of the problem. Our team will contact you shortly to discuss this with you. See you soon.
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Hélène
Rating: 4 out of 5
I received my order quickly except that I was not informed about it. I was wondering if my package was lost. After a call from you, everything was back to normal.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are sorry to hear that you encountered some issues with your delivery. We are inquiring with our delivery partner to understand the origin of the problem. See you soon, Gergana I Customer Service Vitanutrics
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Didier P.
Rating: 2 out of 5
Unable to validate a discount voucher when ordering online; the promo code is rejected.
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Response from Shop Vitanutrics
Hello Sir, Thank you for your review and for your order. After analysis, we see that the discount voucher was not valid because you took advantage of the "-15% on the purchase of 3 identical products" discount on 2 products in your order. Unfortunately, our promotions cannot be combined in the same cart. We wish you a pleasant day and remain at your disposal. The customer service Vitanutrics
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Lia
Rating: 4 out of 5
Good products and customer service
Response from Shop Vitanutrics
Hello, Many thanks for this great review ! :) See you soon on www.vitanutrics.com ??
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Lia
Rating: 4 out of 5
Good products and customer service
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Response from Shop Vitanutrics
Hello, Many thanks for this great review ! :) See you soon on www.vitanutrics.com ??
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Christel R.
Rating: 4 out of 5
Order received in accordance with the rules of the art, for the rest I am waiting to finish the treatment I can't say anything for now
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a little review. We are delighted that your delivery went well, we look forward to reading your feedback on our products! ? See you soon on www.vitanutrics.com! Gergana I Customer Service Vitanutrics
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Gisèle B.
Rating: 4 out of 5
That's a bit too much to ask! For a simple order.
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Response from Shop Vitanutrics
Hello Madam, Thank you for your order. Don't hesitate to give us a little feedback on the chosen products? See you soon on www.vitanutrics.com! Gergana | Customer Service Vitanutrics ??
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Paulette N.
Rating: 2 out of 5
Shipping costs too expensive!
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Response from Shop Vitanutrics
Hello Madam, Thank you for your purchase. We are sorry to hear that you were not fully satisfied with our services. Unfortunately, we cannot reduce our shipping costs for Switzerland. Indeed, when a product is sent to Switzerland, it costs us double the rate just for shipping. We are considering an evolution of the click & collect service for Switzerland. However, we hope that you were fully satisfied with our products. We remain at your disposal, The Vitanutrics team
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Lia
Rating: 4 out of 5
Good products and fast shipping. Very happy.
Response from Shop Vitanutrics
Really happy to hear that. Thank you ??
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Lia
Rating: 4 out of 5
Good products and fast shipping. Very happy.
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Response from Shop Vitanutrics
Really happy to hear that. Thank you ??
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Sybille P.
Rating: 4 out of 5
Good products
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Response from Shop Vitanutrics
Thank you for your feedback ??
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Jean L.
Rating: 4 out of 5
Composition of ingredients clearly detailed with a clear indication of the titration of the sought active molecule. Example Zinc 7.5 mg / capsule.
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Response from Shop Vitanutrics
Thank you very much for your positive feedback Mr. Colin! ??
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Catharine T.
Rating: 4 out of 5
Hello, dietary supplement easy to swallow but the non-deductible promo at the point of sale is restrictive. Some customers will not be able to benefit from this promo.
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Response from Shop Vitanutrics
Hello Madam, Thank you for your review. Some of our promos are indeed only valid on our website. To benefit from them, all our customers can be delivered for free in click & collect at participating points of sale. Have a nice day ??
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